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Customer Ratings & Reviews

Your price for this item is $562.99
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The comparable value price is $749.99

Customer reviews

Rating 4.2 out of 5 stars with 669 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the Envy x360 2-in-1 laptop for its touch screen capabilities, affordable price, user-friendly interface, and impressive performance. While some users have concerns about battery life, fan noise, overheating, and limited storage, many find that the pros outweigh the cons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 669 reviews
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever owned. It's fast, reliable and the screen resolution is one of the best on the market. And the 360 feature is great for taking notes in class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop. I purchased it for our General Manager and have spent a bit of time setting it up. The screen is fantastic and the AMD R5 is very peppy. It has a solid feel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Way Too Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m starting to think I might’ve gotten a dud, because the hard drive was incredibly slow and almost always showed 100% disk usage in Task Manager. I ended up taking it back and getting a refurbished HP Spectre x360 (the Lexus compared to the Toyota), which has an SSD, and I couldn’t be happier.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the most current laptop and I really enjoy the options on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and I love how you can easily convert to tablet mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 2 years; whilst I had 2 bad hard drives under warranty and I had to superglue my R key back on it's been reliable otherwise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience all was explained ,sales per was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LEGIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the laptop/tablet for small business purposes and it has done nothing but make things easier. Being able to swap to tablet mode in seconds does wonders for our POS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen keeps going gray and I have to restart the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Definition Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to deal with analog video anymore on my old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful but lighter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop but not too heavy for my teenager to carry in her backpack every day. It has everything she needs for a successful high school career without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t have it for long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned shortly after purchasing after being lied to by a Best Buy associate who was trying to make a sale. It’s probably a decent computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Let down by software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly like this device. Initially it was very noisy as the fans stayed on at full speed no matter what task I was doing. After quite a few Windows and driver updates it was very pleasant. Very quick and snappy for the type of computer that it is. But there were still bugs with the graphics drivers. The main one comes when resuming from sleep. Every time I immediately saw a BSOD with an error like GRAPHICS_TIMING. Another issue was the software would blacklist programs that uses graphics like Netflix, Hulu and other video player apps. So most times when trying to watch a video the audio would play but not the actual video. So after two weeks of researching and trying to fix the problem I just returned the laptop. It's unfortunate because I actually liked it outside of these issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this pc for my 7th grader. He can do all the things that require current technology for Internet tech generation kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok not the best or not the worst computer. Good for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for a friend daughter and she loves the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's 25th birthday and she loves it! She loves the light up keyboard, the screen picture quality, and how you can reverse flip to a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice items for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does all I need and it's a great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his laptop, he needed for work. His co-workers are jealous, because his HP works better than the company computers. He loves the facial recognition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for an older person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to do all that is required for an older person

    I would recommend this to a friend