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Customer Ratings & Reviews

Your price for this item is $594.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 936 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY 2-in-1 15.6" Touch-Screen Laptop's touch screen, price, gaming capabilities, lightweight design, ease of use, and performance. They appreciate the excellent speed and outstanding battery life. However, some customers have concerns about its weight, limited storage, and memory upgradability. Additionally, a few customers have mentioned fan noise and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 936 reviews
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional for our purposes. Clean, easy to use interface. We bought 2 of them!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I love the speed and the quality of it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A nice package, a little heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice computer, fast, dependable, quiet and good appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit it is my exact replacement because the first one had a software defect. I got another one because aside from the defect I loved this computer. My new one is perfect in every way. It has all of the features I like and is lightening fast in loading up. It has the internet up way before my Keurig can brew a cup of coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR THE ART WORK AND HOMEWORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE KIDS LOVE IT EASY TO USE EASY FOR THEY HOMEWORK

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and lightweight. Great for homework.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Typical PC issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a tight spot and need a computer fast.. My Mac is a 2008 model and had slowed down.. The cost was an issue for this purchase. I have owned plenty of PC's and they always have a problem and have to shut down and restart... still true, my new Envy 360 has shut down 6 times in 6 weeks... other than that I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop with work versatility in mind, and have found it to be perfect for both work and recreation! It runs video games very well and my favorite feature is the 360 flexibility of the screen. I use it as a notebook on the job site, and watch Netflix and play no mans sky on it in the evenings. 10/10 would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The touch screen is great. It’s nice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product with touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great with ease of touch screen and quite bendable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great touch screen computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer and touchscreen which i love

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible battery life, hot, loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this laptop for three days. I charged it at night to 100%. I put it in my backpack and went to bed. I opened it up at school to play candy crush, and it had 89%. I played about 30 minutes of candy crush, 65%. Came home about 3 hours later (without using it) 53%. I was on battery saving mode the whole time. Whenever you try to use a heavy app the fan gets so loud and the laptop gets so hot to the touch, its uncomfortable to use. I plug in the charger sometimes while I'm using it and it's wasting so much battery that it won't even charge. It stayed at 50% for about an hour one time. This would be a great laptop, if I could actually use it. I feel like the poor battery life makes me not want to use it in fear of not having enough battery to complete a task. The laptop itself is gorgeous. The screen looks great although it has a really bad glare and doesn't get really bright. The speakers are really good. The laptop is a bit too big for school, but it performed well. If it had great battery life and it didn't get so hot so quick I would not be returning it. Currently looking for another laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buisness labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is Stylish, functionable, and very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replaced outdated laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Faster and it has more storage than old laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice computer. Love the touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do. Its fast and setting up was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is quick & responsive. The cpu inside is ryzen 5 with Vega graphics. This is perfect if you want to do light gaming. There are two complaints I have. First, the ssd is way too small I filled it up in little over a month. Second, it only comes with 8gb of ram & the Vega graphics steal some of that from the cpu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop since 2007 so obviously this is a crazy upgrade. The screen is very clear and the touchscreen works insanely well. Speakers are clear and decently loud. The design is very sleek and clean. Very well made laptop overall. Has some weight to it. Runs fast and i can do some light gaming on it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use as laptop. tooch-screen laptop and 128 solod state drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issues So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for a month or so and this laptop runs very smoothly, I have no issues with startup speeds. Runs like a brand new computer should, and my fingers are crossed that I don’t run into any issues. I use it for simple web browsing, steaming, and for home office. I’ve had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going back and forth between this laptop and the HP touchscreen, I decided to purchase the Envy as I thought the build quality and connection reliability would be more important while bringing the computer to class every day. So far, no issues! Set-up was easy, display is great, and is a great laptop!

    I would recommend this to a friend