Customer Ratings & Reviews
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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/cf74ddb8-bf34-4aee-be55-646a62d0ed34.jpg)
- Model:
- C11CJ67201
- SKU:
- 6525631
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the EcoTank ET-2400 for its print quality and ease of use. Many find the overall performance satisfactory and appreciate the straightforward setup process. However, some customers have expressed concerns about connectivity issues, with the printer not connecting to 5G networks, while others have noted the printer's noise level. Additionally, a few users have experienced paper jams.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Nice printer for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a great price over thanksgiving. Hoping to use it for sublimation.
I would recommend this to a friend - Cons mentioned:Connectivity
Not the best printer but not the worst!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought this there were no reviews. Honestly I wish there were because I wish I would have spent more for the next model. Connectivity is the problem. Color quality is also not the best. But it will do the job for now. I do like the eco tank!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Laptop, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questionss. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
- Pros mentioned:Setup
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great start to sublimation print awsome no problems great set up
I would recommend this to a friend - Cons mentioned:Connectivity
Not easy to print from mobile devices.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was not what I expected. We use the ET4800 at work and it is great. This printer is cheaper but for some reason mobile devices can not directly find it to print without going through the app. Will be replacing with the ET4800
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello KennethP, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Epson printer scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I do like epson products and never had problems in the past unfortunately i bought not 1 but 2 of these and both had internal issues could not even get them up and running. So I had to send them both back. Very frustrating
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AmyC, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer after some research, after reading reviews I went for it with the idea that it was going to be a reliable printer, but as soon as the ink needed his first replacement, the printer stopped working. It was a big disappointment and definitely not worth the money.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi JesusJ, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Pros mentioned:Print quality
Love my Epson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very pleased, I like it very much. My other printer I was always having to buy ink, This one will be so much better not having to buy ink.
I would recommend this to a friend - Cons mentioned:Connectivity
Bad printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t use this printer, I follow the instructions, but it can’t link with my cellphone and laptop, I don’t know the reason! I hope you can help me!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello HaixiaoXu, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
- Pros mentioned:Overall performance
Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. I have two. One in my classroom one at home.
I would recommend this to a friend - Pros mentioned:Print quality
Epson EcoTank ET-2400 Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this printer. Easy to refill and prints nicely.
I would recommend this to a friend You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read some review about this printers and they seem convinzing and decided to give it a try. Butorinter is slow and orinting quality is not as discribed.
No, I would not recommend this to a friendnot worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.printer has failed with less than 100 pages printed. best buy refuses to help unless I pay them 99.99. this will be the last item I get from best (worst) buy. avoid this printer and avoid bestbuy.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi WLR275, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Cons mentioned:Connectivity
Doesn't last long.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 6 months. Connection issues.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Rod S, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Cons mentioned:Connectivity
No too smart
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good no have at lot function available for everyone you need to use only web or app
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Cheap printer. Horrible to setup. Poor quality. Doesn’t stay connected to WiFi. 0/10
No, I would not recommend this to a friend - Pros mentioned:Print quality
Wouldn't recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime we print we have to reinstall. Print quality good
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello KevinH, we apologize for the disappointing experience you’re having with your Epson ET-2400. Based on your description, it sounds as if you may have installed the driver multiple times. Your ET-2400 product includes free lifetime technical support and our Epson Support Team would be happy to assist you. Please call (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
- Cons mentioned:Connectivity
Horrible printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HATE this printer! It’s hard to set up, it prints EXTREMELY slow, and it doesn’t connect to WiFi easily. I have to use the Epson app to print!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we appreciate your feedback on the Epson EcoTank ET-2400. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team
No Good Epson
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst printer i ever purchased. It didn't print brand new out the box. I've decided to purchase an HP printer instead.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kelz, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.
Unhelped...still
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried several times to resolve "print/fit to paper" No luck. The printer is stuck in printing my document on half of the page no matter what setting preferences I request. Talking to the tech help at epson was not at all helpful, largely because the tech help is farmed out to people who are competent in their knowledge but not able to articulate this help, nor comprehend the details of my tech troubles. I will not be recommending this product to my friends.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Andrew, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Would not buy this printer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned a printer and purchased the ET-2400. First of all because I have a Mac computer I literally had to call support 6 times before I got to a technician that could help set up the printer. Printing is so convoluted in that I can't print with my Wifi. So, anything I want to print from the internet or email etc., I have to download. Or I have to call my internet company and get a new router!. I will I knew all of this before my purchase.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello KafuiD, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team