Customer Ratings & Reviews
- Model:
- TM15
- |
- SKU:
- 6097330
Customer reviews
Rating 3.7 out of 5 stars with 437 reviews
(437 customer reviews)Rating by feature
- Value3.4
Rating 3.4 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the Temperature Control Travel Mug for its excellent temperature control capabilities, keeping beverages hot for extended periods, and its ease of use and appealing design. However, some customers express concerns regarding the battery life, price point, and the durability of the lid. A few also mention the mug's size as a potential drawback. Overall, the product receives positive feedback for its core functionality but faces criticism in several areas needing improvement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature controlCons mentioned:Lid quality
Rated 2 out of 5 stars
Its okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Mug feels good does what it suppose to, wish I could have kept it but the the push button lid would not close again after the 3 day of use.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hello Moe! So sorry to hear about your lid, we would love to help get you back up and running! Please reach out to [email protected] at your convenience and we can assist further!
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Returning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice concept but it wouldn’t charge or hold a charge. Will be returning.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
It comes in handy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is too much, but if you're a tea or coffee lover and enjoy it hot. This cup is great.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty yseful and does what it should do. Battery could be better though.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Keeps things hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son. He loved it so I bought an additional charging pad so he could have one at home and one at work. It keeps things at the temperature you set so you never have to worry about your coffee getting cold as it sits there while you are busy doing other things.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Genius
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, it keeps my tea hot at the temperature I set it to. Definitely worth the price.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
My favorite mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug, although I wish the battery life was a tad longer.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Hot, Hot, Hot Beverages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I did not have very high expectations for this product but have been pleasantly surprised with how hot it keeps beverages. Easy to set up (just read the directions) and use with a fairly decent battery life only charging every 3rd or 4th day. Will be buying a second one.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cup but it should last longer. Other cups have longer battery life.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what it’s used for keeps drink warm and cold
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Good for office use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My office is very cold specially winter time.Great cup to warm up
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember!
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just needs a longer battery life, other than that it’s good
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
not a bad gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband. He is very happy with it keeps his drink warm
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Pretty good technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use it every day, it’s perfect for my coffee. I love the ap too
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Great cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup only issue is that it doesn’t hold much of a charge.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great Travel mug
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love this travel mug I bought her. She used it when she had to commute to work...kept her coffee warm the whole trip. Now that she works from home...she will use this and while she's wrapped up in meetings...will keep her coffee warm the whole time. Great little buy...
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Not a helpful review, sorry!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas present, so I actually haven't used it yet. But I get points if I write stuff. So...yeah, it's great! That being said, I bought this on sale and it still seems expensive for what's essentially a battery strapped on the bottom of a plastic cup.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for writing a review! We appreciate this feedback and will pass this along to our team as we continue to improve!
Rated 4 out of 5 stars
First time Ember user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mug, stays warm while charging on the dock. The only thing a little negative is that it only stays hot on the go for an hour 45 mins approximately. Needs a usb option for charging in the car or what not.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at [email protected] so we can help!
Rated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mug only stays hot for about a half hour. After I got it, I bought another stainless steel mug without temperature controls and it stays hot for 2 hours! Hopefully the kinks will get worked out in the future, but meantime, whemypay all this money for something that doesn’t work?!
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thanks for taking the time to leave a review. Battery life depends on a number of factors, but we typically expect 2 hours with a target temperature of about 130°F, which is a popular preferred temperature. On the coaster, the mug will keep the perfect temperature all day. If you are feeling like the battery is draining faster than normal, please email [email protected] so we can learn more!
- Cons mentioned:Battery life
Rated 3 out of 5 stars
Great concept and very functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest challenge is that it does not hold the battery for long. In addition operations are based on # of times of minutes you hold ember which is not fuctional
No, I would not recommend this to a friend








