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Customer reviews

Rating 4.5 out of 5 stars with 5480 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's print quality, with many noting that the ink lasts a long time, and its amazing ease of use. They also appreciate its simple setup, perfect size, straightforward connectivity, and great value for the price. However, some customers have mentioned that the paper tray is rear-loading only and that the device can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,480 reviews
  • Rated 1 out of 5 stars

    Poor Print Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra ink is nice, but the printer couldn't find my wi-fi, unlike all my other like devices, and it didn't come with a cable to hook it up to my computer. Also, the print quality is horrible. Maybe the more expensive Epsom EcoTank printers are of better quality, but I'm going to give mine away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson EcoTank

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. What a difference these cartridges make now that Epson has made them large. Rarely need to refill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy won, Epson Loses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson acknowledged issues with newer Apple MacBook and 4G internet. Inconsistant messages (from Epson "Help") to fix issues with Apple and/or 4G internet issues. Never could make it work. Returned it. Best Buy was WAY more helpful and accomadating than expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Professor Carolyn Dorrance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely excited about this purchase when I made it, but I am now extremely disappointed and would like to throw it in the trash. It is impossible to read the little screen or get anything printed out. I wish there was someone I could TALK to review instructions. If it does start to print you are asked to buy more cartridges.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance. Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Garbage!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy from best buy because of my previous experiences which all have been good. HOWEVER, this printer started great but went to garbage in 30 days! I’m not happy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last two weeks. Epson support won’t do anything for us. Phantom paper jam error after 3 days of using.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke in less than a month and a half

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece inside printer broke in less than 35 days of having printer!! Not happy

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello KathyB, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 2 out of 5 stars

    Too hard to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink was messy and my first purchase was a defective machine

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 weeks it was out of ink and otherwise stopped working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor connectivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi connection confusing. Direct connection to iPhone not possible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not work properly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paper gets jammed constantly, print quality is horrible and i keep getting constant error messages. I've tried reseting the whole system and nothing seems to work. also i keep getting messages about low ink but the ink is full

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up. Was constantly un-syncing from my Macbook Pro. At one point, I spent an hour on the phone with tech support as they weren't sure what the issue was. Terrible print quality. I ended up giving it away and getting a Canon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Size
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great basic Multifunction Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of the EcoTank family of printers since they first came out. The most costly part of a printer is the ink replacement due to the cartridge costs. This takes this out play by providing for large capacity ink tanks and large bottles of ink. All of this while not reducing the print quality. This model is smallest of the lineup and the most basic. It does not have a document feeder, a paper tray or automatic double sided printing capabilities. I have found that his is handy in a room where I don't have a lot of extra space. It works perfectly with a very nice scanner and fast printing. The colors are brilliant and it isn't extremely noisy. With the limited capabilities, I will use this printer for lower demand print jobs. It is always important consider the intended use when purchasing products. This is an excellent choice for a den, dorm room or a small office. I was not able to have Windows 10 automatically set up the printer, so I recommend using the drivers provided at Epson's website. I recommend this regardless because you always end up with the most recent drivers and software that will provide for all functionality. Epson also provides a phone application that works very well. I set up the printer with the phone application and it worked flawlessly. The application also provides for printer and scanner functionality. This is another great product from Epson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EPSON ET-2850

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smooth operation. Easy to load the paper in,and I love the ink tanks. Very happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deeply regret this purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor print quality, photos are blurry and colors very greyed out. Setup was painless and the ink price is good, but the actual printed page is just junk. Really sorry I bought this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk, not impressed slow laggy half the time it gives me an error when I try using it should’ve kept my HP. It was 10 times better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Settings not user friendly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer settings on computer is not user friendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AprilC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t print with even color. I am looking into seeing if I can still return the product. I bought it to print items for a gender reveal and it didn’t print with good quality and I was very dissatisfied.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for stickers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to use this printer for my stickers, but I was disappointed how it color printed. On top of that to set it up and connect to my computer was difficult. I would not recommend for stickers but to use for regular documents it would work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ink usage great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These printers with ink fill are way cheaper than models using cartridges.

    I would recommend this to a friend