Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $516.99
Clearance
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 640 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Envy x360 2-in-1 laptop for its fast performance, reasonable price, and lightweight design. Many users appreciate the smooth transition to tablet mode and find the touchscreen very responsive. However, some customers have concerns about the laptop's battery life, noisy fan, and slow boot time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 640 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Better then expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is faster and more efficient than expected. I have had no problem installing my accounting software or tax software for my business. Gaming is fun as well

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent computer for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $700, this computer is pretty reasonably priced for what you get. It's nothing spectacular, but it'll get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever owned. If you have been looking for touch screen laptops similar to the surface, look no further. This laptop in my opinion is better.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Runs Hard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not run this pc for more than 4 hours at a time, or it will get super loud and hot. Fits the bill for the cost. For me this is a downgrade b/c I own a Envy Touch Smart and an Omen, which are built for gaming, and built strong. For a work pc, this is a thumbs down. For a student, or a mild gamer two thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for the Price I Paid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have said, after letting it do all the updates and removing the bloatware (especially the anti-virus), it runs well. It's not as fast as a powerful desktop with it's 8 gigs of ram, but OK. What I really like is the display, the lighted keyboard, and the slim size. I'm using the .img file supplied by an earlier reviewer which gives it natural colors. I paid $500: if I paid full bore I may not be as pleased. I replaced an 11 year old Vista laptop with 3 gigs and 2 processors, so that's my laptop comparison. But I do have a screaming desktop, and this isn't far behind.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Terrific laptop for student.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen and fast processing makes this an awesome choice for a student doing lots of research and reports.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product especially for the price that has. It's 2 in 1 and touchscreen help me work in different areas and different environments as need be.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for work and office a laptop and tablet and with the touch screen is the best tools for any need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open boxed and it was so worth it, saved 300 dollars and got a wonderful computer, no issues so far and it can turn into a tablet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OP System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second HP, both had to have the OP system reinstalled before they would load correctly. After reinstalling the laptop worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop and this was perfect for us and also good price

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent slim laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP Envy laptop for almost 6 years. This new envy laptop is slim, solid, fast and quiet. Perfect for normal daily work and web surfing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had problems with the software at first

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer kept shutting off and wouldn't turn on when we first got it. Best Buy had to give us a new one. But the 2nd one is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great deal for the price. I got it to use for college and it works great and looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To all the products I bought from you (Best Buy)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beginning is the HP -envy x360, 2n1 laptop, and followed by numerous devices, such as: 1. Huawei, honor 6, 4glte, with 32GB cellphone, 2. Samsung Galaxy tab. 9.7 " 32GB, 3. Apple IPAD with wifi , 32GB (gold), 4. Webroot internet security + anti-virus, are products coming you(Best Buy). To all of the products I mentioned, gave me NO headache at all but excellent, Coupled with the untiring support of your Geek Squad, when called always on my side. That's it Best Buy and thanks for all the items I bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Laptop!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning the 17.3 screen with the slow processor. I finally found an awesome, fast and quiet laptop. I gave it three stars because after the update the screen started to disconfigure and the screen went black. THANK GOODNESS for the GEEK SQUAD! Took it back to Best Buy and it's working like new again. Hope this doesn't happen again after another update. But we will see. Other than that mishap it's an awesome laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Love this product so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable keyboard, easy set up, lightweight, easily transitions from laptop to tablet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    buyer beware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of HP has tenancy to have OS crash as mine did. Started getting black screen after sign in. They (whoever they are) say that its a incompatibility with Windows and the HP software. Geek squad is useless unless you buy a protection plan (sounds like the Mafia). So far the only things they can fix are those that most other geeks can fix. For example the Toshiba laptop I purchased 7 years ago finally gave up and HD crashed. Geek squad could not recover the HD, had to send it off to a real computer guy to get my info back. I guess I thought I could get service at BB but unless you are willing to prepay for it, forget it. They would not repair it even though I offered to pay for it??. They want to work that way, fine I'll recommend using online source b/c one gets the same service regardless. HP was very helpful by the way and my computer is up and running no thanks to the vendor Best Buy.l

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer isn't anything super special, but it works great and is pretty well-priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the money. Don’t expect some monstrosity of a PC, but it runs smooth and has no issues multitasking.

    I would recommend this to a friend