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Ember - Temperature Control Travel Mug - Matte black

Sip coffee or tea at the perfect temperature with this Ember temperature-controlled mug. The Ember app lets you create temperature presets and arrange for notifications, and it keeps your hot beverage at the ideal temperature to the last drop. Adjust the heat level of this Ember temperature-controlled mug by simply rotating the dial.
$149.99

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    Overview

    What's Included


    • Ember Temperature Control Travel Mug
    • Quick Start Guide

    Ratings & Reviews


    Overall Customer Rating:
    71% of customers would recommend this product to a friend (19 out of 27)

    Features


    12 fl. oz. capacity

    Holds plenty of your favorite beverage.

    Simple set-up

    Just rotate the dial at the bottom of the mug.

    Temperature and time control

    For enjoying your favorite hot beverage at your perfect temperature, on your own time.

    Quick cleanup

    Dishwasher safe lid and hand wash body for easy maintenance.

    Customization with smartphone app

    Allows you to remotely change your temperature, "name" your mug, create presets, and choose notification preferences*.

    * Requires: BTLE v4.0 or later; iOS 8 or later; Android "X" or later.

    Apple, the Apple logo is trademark of Apple,Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc.

    Android, the Google logo is trademark of Google, Inc., registered in the U.S. and other countries. Google Play is a service mark of Google, Inc.


    Customer rating

    Rating 3.9 out of 5 stars with 27 reviews

    70%
    would recommend to a friend

    Pros

    Cons

    • Rating: 1 out of 5 stars

      Battery doesn't last long

      Posted
      SFTechReview
      • My Best Buy® Elite Plus MemberElite Plus Member

      Hello All, Like most people here I like to explore new items that are cool that are designed to make life easy or better. In this case the price tag does not meet expectations. I bought both the Travel and Ceramic Mug and found that the Travel mug's battery discharged faster than the ceramic Mug. So I did some tests and sent it off to ember support to see if they can replace or repair my mug. Here are my results. Test 1 - Cold to Hot Both Mugs 100% Battery Liquids - 78 Degrees F Desired Temperature - 132 Degrees F Results: 30 Mins in to the test: Ceramic Mug - 65% Battery Travel Mug (With Lid On) - 0% Battery Test 2 - Maintaining a temperature Both Mugs 100% Battery Liquids - 141 Degrees F Desired Temperature - 141 Degrees F Results: 10 Mins in to the test: Ceramic Mug - 95% Battery Travel Mug (With Lid On) - 78% Battery 45 Mins into Test: Ceramic Mug - 50% Battery Travel Mug (With Lid On) - 0% Battery Working with their support team they claim that's the expected results about 1 hour of usage from the travel mug, and they where amazed how the ceramic mug was over performing… Well if the price of having a drink at the same temperature for less than an hour for $160 USD, then please count me out. I could by a decent travel mug that holds more liquid for under $60 USD. So thanks ember for wasting my hard earn money on a product that is not worth the price

      No, I would not recommend this to a friend

      • Brand response

        Ember, Inc.

        The Ember Travel mug was made to create the best drinking experience by allowing you to choose your ideal drinking temperature. The Ember works by pouring in hot liquid, then through temperature regulation keeping it at a specific degree between 120°F and 145°F.

        Battery life depends on a number of factors, such as pouring temp, adding creamer, etc. We typically expect about 2 hours with a target temperature of about 130°F, which is a popular preferred temperature. On the coaster, the mug will keep the perfect temperature all day! Ember

    • Rating: 1 out of 5 stars

      Solution worse than the problem.

      Posted
      DaveK

      So my wife likes hot coffee. REALLY hot coffee. I got this thinking it would keep her coffee hot, rather than having her micro it 3-6 times while she drinks it. First, setting the temperature is hit or miss- sometimes it works, sometimes not. We left it sitting on the charger and not only did it go to 117 (that is BAD!), but it lost charge! It seems to charge on its own schedule. But the biggest defect is the "spilless" top. Yes, it is pretty spilless- I held it upside down full of coffee to get the serial number when contacting tech support regarding ours (no reply yet, but is only 24 hours on Christmas week- cut them some slack!). But when you pop the lid open, it ALWAYS sprays just a bit of coffee. EVERYWHERE. Pop IS the key word- it POPS and sprays. So dont wear white when using this. It also takes 10 minutes to get from 130 (where our coffee maker makes coffee) and 145 (where my wife likes it). She feels it is easier to just micro it and have coffee in 30 seconds. Finally, the price. OH MY GOD! 150 for a coffee mug? REALLY? Once the uniqueness wears off, you will realize this is not that. Honestly, if the mug were 50 and the travel mug 80 it would be overpriced... Our final evaluation- this solution is NOT worth the hassle factor not the price- the solution is more of a hassle than our problem.

