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Comp. Value: $239.99

Customer reviews

Rating 4.5 out of 5 stars with 5280 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the EcoTank ET-2800 for its decent print quality and ease of use. Many appreciate its overall performance, easy setup, and perfect size. However, some customers have expressed concerns about the paper tray, limited connectivity, and noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 5,280 reviews
  • Rated 1 out of 5 stars

    ink pad needs replacing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but in just over 2 years and minimal use needs something called "ink pad replacement" needs to be serviced by a professional and is conveniently out of warranty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a high performing printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer cannot do a lot. Not great for a home office. Good for my 79 year old Mom.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a fan of this model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top did not open or close very well . Usually got stuck ( where you would look inside to remove a paper jam.) The screen is small and hard to read and manure. It took a long time to set up. It would copy from my phone and my computer but to make a copy on the machine, it had a large black line thru the copies. I did like the idea of the ink tanks vs the cartridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not scan to a memory device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have slot for USB storage device to scan to. Terrible shortfall in device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some pages have lines printed over other lines or have a white streak through a line. Control panel awkward and unstable.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello DeeDee, we're sorry to hear about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    Not compatible with MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it doesn’t connect directly with my MacBook Pro. But it does connect with my iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im upset that a printer this expensive cannot scan multiple pages. My 60dollar printer was better than this. Now I have to drive to a store and pay for them to scan for me or buy a new scanner!! What the heck I feel totally ripped off.It does not print that well either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your hard earned money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have done my homework on this one you can't print anything bigger than 8 by 11 on this plastic and cheap you get what you pay for wanted to upgrade and unfortunately I can't return now I'm stuck with this and I only used it twice and realized you can't use larger paper in it! Not happy!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    2nd unit, 2nd failure

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd unit. First worked for about a year then print heads started clogging. Luckily i had the geeksquad protection so i replaced it. 2nd unit has 1/2 of the printheads failing from the first power up.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Frank, we’re sorry to hear you’re having issues with your Epson ET-2800. Your product includes a 1 -year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Alissa A. – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t n use it a lot but the ink seemed to have dried up and it keeps saying ink is low.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    n/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer would not connect to the computer no matter what was done.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy. Point. Blank. Period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate this printer. I wish I never bought it. It's way too expensive for what it offers. I didn't realize how fast it burns through ink until it was past the return date. It clams to be more environmental but it can't even print double sided and since it burns through ink super fast I'm having to buy in more often. This is truly a green washed printer. Don't get me started on how difficult it is to configure. The app is atrocious

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Chrys, we're sorry to hear about your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Printer came broken and Best Buy won’t do a return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printers scanner function came broken but didn’t find out until I was a couple days out of the 15 day return window. Ridiculous that’s it’s only 15 days. Was turned away and told to contact the manufacture. Won’t be coming back to Best Buy when there are so many options for consumers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Single sided printing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing quality adequate but it is single sided printed. Defies the purpose of eco printing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Idea-- Poor product delivery.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea but has a 1" yes, I said it one inch wide view screen for you to enter your connection information. It is insane. and you have to download drivers for your laptop if you don't have a CD drive!!! hello who has one anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it one time, and I can’t get it to print at all. I’ve tried and it just keeps printing blank pages. The support link for how to clean the nozzles is no good either. Additionally, the black ink is already 1/4 gone after printing 8 pages of coloring sheets. So frustrated!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t suggest buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy but as soon as I started to use the machine it gave a E-02 error. This error means loose wires to scanner - given it just came out of the box I started looking up information. Apparently, this is a normal thing for epson. I returned the printer and will find another option.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi, we're sorry about your trouble with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, you can reach our support team by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly had scanner issue, which it will not perform any other functions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price! Can print from your phone app anywhere you want. Received lots of ink that should last for quite some time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard to get the printer to connect to wify. Wished i could send it back but in order to try and set it up you first have to load the ink into the printer.

    No, I would not recommend this to a friend