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Customer Ratings & Reviews

Your price for this item is $575.99
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The comparable value price is $1,149.99

Customer reviews

Rating 4.7 out of 5 stars with 982 reviews

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Rating by feature

  • Battery Life

    Rating 3.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Envy 17.3" Touch-Screen Laptop for its large screen, fast performance, and ample storage space. They appreciate the powerful computing capabilities and the impressive graphics quality. While some users find the laptop to be heavy and the touchpad a bit tricky to use, overall, customers are pleased with the Envy's features and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 982 reviews
  • Pros mentioned:
    Large screen
    Cons mentioned:
    Heavy

    Rated 4 out of 5 stars

    nice big screen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big screen, just a little heavy. use it every day

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Awesome, when you need the power and size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a business, the requirements were exceeded the screen big enough to see without reading glasses. The power, connection options are more than adequate and yet still mobile. Great choice would purchase the same for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    gret laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is legally blind but still uses a computer daily. This computer is powerful enough and has good enough graphics to support Microsoft's accessible magnification seamlessly with other applications. It is also light and easily carried.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a horse, it’s large but great for work or watching your favorite shows or movies. I like the fact it has a drive installed not everything is available for download. Like the backlit keys also as the old eyes are not what they used to be.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Its great was watching You tube videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a real big screen for viewing anything I want to watch or look at, also the key board is easy to use it also has number key on the right side which does help a person a lot. The lighted key are an extra plus to help people see better.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am older and want better visual. This works great for me. Easy to understand. The sound is wonderful. Color clear. Have gotten use to the touch screen and keep mode on all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Great screen. Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop after my original HP laptop from 2008 crashed. The Geek Squad quickly transferred my files to this HP envy laptop. I am very pleased with the touch screen. Also it has a much faster start up. The graphics are great also. It might not get as much use as my original laptop due to the fact that I am so used to using my smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great image and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not technology expert, and usually shy away from it, but I needed a new laptop and this one fit the bill, especially since I wanted a disc drive in it. The screen looks great and the keyboard is a comfortable size. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Large screen

    Rated 4 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has it all, speed, DVD player, Touch screen, Easy to work with.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fingerprint scanner

    Rated 3 out of 5 stars

    Envy life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop But it's a couple of things you have to know before you buy it Your battery life you only get about 4 hours On battery alone and your fingerprint scanner is on the side of the laptop and can be difficult to use at times

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Nice laptop for older adult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my husband who is 82 and not very computer savvy. The screen is nice and large and the keys are a soft touch. He is really enjoying the ease of using it and the convenience of being able to carry it with him.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    large screen, smooth buttons, superfast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recognizes me and my software. Turns off and on fast and has storage and lots of memory. A bit heavier than traditional, but it has a large screen and wide keyboard space. It is a comfortable, and has low buttons, which makes it easy to type.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Laptop With Lots Of Goodies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough power, memory, and hard drive. Very good sound. A unique feature: When you open the machine, the base,(keyboard), is tilted up in the back. It has cd drive and is still relatively thin. Oh, and the touch screen works well.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Excellent laptop for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace an older laptop that ceased to startup quickly after a Windows upgrade. This laptop boots quickly, has touch screen (still trying to remember to use it) and handles requested tasks quickly. Great laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 4 out of 5 stars

    Almost a five star review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a perfect numeric keyboard laptop, the construction, screen resolution, hard drive space, speed and keyboard feel and action are all excellent. The not so good is the touch pad, it’s action is erratic and takes away from an otherwise great computer. If you buy this laptop, make sure you get a wireless mouse, you’ll need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its okay.... hard for me to learn it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved and saved up to buy a replacement laptop for my old 10+ year old HP Windows. I'm a little disappointed because it is hard for me to learn how to work this laptop. And I don't think it has any software that I wanted on it ( even though I was told it was there and it could do what I want it for by store personnel). Does NOT have Photo editing (like HP photo) and Video editing (like Windows Movie Maker), or audio CD burning software (like Cyberlink Power2Go)… its just the Cyberlink player. When I called for tech support ( I have coverage under my daughter who lives with me), they were not too helpful with this... they just spent time addressing another thing- how to get rid of stuff that I don't want. I'll have to call back, but with 2 little children to care for, its hard to stay on the phone. I do like that it is silver and the keyboard will light up. Also, its comfortable and big enough that I can see easily. And its supposed to be about 6 pounds, but it is not heavy to carry. I should say that I'm a 60+ year old and pretty smart about my old HP laptop (even took it apart to fix it a couple of times), but this one is throwing me a little--- really a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine with this desktop. I like the four USB ports, but wish there were some visual indication of disc drive activity ( a minor inconvenience). Love the large-screen monitor and large hard drive capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    The absolute best computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer replaces my older model laptop. This HP has all the bells and whisles I could want . Super fast and efficient. Does it all for a great price. Has the best processor, Plenty of memory and came with a great printer.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Kissed the problems goodbye!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 old laptops and nothing working right. Got an appointment at Best Buy and talked to a patient agent who made sure he understood my needs. Now I am flying through tasks and email. One more great solution from my favorite Geeks!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid laptop. The weight is good for having a CD drive. I like the backlit keyboard better on my old Envy 360. This one is good in the dark and good in the light, but not in dim light. The bottom of the screen has a sharp edge so I can't have it directly on my lap for very long. Otherwise, it's a great laptop for a desk.

    I would recommend this to a friend