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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touchscreen capabilities, praising its ease of use. The lightweight and portable design is also well-received, with many users highlighting its convenience for carrying around. While the laptop's performance and price point are generally well-regarded, some users express concerns about battery life and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,900 reviews
  • Rated 4 out of 5 stars

    Nice & Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, Clean, Slick, HP Really Enjoying This One! TY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer is quick and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan. The computer is quick and user friendly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    GOT A LEMON LAPTOP

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TURNED OUT TO BE NOT SO GOOD... BATTERY WAS EXPANDING AND NOT IN WARRANTY.. A LIOTTLE OVER A YEAR.. AND A LITTLE OUT OF WARRANTY... $1500 OUT THE WINDOW....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to figure it out but now love it. It is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to read screen. Good sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease and flexibility this computer has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for artists and gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP Envy, and sucks it costed me so much!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look around

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is quick, but not built for gaming or even listening to music because the speaker placement. Cannot use for video calls as the microphone has issues and sounds terrible. I wouldn’t purchase again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basis laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after my Lenovo Flex died. Was not happy with the quality of it. I think you can find better options for the same price. I Returned it to the store and got a Lenovo Yoga. Very happy that I did.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far it's been an ok computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some issues with the system now. Each time that I go to sign in I can not. I have to change my password every time I use the computer. Next I call the Geek Squad to help figuring out the problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Loud Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop had pretty good specs for the price. The fan noise was so loud though and only seemed to grow in ferocity. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay. But very heavy for 15 inch laptop. Also just seemed way to big and I’ve had a 15 inch MacBook. Went with a 2 n 1 13 inch HP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen known to separate from cover

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has functioned fine for nearly two years. This morning while opening the laptop I heard a crack sound. Screen has popped away from the cover near the left hinge. So I googled laptop screen separating. First whole page of results were about HP Envy laptops with the screen separating at the lower left hinge. Coincidence? I think not. All that I have read HP is not standing behind this obvious design/manufacture flaw and charging to repair. I don't write reviews in the first few months because seriously how much have you used a product in that time span? Most are still in love with this shiny new bobble. I also don't like to give ba reviews but in this instance after googling a generic question and it returns numerous results on this specific computer, well there is a serious issue there. Just beware that this will probably happen to you too in time if you buy this laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    3 try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return 2 and the 3rd on makes a strange running sound so may have to return this one again .... but when it works it’s a good little laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Key sensitivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some keys are too sensitive and others will hardly work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Computer, has some things that aren't very well explained with the screen and sleep time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok except speakers were blown

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers were blown. They throw off a weird clicking sound. They were blown since purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Neutral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for someone but it was not what they were looking for. So I can’t speak to how well it works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop. Very sleek and easy to use. Only reason I gave it a 3 is due to the loud venting fan.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Casual user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing speed,screen size view and told bamboo pen came with it so you could utilize screen writer, it doesn't. Will be at least an additional $60.00 for pen. Recommend spend money on " " a ipad / tablet for hand held conceive and invest in a 15/17" laptop. Doesn't meet my $1,200.00 expectations. I love my HP 17" Pavillion this one doesn't compare.

    No, I would not recommend this to a friend