Customer Ratings & Reviews
- Model:
- CM191000US
- SKU:
- 6367424
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Size
This one is small.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice niche gift for coffee lovers. I got feedback that its small.
No, I would not recommend this to a friend Perfect gift for the hard to buy for!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 for home and then bought 2 more for our daughters for Christmas. They love them as much as we do!
I would recommend this to a friendA great buy at Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! A perfect cup of warm coffee to start your day!
I would recommend this to a friendEmber is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed it. Not certain that I will purchase it again when Walmart has something similar. But I do like it. One of my favorite things is that when the cup is empty it shuts off which is extremely important to me.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi PeggySue, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!
Must have for coffee lover
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great! Works as expected. I originally ordered the smaller size but returned it, highly suggest going with the 10z size. Sure does beat having to microwave you coffee in morning to keep it warm.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MZhukov, thank you for sharing this! We're happy to hear you've been loving your new Ember and no longer need to reheat your coffee - we appreciate your support!
- Pros mentioned:Ease of use, Temperature control
Best Christmas Gift ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift ever. It keep coffee hot for hours. Easy to use. Very happy.
I would recommend this to a friend - Cons mentioned:Size
A Slow Burn
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small, too unreliable in real-world use, too expensive Solid concept this mug, an app with good graphics, great for a demitasse
No, I would not recommend this to a friend Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she loves it. Keeps her coffee hot for hours.
I would recommend this to a friendLove my Ember
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! I wish I had bought it sooner and will buy as a gift in the future!
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warms well. Battery is long lasting. No complaints at all. Only thing is that the mug takes a while to warm the water, but working from home gives me plenty of time to wait.
I would recommend this to a friendHot coffee!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cup. Have as a gift and they love it! Recommend for coffee drinkers
I would recommend this to a friendClever gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! Great gift idea especially for someone who works from home.
I would recommend this to a friendThe luxury you didn’t know you needed…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own two Ember mugs, and am obsessed. I buy them for gifts, and recommend them to everyone. If you’re on the fence, go for it!
I would recommend this to a friendElegant mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and does it's job. But be careful about about leaving a sip in the mug for a longer time, it will evaporate and leave a tough stain
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is great, bought it for my mom for Christmas and she loves it
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Keeps my tea hot for about 1 1/2 hours. Use it every day.
I would recommend this to a friendInnovative product but reliability needs improve
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice to have such a cup to keep tea or coffee hot. But its reliability needs to be improved. There have been a quite a few times there is drink in the cop but the cup cannot turn on automatically
I would recommend this to a friendA practical idea for coffee drinkers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uou wouldn’t need to reheat your drink while at your office
I would recommend this to a friendOut of Business?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that Best Buy no longer sells this sell a lot. The first time I use the mug, it was great. The second time, and every time since the battery lasts less than 45 minutes. I tried to contact the company, but no response. They don’t have a phone number and they don’t answer email or their text support line.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Brandon, we are so sorry to hear you are having an issue with the battery life of your Ember Mug. Rest assured that, although we are working through some delayed response times due to high volume, we are absolutely responding to all emails and you can expect a response soon if you haven't received one yet. For issues related to warranty, we also have a warranty request form which you can complete on our website that can help us process your claim even faster. We thank you for your support and look forward to getting this issue resolved for you!
Cool Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug was a Christmas gift. They were very surprised to receive it. They also wanted to get it working immediately. I would say it was money well spent.
I would recommend this to a friend