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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $189.99

Customer reviews

Rating 4.3 out of 5 stars with 453 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the EcoTank ET-2400 printer, especially regarding its print quality and ease of use. Many find it simple to set up and are satisfied with its overall performance. However, some customers have noted connectivity issues and that the printer can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 453 reviews
  • Rated 5 out of 5 stars

    best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone that prints a lot of documents this is the printer for you where you dont have to worry about ink for a long time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2400

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for printing, but no airprint will upgrade soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get an HP better for Mac users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must use a cell to use it. Not compatible with a lot of the old Mac’s or very New Macs. Customer service took 4 days to get back to me. Had to buy extra cables to TRY to Make it work. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defect?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for 2 weeks, then all down hill after that. It wouldn't print labels, it would go offline for no reason. Guessing i just got a bad one / defect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifndiddnixdjidejkddknxkdndidndndkdndkdidkdkdndndodndkfkfnfkdkfjfkfnfknfkfkfkfnfkfkfnfkfkrkfkfkf

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brand new scanner copy black 2" stripe on doc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner prints 2 inch black stripe in middle of page straight out of the new box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Love the ink tanks instead of having to buy cartridges!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke out of the box and I have not been able to return it yet. Hoping Best Buy is reasonable about the return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lack of a built in screen makes this thing very difficult to use. The app doesn’t make it easier. Works once then you have to mess with it for 20 minutes the next time. Junk.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello WilliamL, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent copies and love that I don’t have to buy catridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Printer, Fast Delivery, Good Gift for Christmas!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blurry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not print good, it always take time at the end of the paper and finish all blurry

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to print with the app. I’ll go back to using my HP.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Ash, Sorry you are having issues setting up your ET-2400. You can find product information, including FAQs and the product's User’s Guide at www.epson.com/support/et2400 .The Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Have a great day. Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    EPSON ET-2400

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST PRINTER I HAVE EVER BOUGHT. 3 DAYS TO HOOK UP AND HORRIBLE COLOR. FOREIGN SERVICE CAN'T UNDERSTAND.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eco tank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this product. It was the wrong product printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after 3 months. So upset i needed for my school and it's stopped, printing blank papers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry, Epson, this one wasn't any good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 6 months. Probably just a lemon, but expensive experiment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    best printer ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second ET 2400 that I have purchased , the first one has been about two and half years , still running perfect and still have half the extra ink I purchased , very simple and easy to use , best printer ever , including the ten thousand dollar printers at work . ( btw , its a gift this time )

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Epson Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well, but is quite noisy. I like that it uses ink instead of cartridges and also that the paper is back-loading.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good primting and easy to useon cell phones and has internet

    I would recommend this to a friend