      No, I would not recommend this to a friend

      • Brand response

        Ember, Inc.

        Thanks for the review and sorry for the experience! Ember was designed to moderate hot temperatures between a desired range of 120˚F -145˚F! The 360° push to open lid is leak proof. We have received feedback from customers and are always listening to ways to improve the experience. I hope the support team was able to assist you, but if not please reach out again so we can find a solution quickly. Ember

    • Rating: 5 out of 5 stars

      Amazing! If you get what it does.

      Posted
      avramispit

      This product is simply amazing. What people don't understand is its purpose! This is not a coffee heater or something that just keeps your coffee hot. So long story short, this is not supposed to heat up your coffee. This cup actually lowers the coffee temperature to the desired one, between 130-150 (Where you wouldn't burn your mouth) and then keeps it there for about 1:30 hours. And that's plain amazing, because regular coffee cups, have very hot coffee in the first 10 mins, okay coffee for the next 10 mins and then cold coffee for the rest of the time. With this product you have the same coffee throughout. p.s some people say that it doesn't stay longer than 1 hour, the truth isif you are a true coffee person, you will have finished the coffee a lot before the battery runs out

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Overall good product

      Posted
      Andy
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      The tumbler it’s self is a decently insulated tumbler, but it could be better and with cold drinks it works about the same. The battery for one of them last about 2 hours or so depending on how you use it. The charging station that it comes with is sleek and appealing to the eye. One bad thing about it is that it can be hard to clean without a brush. I love the fact that it comes with a companion app that is compatible with the Apple Watch. Another downside is the price, i feel as though it should be a bit less expensive. Overall it’s a pretty good product.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Coffee lovers dream

      Posted
      Brwnsuga21
      • My Best Buy® Elite Plus MemberElite Plus Member

      This is the best mug I have ever owned. I’ve dreamed of having hot coffee for more than 5 minutes. This mug made that dream come true. I will admit it was difficult trying to figure out how to turn the mug on and off as it is not as easy as one would hope. The one downfall of this product is that it cannot detect liquids once poured into the cup. It would be more user friendly if it just turned itself on once liquid has been poured into the mug and vice versa. Other than that its AWESOME!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Awesome Product/Invention

      Posted
      Dave
      • My Best Buy® Elite Plus MemberElite Plus Member

      If you like coffee and like it to stay hot, this is the coolest most easy-to-use travel mug. Has a really cool app to view and control settings (including an Apple Watch App). I love coffee, and it always goes cold in a regular cup, so this is the best invention this year for me. I have both the travel mug and ceramic cup versions and got them both at Starbucks.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Nice but Expensive

      Posted
      Tori
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      This is a nice cup, it is not designed to heat or chill your beverage. It is designed to maintain a temp for a longer than normal period of time. Which it does well, however it will not last more than a few hours. If you can not afford the cup comfortably, a near by microwave will suffice. Nice to have, but I would not purchase it again.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Not worth the money

      Posted
      birdsounds
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      This mug only stays hot for about a half hour. After I got it, I bought another stainless steel mug without temperature controls and it stays hot for 2 hours! Hopefully the kinks will get worked out in the future, but meantime, whemypay all this money for something that doesn’t work?!

      No, I would not recommend this to a friend

      • Brand response

        Ember, Inc.

        Thanks for taking the time to leave a review. Battery life depends on a number of factors, but we typically expect 2 hours with a target temperature of about 130°F, which is a popular preferred temperature. On the coaster, the mug will keep the perfect temperature all day. If you are feeling like the battery is draining faster than normal, please email support@ember.com so we can learn more! Ember



    Product images, including color, may differ from actual product appearance.