Customer Ratings & Reviews
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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/cf74ddb8-bf34-4aee-be55-646a62d0ed34.jpg)
- Model:
- C11CJ67201
- SKU:
- 6525631
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the EcoTank ET-2400 printer, especially regarding its print quality and ease of use. Many find it simple to set up and are satisfied with its overall performance. However, some customers have noted connectivity issues and that the printer can be a bit noisy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Buy this now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great savings oncink snd so easy to operate. It prints clear with vivid pictures and uses lttle ink. I dont like that you cant set it up for printing black ink only.
I would recommend this to a friend Shelia S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my product I bought, my first time to realize that y’all sold this type.
I would recommend this to a friendDont buy it!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it. I've been using it for a year, and I haven't really used it much. Just two days ago, I printed an important document, and it printed incorrectly, as if it were out of ink, even though the cartridges are about halfway full. Then the ink lights came on, and it stopped working. I've searched for help online, but nothing has worked. So I think it's a waste because I didn't buy an extra warranty.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Pixel3a, we are sorry to hear that you are experiencing issues with your printer. Your ET-2400 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
Epson AIO Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kass Goodnick in the Rockaway NJ store, suggested I look at this AIO rather than a typical ink cartridge printer. A great suggestion and I am very happy with this machine. Kass has always provided me with great advise no matter what the question I have or the products I may be looking for. I already have purchased 2 laptops based upon his suggestions. Definitely as very knowledgeable and dedicated employee who knows the definition of customer service! Good job Kass!!!!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Bought this to convert to a sublimation printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was easy to set up right out of the box. It works well for what we wanted to do with it.
I would recommend this to a friend Better than ink cartridges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats having to buy cartridges because of drying out all the time
I would recommend this to a friend- Pros mentioned:Print quality
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this printer 2 days after purchasing it - the functionality and ease of use just wasn't up what I wanted. Details below Pros: - Good price - Supertanks for ink is a great idea, and easy to setup - Print quality looked good Cons: - Bluetooth connections to android phone and iMac laptop were very difficult, and even when finished functionality was less than expected. - Duplex printing was only possible by manually re-inserting each page - Print speed was slower than advertised - Lack of display window made setup and use harder
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Lola, we appreciate your feedback on the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
rinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great machine great service, love the concept. thanks
I would recommend this to a friendEco printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like and returned and bought another one because I didn't need that kind of printer
I would recommend this to a friendToo much setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't a plug and play. Too much wasted time trying to set it up, only to be told you then have to download an app to connect it which didn't even work.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi NoGood, we are sorry to hear you are having issues with your Epson printer. Your Et-2400 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Its Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not very simple to install the drivers in my computers. It works ok.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Messed up on me twice wouldn’t recommend. I would get another version.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi JoyW, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.
Don't Waste your money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money! Quality is poor, ink doesn't seem to be sealed so it dries out quickly if you don't use it every day. I highly recommend spending an extra $50 and buying a Brother All-in-One. This is NOT worth the hassle and the time trying to constantly unjam paper, deal with customer service or ink replacement.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kristi, we’re sorry to hear you’re having issues with your Epson ET-2400. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Joseph – The Epson Team.
Glitches and not-so-great support from Epson
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product would have been great but I got a "paper jam" error code, the machine was not jammed and I had Geek Squad come to check it - they could not find any issues, tried updating the firmware, etc. and told me I had to call Epson. Epson told me it didn't matter that Geed Squad had serviced the unit and had to do all the trouble shooting all over, buy a cord that would attach to my Mac, and the whole process dragged and included several phone calls with Epson. Honestly, it has made me not want to purchase from Epson again. As of writing this, I am waiting for the replacement unit to arrive. Fingers crossed I don't have the same glitch.
No, I would not recommend this to a friend- Cons mentioned:Paper jam
No thanks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it 5 times if that many- paper jammed I can’t open the compartments to retrieve the paper despite several YouTube videos and following the EPSON troubleshooting protocol.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ChelseyB, we are sorry to hear that you are having issues with your Epson EcoTank ET-2400 printer. Please visit https://epson.com/faq/SPT_C11CJ67201~faq-00005f1-et2400
for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Alissa A. – The Epson Team.
- Pros mentioned:Ease of use
Epson - EcoTank ET-2400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, no cartridges to take up space. Easy to fill the tanks and better use of ink storage.
I would recommend this to a friend - Cons mentioned:Connectivity
Waste of money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst printer / scanner i have ever had. It never connected to the Internet/cell phone or computer
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Isabel Martinez, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your ET-2400 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
- Pros mentioned:Price
Nice printer for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a great price over thanksgiving. Hoping to use it for sublimation.
I would recommend this to a friend Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer after some research, after reading reviews I went for it with the idea that it was going to be a reliable printer, but as soon as the ink needed his first replacement, the printer stopped working. It was a big disappointment and definitely not worth the money.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi JesusJ, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Cons mentioned:Connectivity
Not the best printer but not the worst!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this there were no reviews. Honestly I wish there were because I wish I would have spent more for the next model. Connectivity is the problem. Color quality is also not the best. But it will do the job for now. I do like the eco tank!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Laptop, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questionss. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team