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Customer Ratings & Reviews

Your price for this item is $38.99
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The comparable value price is $44.99

Customer reviews

Rating 4.4 out of 5 stars with 2516 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the long battery life and compact size of the MAX 15,000mAh portable charger as key strengths, also praising its ease of use and lightweight design. Positive feedback also mentions the charger's competitive price and reliable performance. However, some users reported compatibility issues and problems with the USB-C port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,516 of 2,516 reviews
  • Rated 5 out of 5 stars

    None

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery on time and fast Thanks again for your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect accessory to keep phone charged while traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery pack.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery pack is ok I guess for the price it works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donnie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powers all my items i need for work ... Nice product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't believe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Just give You one complete charge & the pack sayd 2

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Jorge,

      Thank you for the comment.
      We do apologize for the issue you are having with this product. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to help you solve the issue. Thank you.

  • Rated 3 out of 5 stars

    Great power charger!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Availability at Near-by Stores……………………………………………………………………

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok. does not stay charged all day like i thought it would

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not charge my devices..i really need it for my phone ..Samsung galaxy A13 5g...wont charge..plug it up and nothing..the charger is fully charged but wont charge my phone

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn't work with Apple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This advertised it would work with my Apple iPhone but it did not work at all.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Customer

      Please understand that our product's USB-C port is designed for only input, not out put, if you need USB-C output, please look for PQ series like UE10015PQ.

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not pleased my iPhone isn’t compatible and I asked to make sure it would be…

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Customer

      UE10044 is compatible to charge iphone, but only through USB-A port, the USB-C port on this power bank is only for input, does this help you understand why it wouldn't ?

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s not work with my iphone i need to changed thanks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Returning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work. Will be returning. Thats it. Thats all

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 1 out of 5 stars

    Slower than a potato dipped in molasses.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest charger I've ever used. I've had at least 10 power banks over the years and this is by far the slowest I've ever come across. So slow in fact that if you are using it while charging it is actively discharging my phone. Size is nice but 5.5 hour charge time from 10% - 100% with screen off is unacceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charge doesn't charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I've only charged it 3 times. Now I tried to charge it overnight & it didn't take the charge. So it's basically useless. It was recommended to me from a Best Buy employee. Also said I needed to purchase a different cord since I have a Pixel phone. Which I did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t charge fully

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get a full charge out of it and took a few hours to even get to 70%

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not pre-Charged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s supposed to come pre charged and it did not!!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Customer

      It is because battery itself loses power when are not in use for a long time, so we suggest recharge power bank to full before you use.