Customer Ratings & Reviews
- Model:
- 15M-BQ121DX
- |
- SKU:
- 6124570
Customer reviews
Rating 4.2 out of 5 stars with 669 reviews
(669 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Envy x360 2-in-1 laptop for its touch screen capabilities, affordable price, user-friendly interface, and impressive performance. While some users have concerns about battery life, fan noise, overheating, and limited storage, many find that the pros outweigh the cons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Excellent Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent computer and easy to set up with Geek Squad’s help. I like the touchscreen
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer. If you need more speed, you can change the hard drive. It will fly!!!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
HP Envy Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this computer. Its a great buy for the price, user friendly and good quality.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Love it’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great.. fast and quiet.. the battery is even pretty decent figuring the size
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for my son. Good price. The salesman explained this product to us very good .
I would recommend this to a friend Rated 4 out of 5 stars
Nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this kaptop for my son and he really likes it. It is fast and can handle gaming. Some titles won't run at the highest resolution but it runs them well given the price range. It also has a nice solidly built metal case.
I would recommend this to a friend- Pros mentioned:Touch screenCons mentioned:Battery life, Storage
Rated 3 out of 5 stars
Okay, But I Expected More From It
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PROS: - Ryzen 5 2500U is great for productivity - Large display - Full-sized keyboard with a numeric keypad - Large, decent trackpad - Windows Ink support (pen not included unfortunately) - HDMI port, 2x USB-A 3.1 ports, SD card reader, and 1x USB-C (Gen 1) port CONS: - Even with Vega mobile, light gaming is really disappointing - Battery life is considerably worse than advertised by HP - Screen isn’t as bright as I would like - Ships with a HDD rather than a SSD - No indicator light for the number lock key - Fan gets pretty loud while under load I can't remember the last time I was this excited about a laptop release. To be honest, I'm not really excited that it's an Envy x360, it’s what’s inside the new Envy x360 that’s exciting: the Ryzen 5 2500U. This is one of the first laptops to come with the new Ryzen mobile processors. I've been a fan of AMD since I put together my first budget gaming PC back in 2007. Don’t get me wrong, I’m not saying the Envy x360 model itself isn’t exciting on its own, but it’s not HP’s more premium (and more expensive) Spectre x360. The biggest thing I was looking forward to the most was the performance from the new Ryzen 5. AMD has been showing off benchmark scores and other various performance measurements to compare the new Ryzen 7 and 5 to the Intel i7 and i5, and it looks very good for AMD. One thing I (unfortunately) overlooked about this Envy x360 was storage: it comes with a 1TB HDD. The slow physical drive is absolutely holding this laptop back. As soon as prices for SSDs comes back down, I’m replacing it right away. Most tasks I need for school/work run extremely well (even with the HDD). AMD promoted that the Ryzen mobile chips with Vega mobile graphics was superior to their i5 and i7 counterpart’s integrated graphics, but that’s not saying much. I tried a couple Blizzard games I own, since they’re usually more CPU-intensive than GPU. Starcraft II on lowest settings is almost unplayable. Hearthstone is playable on low settings, but it doesn’t run great (I gave up and went back to playing it on my iPhone 7+). Even Portal (the first one) on the lowest settings is barely playable, and it came out in 2010! If you’re looking to play any games, I would recommend looking for a laptop with a dedicated GPU. For a laptop rocking a 15.6” display, the dimensions aren’t that bad. It’s a little thicker than what I’m used to (switching from a thin ultrabook), but what surprised me was the weight. If you’re a student that carries your laptop everywhere in your bag, you’re going to to really notice the weight after a while. I won’t count the weight as a negative aspect of the laptop, since it is a 15” laptop and not advertised as an ultrabook. The display isn’t my favorite, but it still looks good. It’s a 1080p IPS display, colors seem decent (I can’t measure how accurate the colors are), but the screen isn’t very bright. Even at 60%, it still feels pretty dim for the setting. I’m assuming this is to help improve battery life. After the Ryzen 5, the 15.6” display is the 2nd biggest reason I wanted this laptop. After using a 13.3” display for so long, I really wanted more screen space when working in Visual Studio, IntelliJ, or even just typing up documents in MS Word of Google Docs. Moving on to the battery: I really expected (a lot) more out of it. HP’s website claims that you can get up to 11 hours out of a full charge, but I don’t see how anyone could realistically get that. On a typical day I run the screen at 60% brightness, keyboard light off, connected to WiFi, 3-5 Chrome tabs open, Outlook and Gmail in the background (responding to emails as they come in), working in either Visual Studio or IntelliJ, streaming music with bluetooth headphones (low volume), and I’m getting around 3.5 hours of battery life. This is nowhere near the “up to 11 hours” advertised. It’s a 15” laptop (not an ultrabook), so