Customer Ratings & Reviews

It does not have the 'print both sides of paper' option

Not so great keeps getting error messages after only a few months of having it

Scanner died after less than a year. I bought this end of November 2021 and by end of July 2022 the scanner is no longer working. I use the scanner maybe once a month or so and the light bulb and maybe more is malfunctioning. The printer portion is fine, no issues there.

Replaced a HP Photosmart printer. Never really printed photos so went with the Epson for the refillable ink. Display is quite small and a pain to set up wifi password. Printing is a average quality, but jams.

I've had this printer for about a week. Purchased to print photos for birthday party. Not impressed. The photo quality is not great. Lines through the images, colors seemed very off. Just not a very crisp/sharp photo print. If you're looking for a good photo printer, pass on this one.

It doesn't connect with the cell phone. I have to exchange two times and nenhuma two times that I have to change

I like the refillable ink feature, but the images produced by my five year old canon printer that was 1/3 of the price are so much better. If I did not miss the return window this would be coming back to the store

Best Buy sales person misled me. telling me that this model EPSON HAD A BETTER QUALITY PRINTING THAN THE CANON. & they were out of the inks that I needed as the ones included with the printer were minimal. WRONG THIS PRINTER IS THE WORST PRINTER I HAVE EVER USED. I'd be very happy to return it for a full refund / plus the refills & receive credits. I had to buy the extra refills from Staples. Totally Disappointed. I have Never had such a bad service / advice from a Salesperson. this guy was in a rush for whatever reason.

Unreliable. Does not work most times or has very long wait times to print. Consistent connectivity issues. Not able to use this for my business as I cannot be sure when it will actually work as expected.

Its ok printer, Connection issues and takes long to print

After 1 month no longer prints correctly. Colors are full and it hardly shows on the paper and streaks. Very disappointed, worked great the few weeks it did work.

I made a big mistake buying this printer. The great reviews convinced me that this was the printer I needed for my small business. I needed something that printed clear, vibrant pictures. This printer will not do that. I get dull prints with white vertical lines. I've tried every remedy possible: clean the print head, do a print alignment, uninstall and reinstall, etc. I've also reached out to Epson directly but there were of no help. I wish I could return this but I'm outside my return period so I'm basically stuck with it. Do yourself a favor and buy a Canon or HP. Skip this one.

I can't express how much I dislike this thing. I have had a couple printers in the past and all one had to do was plug them in and they printed and scanned. It was positively miraculous compared to this useless, unnecessarily complicated mess.

Don’t waste your money. Bought it in January 2025, it’s September 2025 and I have use the printer 4 times total. 3 times paper got jammed in it and the last time I could not get it out.

I thought this had double sided printing but it doesnt. very disappointing.

I hate this printer. I switched from HP because I am not a fan of the automatic ink shipment feature and the unavailability of replacement ink in a brick and mortar store. Well, I regret my decision to switch to Epson. Check the paper loading feature, it is difficult to load paper and maybe you can print 3-4 pages before it misfeeds. I miss my all in one and will toss this when I find a good deal. My only mistake was not returning it when I could because I believed I must be too vapid to use this one. Nope, not vapid. My geek brother in law had a good laugh over this crap purchase.

The price was reasonable, however, had trouble downloading the software.

Worst printer EVER. If you do not use it every day you have to go through the maintenance to clean alllllll of the printer heads. So basically you waste 2 hours and several sheets of paper if it sits for more than a day or two. My HP smart tank is SOOOOO much better.

only works with my computer on internet explorer and I use Google for my server.

So far, so good! I got tired of wasting money with frequent purchases of new inkjets for my previous HP printer. So I decided to try the Epson-Eco Cartridge Free Printer. It's easy to set up and you get so much more ink than those expensive replacement inkjets!