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Customer Ratings & Reviews

Your price for this item is $38.99
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The comparable value price is $44.99

Customer reviews

Rating 4.4 out of 5 stars with 2516 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the long battery life and compact size of the MAX 15,000mAh portable charger as key strengths, also praising its ease of use and lightweight design. Positive feedback also mentions the charger's competitive price and reliable performance. However, some users reported compatibility issues and problems with the USB-C port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,516 reviews
  • Cons mentioned:
    Usb-c

    Rated 1 out of 5 stars

    More for micro usb than most modern phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No usb c to usb c. I plugged in my Google Pixel 4 and the Phone charged it... And you can only slow charge USB C devices unlike my old power bank. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Never fully charged & became HOT to touch ⚠︎

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it plugged in for several hours - unfortunately, it never showed a full charge, and it felt extremely warm to touch. Had to return.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 1 out of 5 stars

    Platinum member

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service sucks, I waited 2 weeks for delivery and installation on said date, time frame 9 to 1, after 2 phone calls at 11:30 to ask when my installation was happening I got nothing but conflicting information/excuses went to the physical store for information and when I will get appliance delivered they had no idea, they took my # as if they didn’t already have it and said they would call me,,,,, 2 days later still no call, they could care less, not to mention the account holder is a platinum member,, still no concern what so ever

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked awesome for the first week then stopped. I tried using different charging cords to make sure it wasn’t anything on my end but it was the actual charging block.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 2 out of 5 stars

    Portable phone charger

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a long time to charger, hard to read if the battery charger is fully charged, doesn’t charge my phone more than one full charge, not as good as I expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed in less than 2 months after 2 uses.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First real test of the battery pack was during the Texas freeze of 2021, when I had the battery for about 45 days. It had been charged fully, used to recharge something one time before, stored in the house. It failed after the first recharge, and will no longer charge itself. Last thing you want is this sort of thing to fail when you most need it, especially when it is practically new. Hopefully will get something under warranty for it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 2 out of 5 stars

    Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Doesn’t charger 11’s and 12’s iPhones with the new charger cord although it fits. Disappointed in that. I did like that you can plug in multiple cords.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Customer

      This model's USB-C port is for input only, you may try UE10015PQ or UE20015PQ to have good actual USB-C PD function to fast charge your phone.

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Enegizer charget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit ny android phone So was n ok t universal as advertised Will be returning it to best buy in Plymouth Meeting

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 2 out of 5 stars

    Portable Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger was defective and it was a waste of $20.00 didnt even worked it charged up but as for charging my phone it didnt do.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get you a new unit to you immediately

  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even give my phone a full charge!! Bought it to bring to Disney world because I knew I would be taking a lot of pictures but it didn’t help.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will explain to you.

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning just starting to try it and it didn’t work for my iPhone 13 so I’ll return it tomorrow

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      HI Customer

      We are sorry you're experiencing this issue, could you let us know which cable do you use ? C to lightning ?

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Doesn't work for Samsung Note 10+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work one bit. I have a Samsung Note 10+ so just know it doesn't work for it if you're in the market for a portable charger.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not capable with iPhone 12Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. This charger is not compatible for my iPhone 12 Pro so I had to return it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 1 out of 5 stars

    Battery to phone connector not included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery charger did not come with a phone to charger connection cord. Neither the package or the salesman made that clear which caused a huge problem since I needed immediate use of it. I told the salesman this! I had to go to another store and spend an additional $20.00 on the connector. So a $20 battery turned into a $40 item pretty quick. Bad sales advisor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst portable charger that I've ever used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible portable charger! I don't use a portable charger daily, or even weekly, but a full charge on this doesn't even give my phone a full charge. I charged this all the way last night and now its dead after charging my phone for about an hour. The return period expired 5 days ago so now I'm stuck with it. $20 to fully charge my phone less than ten times is a rip off!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Customer

      i understand your frustration, but this is absolutely normal, you can find out why in the following link, it tells you "what is power loss?"
      https://www.coolblue.nl/en/advice/charging-power-bank.html

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    What a waste..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device somehow did not work on my Samsung S21 cellphone. It wouldn't even charge it. So disappointing!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work Needed it for Disney world and did t work!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Not so good portable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't perform as it should have. The compact sizw was good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Not the best charger on the go. Battery dies quickly but for the price I guess it’s okay.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Ginger

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my flip phone and it doesn't work, I got a different charger that I am using

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.