Customer Ratings & Reviews

constantly malfunctions,have had to re set up twice in 3 weeks. Keeps telling me serial # is wrong and can't register product eventhough I get messages with that same serial # have had several eco tank printers from Best Buy.Lots of problems

Set/up instructions are horrible, Booklet enclosed not totally helpful. No one to talk to on the phone. Not sure how to connect to Wi-Fi. Can copy but Hope to be able to fully use soon.

Printer works great. The ink seems to go faster than I was expecting.

The printhead stopped working a little over a year after purchase. We used it about once a week, and the issue happened right after moving the printer from one room to another—no major damage or anything unusual. Very disappointing! Please be aware that Epson does not sell replacement printheads for this model, and repairing it costs nearly as much as buying a new printer. I’m switching to Canon or HP after this experience. Unfortunate and frustrating.

works great! Had a difficult time at 1st coming up wireless on phone but got it figured out

Like printer but didn't realize it doesnt print double sided.

This thing has such great reviews. I’m really disappointed It’s overrated for sure. The print quality isn’t that great. The inkwells with bottles is really nice though. Networking with this thing is a nightmare. It’s never available. I have to go into the app and mess around with it for it to become available. We AirPrint everything because that’s what we did on our old HP and canon. AirPrinting is miserable with this too. My daughters almost end up in tears every time they have to print school stuff. So I’m looking to find a new one. Won’t be Epson. I know that.

Overall a good printer. Kinda slow printing full pictures. Sometimes have issues connecting

Fast delivery easy to set up and use. I’m tech phobic but easily set it up by myself.

I am having trouble connecting to the internet. Ink is ok. Expectations are high and used a quarter of ink in two days.

Good printer, works well, now hopefully i will save on ink like it says. Easy setup.

After having a $60 canon printer for almost 12 years it finally gave out. I figured it was time to upgrade to a cartridge free printer and bought the eco tank with high hopes. Turn out it does not do double sided printing! For a $200+ printer I expected at least that much. The amount of paper it feeds is so little that I have to constantly refill it, and I’ve had a couple of paper jams as well. Lastly, the WiFi connection tends to drop and I have to reconnect it every so often. I would not recommend it and will be looking into other options.

The printer does not work with my chromebook lenova computer

I bought this printer in April 2022, I have probably printed once a month a couple of pages here and there since I received it. It has now non-working, due to a nonexistent paper jam.

Great product! Very quiet, excellent printing. Love not having to buy cartridges.

I have installed several of this exact printer. This one proved to be quite difficult

I use my ET-2800 maybe once every few weeks and I'm forced to clean the print heads every time I need to print. It's simply become part of my printing routine. I hate this printer.

Works great so far. Needed to replace my HP printer. It’s a great size for me.

We upgraded our printer to the newer model and so far it’s been working great

epson has lost all quality control, i bought two printers over two months an d i haad problrms with llmy lst printer et 2800 takes 20 min to grt to the ccopy selecction and then i will be luchy if it makes the copy and you lie about saving in k,ihave printed three pagrs and 20 %of the black ink was uswed will probably have to take this one bavk also