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Customer Ratings & Reviews

Your price for this item is $425.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touchscreen capabilities, praising its ease of use. The lightweight and portable design is also well-received, with many users highlighting its convenience for carrying around. While the laptop's performance and price point are generally well-regarded, some users express concerns about battery life and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,900 reviews
  • Rated 5 out of 5 stars

    very satisfied ---- love it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is sleek and beautiful, easy to navigate, glorious color, can not keep my hands off it! Scott S. [the GEEk man] who set my desktop up said "don't be afraid of it --so im not and its a lot of fun, just learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid construction for a 2-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    original purchase an Acer yoga which had an issue with the graphic connection so return to swap out, replace with HP as the hinge construction is far superior. also the additional SD card slot is great to add storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a college student!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is absolutely amazing. It has such great quality to it, and I highly recommend it! I’m starting my first year of college, and I couldn’t be any more satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but it didn’t work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that I found deficient about it was the amount of space left of the touch pad for your hand to sit on and the proximity of Num Lock key to backspace. I found myself hitting it constantly so I opted for 13.3” version of the same laptop. Otherwise it ran great and worked great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job but not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't pretend to know enough to evaluate a computer. Just use it for web browsing, email, and lately for work at home. A few annoying issues - the start button is not the usual round button at top of the keyboard, it is on the side by the plug and hard to click on-have to keep pressing mult times to turn on. The touch pad is so sensitive it has wiped out my message or taken me off my site like it has a mind of its own-very irritating. When I first joined online work meetings, I realized the microphone was faulty-a lot of static. I had to switch to an older laptop in order for colleagues to understand what I was saying. Online help just said to buy a plug in mic since Geek Sq was not taking in repairs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to start collage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working perfectly Just right for my daughter collage Since she start collage have been working for homework, and study , What else .....she deserved the best And this is the best computer....well recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still working.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working great! I'm always worried about windows machines but this one is actually pretty good. It gets tasks done and great for simple browsing and writing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 360

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a laptop. Had to buy on the fly as I am a business owner and needed computer capabilities ASAP. The Best Buy Tech was amazing on keeping me on budget and also a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loads fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed update from older i3 and with the ssd drive the computer loads fast up and running in seconds. I use it to edit photos works great loads 75 to 100 pictures extremely quick love it very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it was meant to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I needed one for going back to college. My schooling is 100% online. I’ve never owned a laptop before. It works great, does what it’s meant to do and has a nice sleek design. I love this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great start up speed thanks to the SSD. Screen is brilliant and crisp. Customization is easy and the ability to use as a tablet is awesome. Only con: fingerprint reader is along the side so it's a bit awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for specific details when I bought, such as number keyboard to the right, tablet style, slim, touch screen, lightweight. This one has it all. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for work. Numeric keyboard is great for accounting; my work involves working on several graphic/advertising sheets at once, so the wide screen is a big plus. Sleek design - perfect for work, and home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like this product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i get asked all the time on this, and the keyboard backlight with the numeric pad is awesome... the other features like the 360 and SSD make this a great computer. would highly reocmmend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school essays and reports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter, who is in high school. She has already used it to write and research her essay. It had all the features and apps needed to help her out. She like the versatility of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new PC (HP Envy X360 Convertible with SS drive) has proven to be just right when a hard drive failed (HP Win 8.1 Laptop). I am well pleased with this PC. to date. and appreciated the sales person assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP desktop and I was concerned that if there is ever a crash, I did not have a good backup. I bought this as my backup an I love it. It gives me peace of mind to know I can turn to my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best laptop I have used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of use I love this computer. Great balance of weight & screen size. I love how the screen is viewable from all angles, and the SSHD, while not as large as conventional HDs, has performed flawlessly. The built in speakers have good sound quality for a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop-GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my Asus that was giving me nothing but trouble for the past year. Best Buy staff recommended this machine and love it so far. Silver is great, keys receptive, great screen colors and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Perfect for college! Has so many tools ruler, protractor, highlighter. Fun and the battery lasts forever.

    I would recommend this to a friend