I wasn’t expecting too much, but I’m still a little disappointed. I keep my charger with me in my backpack when I leave the house, so I’m not too upset, but it might be a deal-breaker for others. The keyboard is backlit and has a numeric keypad. The keys are decent quality with good travel for a laptop. The only thing that take some getting used to (switching from a smaller ultrabook at least) is that they numeric keypad shifts the keyboard over to the left, causing you to place your hands off-center when typing. One thing about the keyboard that bothers me more than it should is the number lock key: it doesn’t have an indicator light similar to the caps lock or mute keys. There’s no way to know if the number lock is on or off until you try to use the keypad. There is also a little bit of screen wobble when typing, but this is pretty common with 2-in-1s. The trackpad is okay, it doesn’t use the Windows Precision drivers, but I haven’t felt the urge to try and install them. Palm rejection is really excellent, I can think of MAYBE two times the cursor moved around randomly as I was typing. It does support left and right clicks from the bottom left/right corners. The speakers are just above the keyboard and sounds pretty good for a laptop. It has the Bang & Olufsen branding, and (IMO) sounds better than other laptop speakers. It’s really good for video calls, but I would still use headphones when listening to music or watching movies (especially outside of home, nobody wants to be that person in the coffee shop making everyone around them listen to their choice of music). Tthe Envy x360 does support Windows Hello and it works very well. This is the first laptop I’ve ever owned that supports it, so it’s a new (to me) feature that I really love. Video quality is okay, it’s not the greatest but it’s not the worst either. Overall, I like the Envy x360 for what I need for school/work, but it could be MUCH better. The HDD absolutely was a mistake by HP. This is one of the first laptops to showcase Ryzen mobile, why would they hold it back so much with a physical drive? The screen should be brighter, but that would probably make the bad battery life even worse. On the topic of the battery: I wouldn’t be as upset about it if HP didn’t post “up to 11 hours” on their website. I really expected more from Vega Mobile, but I don’t know how much of the blame goes to the HDD as well. I still like the keyboard, trackpad, and the inclusion of a numeric keypad (even if it doesn’t have an indicator light for num lock). I really like having a 15.6” display for working in Visual Studio, IntelliJ, and MS Office. However, it’s hard for me to recommend this laptop unless you have an SSD ready to install, don’t mind keeping the charger with you wherever you go, and have no plans to play any real games on it.
No, I would not recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Excellent price with packed features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet gaming. Do not know how they packed the hardware together for such reasonable price.
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product is easy to use and good quality picture easy to understand
I would recommend this to a friend - Pros mentioned:Easy to use
Rated 5 out of 5 stars
Great for students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Have no problems so far except my wi-if connection cuts in and out sometimes.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Smooth computer, great screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was easy to set up and transfer data to. I like the touch screen interface.
I would recommend this to a friend Rated 4 out of 5 stars
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for my job! I’m a medical biller. It has 10 key and it’s light weight, runs smoothly. The only negative thing is I wish the screen was brighter! Other than that it’s a great price for all the features!
I would recommend this to a friend- Pros mentioned:Easy to use
Rated 5 out of 5 stars
Great laptop for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this product! Easy to use and great for school and work related task! Glad I got it!
I would recommend this to a friend Rated 4 out of 5 stars
Beautiful laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is beautiful! But performance wise, it could have been a lot faster. I have an HP Envy 360 with an Intel i7 processor and boy can I tell the difference! I returned it, only because it was too slow for me.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Perfect computer for light home business work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance, lightweight, many features. Perfect for light home business use.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Nice Lapto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this lapto very much, it has everything I need for my work, it is very fast
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, easy! Big improvement. Nothing else to add. Like I said, nothing else to add.
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Laptop for home use and good amount of storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. Easy to use. Battery charges quickly. Keyboard back light is great.
I would recommend this to a friend Rated 5 out of 5 stars
Great computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight. 9 hr battery life. Would like charge up time to be a little quicker.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
very fast computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't be happier. This computer is incredibly fast and easy to use
I would recommend this to a friend












