Customer Ratings & Reviews

Worst printer ever. I’ve had it not even 6 mos and have had issues for 5 mos. If I could give negative stars I would. Other reviews saying you have to run the head cleaner with most every print is accurate. Every shipping label it has to run through the cleaner or the bar code is messed up. I have printed 1600 pages and this printer should last a min of 10,000 and it says the waste ink pad needs to be replaced, and it will not print. Warranty, I have to send at my expense and wait ‘weeks’ with no printer to use. Total crap. Huge regret!!

Excellence printer easy to set up and add ink. Great step by step instructions

I thought this printer was the best until after a week or two the ink nozzles dried up, had to pay Best buy geeks to come out and fix, about two weeks later it did it again, returned to store for my Brother printer

Great product for the price and works very well i would recommend it to anyone

This printer works fine when it is hardwired. However, due to my office setup I had to move the printer across the room and set up wireless printing. It now takes several minutes to print a small document and it getting to the point where it is very annoying and frustrating.

Easy set-up, plenty of ink. Superb printing! Very happy with this purchase!

not connected directly to the net so having trouble connecting to wife's phone via WiFi

Set up was not easy. when asked to enter wifi code the screen is too small to utilize,

This printer is great! I have not had an issue with this printer to date.

I purchased 2 of these printers- one for my office and one for home. Both are not functioning due to the exact same issue. The printer is not advancing the paper. Within a week - both ended up jammed with ink soaking from the refillable cartridges into the jammed paper. What a mess. Best Buy won’t take the printers at the store - they want the customer to set aside a 12 hour block from 7:00AM to 7:00 PM to wait for a call to meet the repair guy. Don’t bother with the tech coverage - and buy a different brand!!!!

very good wireless printer saved me room in my bedromm and color is great!

Worst purchase for a printer. I purchased this in May of this year and have used it a handful of times and now it will no longer print after the simpliest jobs creating a printing error.

Great printer, would definitely recommend! Prints fast and great Quality

Have old computer a had trouble setting up. Keep trying to register but says serial number not correct. Works great!

I just wanted to plug it in and print but that's not the case. after about 2 hours I was finally able to print something but only after I had to go back to your store and buy a physical cable because the wireless connection was erroring out. What a piece of crap that I blew almost $200 dollars on. It is a complete disappointment and you shouldn't be selling it or drastically drop the price,

It was easy to set up and working good so far. I haven't seen any issues so far.

No more cartridges to buy! No more HP printers for me. Fast printing!

Decent printer but not worth the aggravation when try to connect smartphone or laptop to print.

This printer has worked great for me through college! Easy to utilize!

If I could give this printer a zero stars I would. Biggest piece of junk ever. It took 4 hours to install software on the Mac…because there were issues with the factory install and the directions included with the printer did not include multiple steps. I’ve never seen anything like this. Next issue. Print quality was not great. My 5 year old HP is at least 2x better at print quality. Print time: I printed 2 graphics. First was a small logo type graphic, took almost 2 minutes to print!!! Next print was a line drawing of wild flowers, some color and covered maybe 20% of the 8.5X11 page. It took FIVE MINUTES to print. In closing, I’m assuming this printer was defective. But the multiple issues plus the missing instructions on the included paperwork lead me to conclude I will not buy another Epson printer.