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Customer Ratings & Reviews

Your price for this item is $594.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 936 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY 2-in-1 15.6" Touch-Screen Laptop's touch screen, price, gaming capabilities, lightweight design, ease of use, and performance. They appreciate the excellent speed and outstanding battery life. However, some customers have concerns about its weight, limited storage, and memory upgradability. Additionally, a few customers have mentioned fan noise and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 936 reviews
  • Rated 4 out of 5 stars

    Still learning

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a PC laptop for a sewing machine that was not compatible with Mac. Learning curve but it’s pretty easy to use. Still playing around with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software that I need it for it doesnt open up. So it’s useless to me . Only use it for my essays . But it’s fast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen
    Tech Insider Network Member

    Rated 4 out of 5 stars

    HP Delivers the Goods

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unobxing the laptop you can really feel the quality of the build design. The finish is gorgeous, what they call Dark Ash, almost like a slate grey. It’s pretty thin for this range of laptop, but not so thin you’ll be blown away. But you can really see how they spent time on the fit and finish of this one. It does weigh just under 5lbs which isn’t too heavy, at least by my standards, but not the lightest out there either. But accept some extra weight since this is a 15” display with 3 cell battery that should give up to 11 hours of life on a charge. It also has a hinged design to allow the laptop to convert to a touch screen tablet. The hinges seem very solid, made of metal, and should withstand years of use. Setup was very easy. It runs Windows 10 of course, but this was my first laptop that walked me through initial setup using the Cortana voice interaction process. It was awesome. Cortana asks you a question, and you answer her, simple as that. After a few mins, and any necessary software or driver updates, you’re all set. I was blown away by the Cortana setup and how intuitive it was, and how accurate. If you’ve used Windows 10 you know what to expect from that so I won’t give any further review of the software, however the laptop does come with some neat integrations, like the HP support assistant. There is also a fair share of bloatware as well, but Windows 10 makes uninstalling all of the programs you don’t want or need a breeze. The display is very good, not amazing, but for this range of laptop its a great screen. Full 1080p HD with touch screen capability. The colors were very good and pretty accurate. The brightness was pretty good, although I do wish it did get a just a tick brighter, especially when using this outdoors. While this isn’t a gaming laptop, games looked very clear and crisp and using desktop software and browsing the web, the display doesn’t miss a beat. The touch screen works incredibly well. Very responsive. There is also an AMD settings section that allows you custom tailor the screen and its performance. It also has a full size HDMI output to allow you to run an external monitor and it works great. Performance is very solid. The Ryzen 5 chip seems to up to the challenge for anything you can throw at it. It also allows you to custom configure the thermal profile of the laptop, depending on the application or workflow you are using. You can set it to run cool, which will slow down overall performance; or you can set it to max performance with increased cooling and fans running to squeeze out the most capability possible – and a few other settings in between. I’ve tried them all and they seem to work great, and for the most part I leave mine set to the auto balance mode, which allows the computer to decide which performance profile to use based on what I’m doing at the time. The one area of performance that I wish was a little better was the wifi networking card. While I can maintain full 866.7 speed connections to my router, the actual download/upload speeds of the laptop can be inconsistent, or slightly below what I see on my other hardware around my house. I’ve played around with some settings to try and get a little better performance, but so far no luck. I’ll keep trying, but I’m using 1GB Comcast Xfinity service, and this laptop underperforms other computers in our home on wifi in the same location by 100-200 Mbps download. I love the backlit keyboard here primarily because of the full size number pad. The keys feel tight and responsive and give that satisfying travel and click feedback as you type. The touch pad is also very nice, gives accurate feedback to finger gestures and also has a very nice click feedback on use. it’s also a great size, not too small and not too large. It also has Bang & Olufsen audio via stereo speakers. While the audio is not going to blow you away, for a laptop the audio is very good. Watching videos or playing games sounds great when using the built in audio, and you also have a headphone jack for wired listening too. Overall this laptop is a feature rich powerhouse that for most people will be more than enough for their computing needs. The fit and finish is outstanding, similar to laptops much more expensive, and the performance does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a high school student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a high school student.Bought this laptop for my son he loves it and has had no issues with it I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE, LOVE, LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't Express hope much I love this computer. For the price is does everything I want and more! Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked far better than I imagined. I purchased for a 16 year old who uses multiple art programs and the bamboo pen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall computer/tablet!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP model is worth looking at and one of the best overall computer/tablets on the market for the price! It also has Windows 10 which is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HP I bought yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought many computers in the past few of them have been as nice and as easy to use and load up software on as this HP Envy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an HP Envy for a great price and so far I love it. It is more than perfect for my personal and business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop; versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeded my expectations. It is light weight and versatile with many features that make it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer does all I need it to. I was worried about changing from my old reliable 15 yesr old one NO WORRIES!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy, great bang for my buck, got the geek squad protection which i have used on my last 3 laptops - great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for a business woman!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having a great time with my HP Laptop!!!!! I definitely would recommend this laptop to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent HD screen and high speed to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it´s an excellent laptop to apply in my job because I worked every time with graphics, AutoCAD, solid works, etc.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop...just the right size..has everything I need plus some things I am still exploring .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mother. It was her first touch screen computer. We found it was easy for her to set up and use. She loves her new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great computer with easy start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer to help start my business and it was easy to set up and use right away. Speed of use is good and allows for good multi tasking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. He loves it!! Nice and the right size for doing his work. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been researching laptops for months when I found this one. It does everything I could ever want and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop, my only concern is how hot it gets fast! I even prop it up for good air circulation and it’s still very hot while it’s on.

    I would recommend this to a friend