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Customer Ratings & Reviews

Your price for this item is $425.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touchscreen capabilities, praising its ease of use. The lightweight and portable design is also well-received, with many users highlighting its convenience for carrying around. While the laptop's performance and price point are generally well-regarded, some users express concerns about battery life and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,900 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fast , easy to navigate, short battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast , easy to operate. Disappointing battery life.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Gaming

    Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! If you’re looking for a laptop to also serve as your home computer, this is it. It does everything I need and has no problems. If you need it for more than your normal computer stuff, like gaming and whatnot, it may not be exactly what you need. But for day to day, internet, music, office work, etc., it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my HP envy laptop. Like the touch screen and feel of keyboard. Like that it lights up as well. Nice and fast. I am using more features than I ever thought I would. Like the 10 key pad as well. Geek squad has been great...Best Buy is the Best!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like most of the various aspects of this computer, I found out quickly that the hard drive was way too small for my needs. I'm also not a fan of the touch pad. Having made those observations I would buy another HP ENVY but with a much larger hard drive. It is a nice, easy to use computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I am a college student and this is the best laptop ever, the keyboard is flawless, the touch screen is great, the screen quality is great. I love my laptop, its so easy to switch into tablet mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convertible for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been about a month since I bought this and everything works great so far. After reviewing the performance of i5 and i7 of the same series, I decided to just go with the i5 as that should be sufficient upgrade from my 4 year old i7 and I am not planning to use it for gaming or any extensive computing. So far so good and have not had a problem with it. It is very beautiful to look at compared to other laptop in the same price range. Also, it has the HDMI port (which is very important to me) and the on/off switch is on the side (I mostly connect it to the bigger screen at home and would not want to flip it open every time to turn on) so it fits all the requirements I have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a month now and it's performing as expected. Fast, great keyboard, plenty of ports, easy setup. The battery is ok, not great, but fine for what I need. The screen could also be brighter and there's some glare if you're in a sunny room.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Laptop Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many laptops throughout my years. The main flaw that arises being that the battery never lives up to the time estimated. I get that its a general estimation of light use but lets be honest here, who uses their electronics 'lightly'.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this PC for my Wife so she could play online games and do some art projects. The 2-1 feature is awesome and allows her to draw and edit photos in a flash! The sound is amazing and the form factor of the 2-1 makes using the Envy a blast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    All Around Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best I've had on the area of laptops/ desktops. It's fast, has great software, easy to use and navigate. The word that keeps coming to mind, is funny, but teue,.... Smooth. Definitely recommend to beginners and experts alike. .?

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade. I’m a freelancer that needs a dependable laptop for every day work use. This guy is MORE than perfect. The size, weight, 360 tablet ability, etc. It’s perfect for all my needs. Would recommend 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is just what I was looking for. Battery life is good, starts up quickly, processor runs smoothly. Great for work and home. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option to use this as both a laptop or a tablet! I'm still getting used to using it and have gotten frustrated a few times. However, as I figure things out I'm very pleased with everything. I'm certain that once things are figured out this is going to be an excellent choice and am glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this laptop. It is so convenient to have a touch screen. My only problem is that I had to adjust the setting on the touch pad to prevent accidentally activating it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever purchased! Love the backlit keyboard! Fingerprint is a great security feature. Only downside is the fingerprint sensor is so small that sometimes it doesn’t recognize my fingerprint and I have to enter my PIN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop about 45 days ago. Amazing performance. Of course three weeks after purchase the black Friday ad had a better model at a lower price, but that is always the risk in buying technology. Really happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Easy on the eye, fun to use computer, good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is a versatile and very quick machine. The appearance is very pleasant and so I enjoy sitting down to work with it. The screen quality and sound quality are two very fine features of this computer. The touch screen gives you extended work ability. Buy one and enjoy a quality work experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had any problems with my 2 in 1. I like this because I don’t have to worry about my kids pushing the screen back to far and it breaks. But most of all I love the fact of it been like a lab top and or a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally replaced our archaic desktop with this laptop and couldn’t be happier. It’s very sleek and easy to transport, and I love the touch screen feature. Plus, since it was the “old” model, we got it for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this laptop. It is very fast to boot from off. Images look very crisp on the screen and the backlit keys are wonderful for typing in dim/dark areas. The only thing that would make it better is a DVD drive. You have to buy an external drive in order to load any disc-based content.

    I would recommend this to a friend