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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 3.7 out of 5 stars with 437 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers commend the Temperature Control Travel Mug for its excellent temperature control capabilities, keeping beverages hot for extended periods, and its ease of use and appealing design. However, some customers express concerns regarding the battery life, price point, and the durability of the lid. A few also mention the mug's size as a potential drawback. Overall, the product receives positive feedback for its core functionality but faces criticism in several areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 437 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just not what I had hoped for. While it stays the temp I want for about an hour, after that it drops off fast. Barely get an hour after a full charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Had the 10 oz cup wanted one for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great luxury item! My coffee is hot for 1 to 2 hours. The only minor complaint is that the heating element does not work as well in the top half of the mug. Still love it though. I’ve been waiting for a sale for 2 years.when the sale hit I bought 2. Happy wife now too!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great Mug! Keeps It Hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee mug! Works as advertised. Keeps it hot!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice gift for a coffee drinker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter. She loves it. It keeps her drinks hot/cold. The mug displaces her name and temperature. Being a "gadget" person she really likes that the temperature can be regulated by an app on her phone. Very nice gift.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Maxx, thanks so much for sharing! We're happy to hear the Ember was gifted and your daughter has been enjoying her mug! Ember

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Keeps coffee perfext

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love item. My only complaint is that it’s small for a travel mug

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Impressed Co-Workers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home, this became an interesting piece when on meetings. Not only that, it is real quality, and no more heating up coffee in the microwave! It would be nice if the scrolling text was always on and not only when you click the button...

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Okay but wouldn’t purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty temperamental thankful I purchased this at an extreme discount. Not worth full price.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Cece, thanks so much for leaving a review and sharing this! We're sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please email [email protected] so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    TOTALLY WORTH IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical at first spending this much on a coffee mug but once I got it and used it on a daily basis, man was it worth it. It is a amazing for someone who drinks their coffee at a slow pace as I do. Keeps your coffee at a perfect temperature!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. But a little over prized I suppose. Easy to carry and use

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother as a gift and she loves it! She loves being able to heat her coffee while she is at her desk in her office at work. Sooooo worth the price because now she isn’t throwing away old cold coffee.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    When it works, it's great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes loses connection with phone (could be phone's problem) and battery life is short (less than two hours)

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for coffee lovers!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave 1 to each of my parents who travel a lot and they both love them. They love how warm they keep their coffees. They do wish it kept warming for longer. So because of this I recommend the newer version with longer battery life.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Paul, thanks for leaving a review here! We're glad to hear your parents have been enjoying their Embers and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my tea warm all day without reheating it’s great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery runs out too quickly. Otherwise, I like it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Doesn’t deliver on promise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge only lasts for about two hours at fairly low heat. Fairly disappointing for a Cleveland winter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Battery life is poor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well for keeping coffee hot at your desk, as long as you keep on the charging coaster.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 2 out of 5 stars

    To much for a cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Charge doesn’t last long. Not something I would buy for 150 bucks

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hello, thanks for taking the time to leave a review. Battery life does depend on a number of factors, but we can typically expect 2 hours at a target temperature of about 130°F. If you are feeling like the battery is draining faster than normal, please email [email protected] so we can learn more! Ember

  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Nice Mug (but battery!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice Mug which gives me hot drink every morning when I go to class, but it never last over a class.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes her coffee hot. This works great. Easy to use. Even without the heating element very effective. The spring that closes the top wire out after a few months but ember replaced it for free.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a great product if the battery life was a bit longer. The batter lasts about an hour each morning.

    No, I would not recommend this to a friend