Customer Ratings & Reviews
- Model:
- CM191000US
- SKU:
- 6367424
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it. I would highly recommend this product
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
hot coffee all the time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly as described! no more constant microwaving!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
- Cons mentioned:Battery life
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Only the battery hour is a little bit short.
I would recommend this to a friend - Cons mentioned:Bluetooth connectivity
OK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android app continuously disconnects. Mug is awesome but everyone I know who has this and the android app has issues. I have to re-pair it if I want to use the app.
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup keeps my coffee or tea hot for at least 4hours
I would recommend this to a friend - Cons mentioned:Size
It's ok....not Great though
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really impressed with this mug. First, I think it should hold more and second, the highest temp is 140 degrees...I prefer higher. That said, it is built solid and after several weeks using it, no problems
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Love this cup!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my beverage at the temp I like consistently.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Lisa, thanks for leaving a review here! We're so glad to hear you've been enjoying your Ember!
- Pros mentioned:Ease of use, Temperature control
Better than the stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy for my mom to use after the app was installed. Heats to the right temperature and eliminates the burnt coffee on the stove.
I would recommend this to a friend - Pros mentioned:Temperature control
Useless App
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup works great, it keeps my coffee hot all day while on the coaster. The cup uses an app to let you configure your drink temperature and you can create profiles for drink types with different temperatures. But the android app is garbage. Read the reviews on the play store before you buy the cup. I had to restart my phone three times for the initial pairing to work. During the first week of usage I was only able to change the temperature once without having to restart my phone. I finally gave up and set the cup to one temperature and uninstalled the app. Overall I like the cup by itself and if you dont need to constantly change the temperature it works great.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Zeus, thank you for leaving a review! We're happy to hear you've still been enjoying your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device as you've seen, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for someone who also goes to do things when they just made their coffee they have had it for a few weeks now and absolutely LOVE it!
I would recommend this to a friend- Pros mentioned:Temperature control
A great solution for coffee lovers!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job of keeping coffee hot for over an hour!
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome Smart MMug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to warm up my tea or coffee every morning!
I would recommend this to a friend - Cons mentioned:Battery life
Ember Mug
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over time the mug does not maintain the temperature set for the coffee. I think the battery is wearing out. Seems like it is wearing out awfully fast.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Ember
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and keeps beverages warm. But if coffee was kept in it for awhile, it looses its taste and creamer in the coffee makes it turn bad. So I don’t use it with my coffee, and been using with tea and other hot beverages.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember with your teas and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Self Indulgence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the white mug. I was worried the color might show coffee/tea stains, but it does not. The lip is nice and thin, The mug will keep liquids warm for about 1.5 hrs., wish it was a little long, but I just keep the charger next to my work area. Just have to remember to place the mug on the charger and not on my desk. Overall I enjoy the warm cup of coffee. I little hard to justify cost for an average gift, but for a spouse, partner, or self indulgence very nice.
I would recommend this to a friend Love
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although i love this cup and its “on the go” features, the only thing i would change it how fast it heats up. It can take some time to get a warm cup of tea or coffee
I would recommend this to a friendAmazing purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing mug. This was a gift to q friend and she was so grateful to have her tea hot every day.
I would recommend this to a friendGreat mug- died after two years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mug! It does stain though so be careful and after two years it just died. Going to write support
I would recommend this to a friendEmber warmer cups
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is amazing nice warm cup for drinking coffee or tea I like color very much I like 14 size for cappuccino and regular coffee siz 10
I would recommend this to a friendGreat when working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept. We have two of these and one is malfunctioning after 2 years and customer support is horrific (slow and unresponsive). When working it’s a great product but definitely a luxury item. Glad to get rid of our other mugs.
I would recommend this to a friend