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Customer Ratings & Reviews

Your price for this item is $425.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touchscreen capabilities, praising its ease of use. The lightweight and portable design is also well-received, with many users highlighting its convenience for carrying around. While the laptop's performance and price point are generally well-regarded, some users express concerns about battery life and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,900 reviews
  • Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new laptop, bought this one as an open box model, best purchase we have made in along time. Great computer, still going strong!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a laptop to replace my desktop with something to move around the house, so far so good. Added a docking station which I have not plugged in yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I will buy it again for the family! Best Buy personnel really helped on the purchase. HP quality !!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it a couple of months but all is good so far. My son uses it for on-line gaming and no complaints. The keyboard labeling can be a little tough to see under certain lights, even with the keyboard back lit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop, works wonderfully!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Sony laptop with this one which does work from any part of my home; whereas the Sony would only work in the living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only after a few months half the keyboard wouldn't work. We took it in and they had to clear the computer and start it over as new. Only a few days later the keys didn't work again. Then they had to send it in to get fixed. They had to replace parts inside the computer. This took weeks and was a major inconvenience to not have a computer. It seemed like they didn't care how long it took. It is working, but we are fearful it will happen again. The money this computer cost this should not happen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First computer in 14 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the HP Notebook for work and just wanted something a litte different so purchased the Envy and really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for what my wife likes to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for games and puzzles. She also uses it for help with her knitting by making patterns. She also downloads sermons from Ligonier to listen to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife, and she wanted something better than the Lenovo she was using. I decided on the HP and she has been very happy with iit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took expensive for this type of issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, but in less than 6 months hinges began to loosen. Very common issue in this model. Hinges being loose = laptop screen comes apart. Messes with quality of screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for surfing the web

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for surfing the web and doing school work with the kids. The battery life hold a charge for days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality and Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP products are solid. This feels premium and performs great for web browsing and working with MS Office. I'll continue to use HP PCs for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase a new computer after my old one crashed. This computer is user friendly and easy to navigate. I would recommend this item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing! HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to buy a laptop HP is the way to go this laptop literally does it all from being a home laptop to a tablet you get the best of both worlds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great notebook at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New generation i5 processor, 8GB memory and SSD storage. The ideal combination of modern pieces in a reasonably light notebooks for a 15.6" screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, fast, lightweight.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my niece, she is happy with it, the SSD makes it very fast, the touch screen is precise, overall the laptop is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrea Bocelli was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new computer especially the size. Need to learn some things but for now what I am doing with it is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for work, which needed specific system requirements. I’m frugal and wanted the biggest bang for my buck. This laptop was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy has been a joy to use after my 6 year old Dell. It has everything I need with the exception of more memory - 16G will need to be managed. Only had for a few weeks so the feedback on unit is limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Laptop is very user friendly and works very go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome Laptop.It is easy to use and I love the Microsoft 365. The internet is very fast and works great.

    I would recommend this to a friend