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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 383 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 383 reviews
  • Rated 1 out of 5 stars

    Piece of Crap!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't BUY THIS! I Repeat Don't BUY THIS!!! It lasted 2 months and that's it doesn't turn on or charge. Piece of crap! Just outside my return date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fully charge all my devices also seems to be very warm. I didn't know I needed a adapter which might help but was not told that and the package said adapter not included. Try to find what adapter I needed online and got nowhere.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Overall item defect. None work!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple purchases of this item, and every one of them does not work. Best Buy also didn’t allow me to return the first purchase (used/failed//returned under 20days). Energizer also has been complete failure in customer service.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    SWILLEN BATTERY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be Incredibly careful ordering this. I just picked mine up 20 minutes ago, opened it up, and the battery is completely swollen like this is a pretty big safety issue.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Stop working

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device worked good for about 6-8 months, then the power indicator stop working and it no longer powers anything. What a major disappointment as it was on sale and the specifications looked good.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.
      We do apologize for the issue you are having with this product. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to help you. Thank you.

  • Rated 1 out of 5 stars

    Power button stops working after 5 times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during a trip because of the plan of visiting Disney. Having only used it around 5 times, the power button on side stops working. So it no longer shows anything (percentage) when it is pressed.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Lasted Just Over a Week

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it August 25 and it stopped working today. It had over 80% remaining power as of last night. Maybe I just happened to get a bad one, and that's not normal.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.
      If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Nah, returned item already

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply too heavy. Too slow to charge. Returned it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 1 out of 5 stars

    On/Off button breaks after two uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge my phone twice, then the on/off button stopped moving. Can't turn it on to charge anymore. Its a doorstop at this point. Very disappointed, bought for the Energizer name, now that name is dead to me.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    It died.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This died after 2 months or so, and i plugged my iphone and it charged for 5 min and just died.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 1 out of 5 stars

    Broke after 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for 2 weeks and was fine. Then stopped working and no reply from manufacturer when asking for support or warranty.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.(service@energizerpowerbanks.com)
      We will be glad to assist you.
      Thank you.

  • Rated 2 out of 5 stars

    Charger review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very satisfied with the purchase, charger loses charge very quickly.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      We apologize for the issue you are having with this product, please reach out to us at service@energizerpowerbanks.com and we will get a new unit to you immediately.

  • Rated 1 out of 5 stars

    Lasted less than 4 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than 4 months and it stopped working, it is completely dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used one time and it would no longer charge and best buy would not take it back.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear James,

      Thank you for the comment.

      We do apologize for the issue you are having with this product. If you have any question or concern for the product, please send the email to this address service@energizerpowerbanks.com for further assistance. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad ! Stoped working in 3 months !!!!!! Very bad ! Stoped working in 3 months !!!!!!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.

      We do apologize for the issue you are having with this product, if you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to help you. Thank you.

  • Rated 1 out of 5 stars

    Cell phone charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Experience. Retuning product charged once and didn't come back on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 4 months of won't charge it take a charge. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    Defected product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was defected as soon as i open it that I had to return it.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,

      Thank you for the comment.
      We do apologize for the issue you are having with this product. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com for further assistance. They’re glad to help you. Thank you.

  • Rated 1 out of 5 stars

    This bank has negative equity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and it RIP’d on me when i was charging my iphone…

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.

  • Rated 1 out of 5 stars

    doesnt charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plug it in and it wont charge the battery pack at all

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: service@energizerpowerbanks.com. They’re glad to assist you. Thank you.