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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1560 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Temperature Control, Overall Performance, and Ease of Use of the Temperature Control Smart Mug² - 10 oz. The design and color are also appreciated by some customers. However, some customers have expressed concerns about the battery life and size of the mug. Other drawbacks mentioned include the price, connectivity, and capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,560 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. Very pleased with this product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffee mug you will ever own!!! Seriously!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Shanebuttue111, thanks for leaving a review and sharing this! We’re happy to hear you’ve been enjoying your Ember - thanks for your support! Ember

  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid purchased for my birthday and I can’t imagine how I lived without it. I use it daily and it is just perfect. Really like the Bluetooth and phone app and ability to customize the beverage and temperature. It’s last long enough to enjoy your hot beverage comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality, works as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, works perfectly and set up was easy

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Gustavo, thanks for leaving a review! We're happy to hear you've been enjoying your Stainless Steel Ember Mug - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember m7g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Use it everyday. Highly recommended.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was a little larger, but keeps coffee hot while drinking.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best way to enjoy your Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Set your desired temp and enjoy all morning.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Stan, thanks so much for sharing and leaving a review! We're glad to hear you've been enjoying your Ember! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really nice mug!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift. Was really liked by the receiver!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear the Ember was gifted and they've been enjoying their Ember Mug! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift!! I absolutely love it!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Mayra, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keeps coffee warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom as a Christmas gift - she loves it

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Love it in the mornings!!!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We’re happy to hear you’ve been enjoying your Ember, especially during your mornings - thank you for your support! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ember coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not last long enough. Wish the battery lasted longer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be Cautious - Charging base has high failure rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the charging base quit working in less than a year of purchase no longer charges the mug, and you will have to fork out $40 to buy a new one? not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Keeps coffee warm and my wife loves it!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Peter, thanks for sharing this! We’re glad to hear your wife has been enjoying her Ember! Ember

  • Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mug! It for certain keeps coffee and tea warm for quite a bit of time. My only complaint, which is not a complaint, is I wish that the handle is a a little further away from the mug, as to wrap my hands the handle like a regular mug. Otherwise, easy to set up, easy to charge and great weight.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi JohnyB76, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so far and appreciate your feedback about the handle design as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best pandemic purchases. I love this thing.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're happy to hear you've been enjoying your Ember during this time! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Stainless Steel Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun and the perfect temperature every time!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Only the battery hour is a little bit short.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. I would highly recommend this product

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    hot coffee all the time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly as described! no more constant microwaving!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember