Customer Ratings & Reviews
- Model:
- C11CJ67201
- |
- SKU:
- 6525631
Customer reviews
Rating 4.3 out of 5 stars with 466 reviews
(466 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the EcoTank ET-2400 for its print quality and ease of use. Many find the overall performance satisfactory and appreciate the straightforward setup process. However, some customers have expressed concerns about connectivity issues, with the printer not connecting to 5G networks, while others have noted the printer's noise level. Additionally, a few users have experienced paper jams.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 1 out of 5 stars
Defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The initial print test worked perfectly but after that it would jam on every print attempt. Had to get the slightly more expensive version(only $20) with the integrated screen and so far it has been a 5 star printer. Mine could have just been a fluke, dont let a single review determine your decision.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi RW69, we are sorry to hear that you are having issues with your Epson ET-2400 printer. Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#faq-8796127504460 If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Jacob – The Epson Team.
Rated 5 out of 5 stars
Snake lady
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Print could be darker, otherwise very good product.
I would recommend this to a friendRated 5 out of 5 stars
Long lasting
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Economical,affordable in cost ,long lasting ink supply.
I would recommend this to a friendRated 5 out of 5 stars
Nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm fond of the texture AND vividness my printer offers
I would recommend this to a friendRated 5 out of 5 stars
Vibrant Color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and the fast printing for all projects.
I would recommend this to a friendRated 3 out of 5 stars
Will not recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer did not met my expectations,, Printer build is cheaply made and also the performance. Printing speed is really slow. Wish i can returned.
No, I would not recommend this to a friendRated 5 out of 5 stars
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift, he loves it. I have a similar model and absolutely am thrilled to have it.
I would recommend this to a friendRated 2 out of 5 stars
NOT apple airplay compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while to set up, couldn’t get it to connect wirelessly. Then I plugged it into my desktop (had to buy a cable). That worked. But I only can print wirelessly from iphone with the Epson app (not just by using “print”). I researched & found the 2400 isn’t airplay compatible. I’m gonna return it & prob get the 2800, which is compatible. Surprised that none of the other reviews mentioned this.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello EyeWorkFromHome, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
- Pros mentioned:Print quality
Rated 4 out of 5 stars
Nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good printer, nice quality. Only fault i find is that for the price it should have at least a small lcd screen to make it easier to navigate features. Otherwise you will really like this
I would recommend this to a friend Rated 5 out of 5 stars
pattiT@1951
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, liked the ink tanks so far, was always running out of ink with oulf printer
I would recommend this to a friend- Cons mentioned:Paper jam
Rated 1 out of 5 stars
Disappointed customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had this printer a month and all the lights started blinking saying paper jam. But here’s the thing there was no paper jam. I used the ink in the box and kept it full as well. So the lights never stopped blinking and it didn’t want to print anymore and I could not get it back to working.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Buy this now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great savings oncink snd so easy to operate. It prints clear with vivid pictures and uses lttle ink. I dont like that you cant set it up for printing black ink only.
I would recommend this to a friend Rated 5 out of 5 stars
Shelia S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my product I bought, my first time to realize that y’all sold this type.
I would recommend this to a friendRated 5 out of 5 stars
Epson AIO Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kass Goodnick in the Rockaway NJ store, suggested I look at this AIO rather than a typical ink cartridge printer. A great suggestion and I am very happy with this machine. Kass has always provided me with great advise no matter what the question I have or the products I may be looking for. I already have purchased 2 laptops based upon his suggestions. Definitely as very knowledgeable and dedicated employee who knows the definition of customer service! Good job Kass!!!!!!
I would recommend this to a friendRated 1 out of 5 stars
Expensive paperweight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I was able to print almost 30 pages before the paper feed only goes half way then , you know what all breaks loose and paper feed ink lights flashing rythmicaly. The good news is my ink is almost full.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi RonaldD, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Bought this to convert to a sublimation printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was easy to set up right out of the box. It works well for what we wanted to do with it.
I would recommend this to a friend Rated 5 out of 5 stars
Better than ink cartridges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats having to buy cartridges because of drying out all the time
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So unsatisfied with this printer. Can’t print manually so it ONLY works with app.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello GriceldaC, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2400 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
- Pros mentioned:Print quality
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this printer 2 days after purchasing it - the functionality and ease of use just wasn't up what I wanted. Details below Pros: - Good price - Supertanks for ink is a great idea, and easy to setup - Print quality looked good Cons: - Bluetooth connections to android phone and iMac laptop were very difficult, and even when finished functionality was less than expected. - Duplex printing was only possible by manually re-inserting each page - Print speed was slower than advertised - Lack of display window made setup and use harder
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Lola, we appreciate your feedback on the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Rated 1 out of 5 stars
Dont buy it!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it. I've been using it for a year, and I haven't really used it much. Just two days ago, I printed an important document, and it printed incorrectly, as if it were out of ink, even though the cartridges are about halfway full. Then the ink lights came on, and it stopped working. I've searched for help online, but nothing has worked. So I think it's a waste because I didn't buy an extra warranty.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Pixel3a, we are sorry to hear that you are experiencing issues with your printer. Your ET-2400 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.

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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/cf74ddb8-bf34-4aee-be55-646a62d0ed34.jpg;maxHeight=54;maxWidth=54;format=webp)



















