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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 332 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the ENVY x360's keyboard for its solid feel while typing. Many also appreciate its fast performance, lightweight design, and affordable price. However, some users have experienced issues with Wi-Fi connectivity, overheating, limited storage, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 332 reviews
  • Rated 5 out of 5 stars

    Great computer small and easy to carry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer easy to set-up and use for a beginner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was not for me but my sister and she love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a great price and it operates wonderful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad computer just issues with the wifi staying connected, I read that is a common issue with the Envy laptops.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great while I had it, would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of this laptop. Small and fast gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is useful for me. light weghit and good design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing computer very complete, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a smand good purchase i support this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it about a month so far, love it, works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop to finish my senior year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement laptop for a previous HP Laptops

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a history with AMD processors giving me issues, I should've known better than to try these new Rizen processors. First of all, with any AMD PC, I do a clean install of Windows 10. I've worked on numerous AMD PCs that always have issues because of their software. I managed to get through to the desktop & installed a few programs without issues thanks to the clean install. The laptop heated up pretty bad, I found out through research that the "CPU Fan Always On" feature is disabled in the BIOS from factory settings; I rather have a slightly louder fan than a scorched lap. After installing some software, I noticed the display was really grainy. At first I thought: "maybe it's the resolution, I'm not use to 1080p anymore"; no, it was the physical display. I couldn't have a grainy display on a PC I was going to use for mobile Photo Editing. I thought maybe it was just the one I got; no, the floor model looks the same. I honestly should have know better than to get an AMD PC. Not that the display is AMD's fault, but I've always had issues with PCs that have an AMD processor in them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, not hard not manage and super convinient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryzen 5 is super fast! Boots up in less than 15 secs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school work and keeping track of schedule

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Peculiar Screen Issue Leads To Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With great anticipation, I bought this unit in early October. All of the positives I expected the unit to have were there: compact size; basic black with matching hinges; a fast, quad-core processor; and terrific graphics (including a full gigabyte of video memory). Then came the unpleasant surprise: An odd screen issue, in which no matter what I displayed -- or how I displayed it -- the left half of the screen skewed beige-ish, while the right half skewed blue-ish. That's much too off-putting for a $700 computer; I've subsequently returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard
    Cons mentioned:
    Heats up
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Real nice thin laptop! Plusses outweigh minuses.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this a few days ago. As always, takes forever to run though the Windows 10 updates and navigate the HP software popups. But once set up to my customizations, runs real nice and smooth. Very thin and light! Great bright glossy screen. Didn't bog down on any tasks or multiple windows (Office, browser, etc) . I like that it has a touch screen and has tablet-like capability, but plan to use as a standard laptop 95% of the time. Still just using a regular old blunt tip stylus, which seems fine, but may get a Bamboo pen as well. Battery seems decent for this form factor. Main negative is heat. I had some apps running and it warms up a bit more than I'd think it should. Initial 128gb storage also gets eaten up by about 1/2 just with the stock apps and updates. But there is a MicroSD slot if needed for quick expansion. Overall, for a Windows 10 machine, I like it! ​

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if I could actually use all the functions I bought it for I would love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Microsoft word and college software and programs.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity issues

    Rated 1 out of 5 stars

    The wifi driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm stuck with this device that cant stay connected to the internet. Goes completely undiscovered from all networks. Really upsetting because if that was not the problem it would of been an amazing purchase.

    No, I would not recommend this to a friend