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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 982 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Envy 17.3" Touch-Screen Laptop for its large screen, fast performance, and ample storage space. They appreciate the powerful computing capabilities and the impressive graphics quality. While some users find the laptop to be heavy and the touchpad a bit tricky to use, overall, customers are pleased with the Envy's features and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 982 reviews
  • Cons mentioned:
    Fingerprint scanner

    Rated 4 out of 5 stars

    Mostly great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refuses to recognize my fingerprint to open. Have redone several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most powerful laptop I've owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has all the latest features to enhance it's performance with a hard drive and DVD player. I can't imagine needing any other ports or a better display and sound system. Although I'm not a gamer, the graphics and system speed are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it for sure. I love it. I really like the feel of the keyboard and the option of the keys lighting up it's everything I hoped for. I searched for a while before I chose this. To me it has all the bang for the buck for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using it for a couple of days. Picked it up from Geek Squad on Nov. 27th and had a 40 minute class. I know that I will never use all the features as it is a new experience for me with a laptop but I think it is great. I have a lot to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth HP Laptop and by far the most impressive. the sound is outstanding and the touch screen is the best yet. The only drawback I have found so far is the back lit keyboard. It is difficult to read some of the special characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes great laptops. Had previous one for 20 yrs and still running great, but was time to upgrade. So pleased that I was able to find this one which is very similar to previous one with 17" screen and CD drive. Unit is very responsive. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy 17.3" Touch-Screen Laptop - Intel Core i7

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX150 - 1TB Hard Drive - HP Finish In Natural Silver is a wonderful laptop computer. I really enjoy using it and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is very easy to use. I usually use a mouse, but the touchscreen is also very easy to use. I like the fact that it also has a CD ROM so I can download pictures and take them with me when visiting family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this pc for the wife. She absolute loves it after using my lenovo 3 in 1 for the last 9 months. It's got good size, easy to use, a number pad that she likes to have, and a disk drive which is rare now a days. I want one for myself now!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 4 out of 5 stars

    Great touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop and the touch screen is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an open box. Saved a few hundred off the normal price. This thing is great! Not too heavy (for a 17inch), has a fast processor, decent graphics card and okay RAM. I upgraded to an SSD, and haven't had any issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics. It is very fast and has a lot of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has a good feel to me and like the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with computer, and Office works well, although I thought I purchased the product, not rented it. Confusing. Not happy about the new Microsoft policy on use, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lighted keyboard is a plus. I like the idea of having it fingerprint protected. And the power cord is one that I never had to replace because of the way it is constructed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second ENVY product I have owned. It is a fine product and very reliable. It also has an internal CD drive, which I use a great deal. The internal drive works much better than the external drives. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dope laptop for all needs especially music

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did a lot of research before purchasing this laptop,it got great ram space,hdd space,touchscreen with ips hd display with Bang and Olufsen audio.couldnt ask for more.one of the best pc laptops thus far ive own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs, Windows 10 better now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this computer for. A few weeks. So far so good. Has all the features I was looking for. Loved Windows 7 and was not impressed with first Windows 10 upgrade but this newest version is better or I’m just getting used ti it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX150 - 1TB Hard Drive - HP Finish In Natural Silver and it is an overall great value purchase. The sound is the only thing that I would say needs a bit of an improvement. Best buy salesperson was of great help in selecting the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    had to replace within a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to trade this computer for a new one in a month....had issues with not "waking up" after going into sleep mode that were not fixable. This was very frustrating....but the new one seems fine. Overall, it functions well. It's larger and a bit heavier than other laptops I've had, but it's great for graphics, Google Hangouts, and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    same but better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought exactly same computer but was surprised at how flawless everything just transferred from my old one to the new one with better function. I did go ahead and get Microsoft office and am loving the versatility.

    I would recommend this to a friend