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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.3 out of 5 stars with 462 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers have good things to say about the EcoTank ET-2400 printer, especially regarding its print quality and ease of use. Many find it simple to set up and are satisfied with its overall performance. However, some customers have noted connectivity issues and that the printer can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 462 reviews
  • Rated 5 out of 5 stars

    Great printer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Love that you can see the ink levels and it is extremely easy to refill. Printing is fine for home use; but probably not commercial quality pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compatibility Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to set up computer WIFI have to plug into USB because WIFI off computer will not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product... ...............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but I had a hard time setting it up, other than that it’s a pretty good printer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer. However the only downfall is being able to print doublesided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Love the ink tanks instead of cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall. A little pricey.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer! For the price it really should have more features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for sublimation printing and so far so good. Some bleeding on the side of the paper but randomly. Not sure if it’s the printer or ink. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a document feeder for my legal documents that needed to be scanned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t transfer to mug like it was supposed to wasn’t really able to print regular high quality print. Very disappointing

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi JenniferpB, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. only bad thing is the time it takes to print in color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer looks good and is easy to move around but printing and scanning speed is really slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very practical, especially very functional, I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson 2400 Eco-tank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Lives up to specs regarding number of copies with ink wells. Would recommend it without qualification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was for my daughter. She absolutely loves!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer only thing I don’t like is when the ink gets jammed I don’t know how to fix it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install is difficult even with an hour on the phone with tech support

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Lora, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a sublimation printer! Its bt far worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, ink does dry in the machine sometimes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Apple Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this printer if you have a Mac or an IPhone. AirPrint does not support it. I regret the purchase. Y you otal pain to install and use. Hate it.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Trevbry, we are sorry to hear that you are experiencing issues with your printer. Your ET-2400 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team. Epson