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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.3 out of 5 stars with 462 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the EcoTank ET-2400 printer, especially regarding its print quality and ease of use. Many find it simple to set up and are satisfied with its overall performance. However, some customers have noted connectivity issues and that the printer can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 462 reviews
  • Rated 4 out of 5 stars

    My Epson ETAnk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it seemed easy to set up and add toner, I had to call tech support to try to set up. She was no help and was going to have someone call me back. I figured it out myself while she was trying to transfer. It is still difficult to send items to printer. I have to save documents and photos then can only print from my phone. It may take a few tries to get it to print. Not as easy as my Epson. I just click the picture or document and hit print and selected my printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Just What I Wanted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just what I needed. Having a printer and copier is ideal. The ink is long lasting. The refills are not expensive.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connection Problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's Epson or Best Buy, but the printer came without the USB cable for installation, so I did it with Wi-Fi. I've tried to do it by watching tutorials, I don't know if it's my internet but it doesn't recognize me by Wi-Fi, no matter how hard I've tried. I'm waiting for the Wi-Fi cable I bought on Amazon to arrive. If the cable doesn't work, I must return it. The first time was because of the ink problem, and now it is because of the Wi-Fi connection. It is inconvenient to carry it around, but I don't know if a technician could guide me by phone or in-person to solve this problem. It printed some documents, but now the Wi-Fi buttons are flashing.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi RommelR, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer when I needed to be able to work from home for a week or two. It is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a teacher i always see to it that im.ready for the next days.worksheets lessons and all..this is a good fit for office and school works

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson 2400

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, ink last forever, makes amazing color prints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms. Jennifer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy because i always get good service and good warranty. The product is excellent and thank you very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go for the screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is fine. Seems to be good with ink use. I made the mistake thinking their was a screen on this one, but it was just a sticker. If i did it again, i would spend the extra money for the screen just to make wifi management easier. I still use a laser printer for black and white prints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having to keep ordering ink cartridges and it was very user friendly to install and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far this is the best printer that I bought in a while its economical. Easy to use, easy to maintain and it’s very practical for my every day needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer for the cost. Eco Tank ink is a nice feature if you print a reasonable amount of documents.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    no 5G connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not connect to 5G. Quality of material the machine is made out of is not as good as earlier models

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi SharonC, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-2400 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product, I recommend it very well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. Have no complaints about the quality. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson printer. High quality color and resolution in a printer. Using the ink bottles will save us on ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer.. good colors works like.a champ. Torally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color printer is all I can say! I’ve used the printer to scan and copy. Works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    epson eco tank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far, easy to set up and operate! looking forward to not having to buy ink every couple months

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Epson 2400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase was defective. Best Buy gave me a replacement and it works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and connect to my computer. I've had zero problems with using it.

    I would recommend this to a friend