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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $189.99

Customer reviews

Rating 4.3 out of 5 stars with 453 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the EcoTank ET-2400 printer, especially regarding its print quality and ease of use. Many find it simple to set up and are satisfied with its overall performance. However, some customers have noted connectivity issues and that the printer can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 453 reviews
  • Rated 4 out of 5 stars

    Was a gift.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem happy about the printer. It was a gift, i haven't used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. No problems at all. The ink setup works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer. If it ever goes out I will be getting me another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The little printer that could!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer for 189. Great eco tank features that saves money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mother. I actually can’t wait to use it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should you are able to print from your phone without being at home this thing is great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial print test worked perfectly but after that it would jam on every print attempt. Had to get the slightly more expensive version(only $20) with the integrated screen and so far it has been a 5 star printer. Mine could have just been a fluke, dont let a single review determine your decision.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi RW69, we are sorry to hear that you are having issues with your Epson ET-2400 printer. Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#faq-8796127504460 If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Jacob – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Effecient. Fair enough for ink-saving printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and cost-saving printer. Though the picture printout is not that great but fair enough for other documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snake lady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print could be darker, otherwise very good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So unsatisfied with this printer. Can’t print manually so it ONLY works with app.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello GriceldaC, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2400 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Long lasting

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Economical,affordable in cost ,long lasting ink supply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm fond of the texture AND vividness my printer offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vibrant Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the fast printing for all projects.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer did not met my expectations,, Printer build is cheaply made and also the performance. Printing speed is really slow. Wish i can returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift, he loves it. I have a similar model and absolutely am thrilled to have it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT apple airplay compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to set up, couldn’t get it to connect wirelessly. Then I plugged it into my desktop (had to buy a cable). That worked. But I only can print wirelessly from iphone with the Epson app (not just by using “print”). I researched & found the 2400 isn’t airplay compatible. I’m gonna return it & prob get the 2800, which is compatible. Surprised that none of the other reviews mentioned this.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello EyeWorkFromHome, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good printer, nice quality. Only fault i find is that for the price it should have at least a small lcd screen to make it easier to navigate features. Otherwise you will really like this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive paperweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I was able to print almost 30 pages before the paper feed only goes half way then , you know what all breaks loose and paper feed ink lights flashing rythmicaly. The good news is my ink is almost full.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi RonaldD, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    Disappointed customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had this printer a month and all the lights started blinking saying paper jam. But here’s the thing there was no paper jam. I used the ink in the box and kept it full as well. So the lights never stopped blinking and it didn’t want to print anymore and I could not get it back to working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    pattiT@1951

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, liked the ink tanks so far, was always running out of ink with oulf printer

    I would recommend this to a friend