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Customer Ratings & Reviews

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Comp. Value: $239.99

Customer reviews

Rating 4.5 out of 5 stars with 5280 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the EcoTank ET-2800 for its decent print quality and ease of use. Many appreciate its overall performance, easy setup, and perfect size. However, some customers have expressed concerns about the paper tray, limited connectivity, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 5,280 reviews
  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this printer at all. We bought this printer bc of the ink lasting awhile but the printer is super cheap and the display is so small it is hard to read and doesn’t print some of the time when it is connected. I have a printer that is 5 + years old that is easier to use and has a better display

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this printer was the best until after a week or two the ink nozzles dried up, had to pay Best buy geeks to come out and fix, about two weeks later it did it again, returned to store for my Brother printer

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Rah155, we're sorry to hear you were not satisfied with your Epson ET-2800 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month no longer prints correctly. Colors are full and it hardly shows on the paper and streaks. Very disappointed, worked great the few weeks it did work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does not work with my chromebook lenova computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too happy with Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set/up instructions are horrible, Booklet enclosed not totally helpful. No one to talk to on the phone. Not sure how to connect to Wi-Fi. Can copy but Hope to be able to fully use soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good printer. Kinda slow printing full pictures. Sometimes have issues connecting

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    scam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for a year and they wont fix a hardware issue thats is there issue, scam

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Money saving Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using this printer. For the money it does a pretty good job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the paper jams easily, and the overall quality of the printer is minimal

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow print, took 15 min to print 6 pgs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works fine when it is hardwired. However, due to my office setup I had to move the printer across the room and set up wireless printing. It now takes several minutes to print a small document and it getting to the point where it is very annoying and frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printing Error....always

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase for a printer. I purchased this in May of this year and have used it a handful of times and now it will no longer print after the simpliest jobs creating a printing error.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, works well, now hopefully i will save on ink like it says. Easy setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointing!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these printers- one for my office and one for home. Both are not functioning due to the exact same issue. The printer is not advancing the paper. Within a week - both ended up jammed with ink soaking from the refillable cartridges into the jammed paper. What a mess. Best Buy won’t take the printers at the store - they want the customer to set aside a 12 hour block from 7:00AM to 7:00 PM to wait for a call to meet the repair guy. Don’t bother with the tech coverage - and buy a different brand!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eco is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having trouble connecting to the internet. Ink is ok. Expectations are high and used a quarter of ink in two days.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello moorsecurity, we're sorry to hear about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your EcoTank printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Needs to be done used Daily or clogs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed several of this exact printer. This one proved to be quite difficult

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Epson printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Bought it in January 2025, it’s September 2025 and I have use the printer 4 times total. 3 times paper got jammed in it and the last time I could not get it out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not connected directly to the net so having trouble connecting to wife's phone via WiFi

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Crap Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer ever. I’ve had it not even 6 mos and have had issues for 5 mos. If I could give negative stars I would. Other reviews saying you have to run the head cleaner with most every print is accurate. Every shipping label it has to run through the cleaner or the bar code is messed up. I have printed 1600 pages and this printer should last a min of 10,000 and it says the waste ink pad needs to be replaced, and it will not print. Warranty, I have to send at my expense and wait ‘weeks’ with no printer to use. Total crap. Huge regret!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and great quality. Really like that you can see the ink tanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence printer easy to set up and add ink. Great step by step instructions

    I would recommend this to a friend