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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,560 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great smart coffee cup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee cup is for coffee lovers. I love the way you can control the temperature from your phone.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jenny, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice aesthetic - Disappointing performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sort of a disappointment Takes over 2 hrs to charge; stays charged with liquid for about 90 minutes; won't charge with liquid; I was looking for a cup that would be charged for the whole work day

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there thank you for your review and we do appreciate the feedback! We do want to note that the charging coaster can also be used to extened the battery life of your ,ug. If you place the mug on the coaster while it is heating, the battery level will pause. Which can give you hours of battery life! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    smart coffee = good coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool item. Enjoy the entire cup of coffee instead of just the first half that is usually hot.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Rick, thank you for leaving a review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot cup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think it would work as good as it does but the best purchase I’ve made as far as a cup in awhile

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is perfect for sitting at my desk. My coffee sits and stays the same temperature all morning.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jonathan, thanks for leaving a review! We’re glad to hear you’ve been enjoying your perfect temperature with your Ember Mug! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Won’t waste a cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave it and come back. Great survival coffee invention. Helps me not waste a cup

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my tea hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - tea and coffee stay warm for 2 hours, off of the charging station.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug - Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee mug is amazing. Purchased another one as a Fathers Day gift and went over great.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi dk10507, thanks for sharing this with us! We're happy to hear you've been loving your Ember and have gifted this to others as well - thank you for your continued support! Ember

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Nice but pricey

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it back. Husband said for the price he would hate to have it get stolen and for his coffee he doesn’t mind putting it in a Yeti with a handle

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great heat but small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it but cup so small. Great heat but drink wont last. It run out fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my gf sister , and she loved it, so very happy with the product guys

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this! We're excited to hear you gifted an Ember to your girlfriend's sister and she's been loving her new mug so far - thank you all for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you constantly get distracted and forget about your coffee until it gets cold, this product is for you.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jack, thank you so much for sharing! We're glad to hear you've been enjoying your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    temperature control mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift for my sister for Christmas, but she has no complaints about it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mug. I use it everyday. Strongly recommend for anyone who drinks a lot of coffee

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember Mug daily! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee Mug 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my father on father's day. He loves it! Uses daily to keep is coffee at the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is well built and it keeps drinks very warm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    temperature control smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the mug as a Christmas gift and the recipient is very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    App needs work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what its supposed to do. Which is keeping your coffee warm. However the app to manage it is terrible. Its such a pain that it deters you from using it. Half the time you have to repair it or redo all your settings/set up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister... she loves it! Works very well and keeps the drinks hot to temp you choose

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear your sister has been enjoying her Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    What's not to like?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my coffee always at just the right temperature!

    I would recommend this to a friend