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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 13.3" Touch-Screen Laptop for its fast performance, lightweight design, comfortable keyboard, and affordable price. However, some users have concerns about its short battery life, fan noise, occasional Wi-Fi connectivity issues, and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 138 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Awesome laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. Perfect size for school, and it's fast.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Ok computer but had some issues right out of box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer ran very hot right out of box and had some internet connection issues. Computer looks nice and if wouldn’t have had those issues it would have been a great computer but was able to upgrade to the higher end on a sale price so i opted for that route and couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop that I can just put in my backpack and take to school very easily. It has a super fast start up and works great. Not sure what everyone is talking about as far as it being loud. So far, I have not had any issues with that. I haven't had any issues at all with it so far. Hopefully it will keep performing great.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the purposes of home use and for its lightweight, it's capabilities are great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great computer for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is fast and very reliable, light and very awesome

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    HP Ryzen Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is computer is an excellent buy. Pros: Light weight, fast processing, bright screen and long battery life. Cons: Would like more memory and more storage capacity. Would I buy it again? Yes. I did a lot of research before buying this computer and I am not disappointed with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast nice, color/ style, easy to convert to table

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great pc for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been happy with HP products and this does not disappoint. I don't use the flip part alot but it is nice having the screen flip so far back for watching movies in bed. I bought a stylist but never use it. The touch screen is very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing HDMI Port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy SKU number specifically indicates that this HP Envy 360 comes with an HDMI port. Nope. This is very disappointing. I spent hours and hours researching the exact features, and an HDMI port is one that I needed. Will be getting in touch with Best Buy. Otherwise, I absolutely love this new laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop and was overwhelmed with the different choices. For the price and what you get out of this laptop it is incredible. I haven't had any problems with this laptop and I highly recommend it to anyone looking for one.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Very slim PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and small. Packs a nice size screen and keyboard for being small. Like how light it is and the 2-in-1 feature makes it great to fold up and watch movies anywhere. Sounds great too. Battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Thumbs Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop/notebook has a powerful processor, is compact and lightweight and the keyboard is comfortable. Screen sharpness and clarity is excellent. I chose it over the Surface Pro as close to equal and better value price-wise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for students

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for over a year, and I think that it was one of my greatest choice. Although the price of this laptop was kind of high, but trust me, it is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Rate for editing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this computer for edits that she creates. It’s very fast he has a lot of different programs on it. And it’s a touchscreen which makes it fun and manageable .

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Overheat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer overheats so much but other than that everything works well

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Quick replacement for work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a broken laptop at work for an employee and needed to find a quick replacement. Nice touch screen. Starts up quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The only thing I do not like about this $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer with everything besides the $ 732 dollars is a lot. I really like the computer but I just think at this price point it would be better to get a used I7.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    customer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already wrote a review on this laptop. It's okay, but I will not purchase another one. Among other things, it's built with too much metal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great size and design. Fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has a nice sleek design and it's a good size. It isn't to small or too big. It is also fast and I have no problems with it

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is nice and does the job BUT it disconnects from WIFI

    I would recommend this to a friend
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