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Customer Ratings & Reviews

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$199.99
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Customer reviews

Rating 4.5 out of 5 stars with 5480 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's print quality, with many noting that the ink lasts a long time, and its amazing ease of use. They also appreciate its simple setup, perfect size, straightforward connectivity, and great value for the price. However, some customers have mentioned that the paper tray is rear-loading only and that the device can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 5,480 reviews
  • Rated 4 out of 5 stars

    Ok printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it but realized it couldn’t print both sides

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a waste of money. It worked only for a couple of days then it didn't print any more. Then I made it print again and it only worked for that day and then it stopped working again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ET-2800 lasted only 4 months before it stopped working. After talking with tech support for hours they said trash it. Never buying Epsom again

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello EdwardK, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good printer always having issues only able to use 2 times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issue printing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an issue printing after a bit of use. Will clog and not print at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Several problems since buying this printer. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi RahulAsthana, we are sorry to hear you are having issues with your Epson printer. Your ET-2800 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Epson Printer not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it to print. When it finally started, it jammed. I took it to the Geek Squad. The person told me that they don't work on printers. He said my only option with Best Buy was to get a refund.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Epson, we're sorry to hear about the paper jam issue with the ET-2800 printer. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Your printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    No go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not do what I was told it would do. Wanted it to increase/decrease % when copying. Did not do that.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Maggie C, we are sorry to hear you are having issues with your Epson printer. Your ET-2800 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried 2 of these and same problem each time. After a few times using it it would stop feeding paper

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to connect with my computer and when I called during the very limited assistance hours they instructed me to return it to the store. I did just that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paper Jam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I've ever owned. Paper jams on every single print job.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi NDooley, we are sorry to hear that you are having issues with your Epson ET-2400 printer. Please visit www.epson.com/support/et2800 for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Support the Worse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several hour and on the phone with support. I took it back to best buy. Could not make it work and there support was the worse I have ever used.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Rose, we're sorry to hear about your trouble with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Epson 2800

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useless, very difficult to set up. wouldn’t recognize my internet and would not work remotely. I went back to store and purchased the Epsom 2850 that at least works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No support from anyone even though I paid for the service via phone support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paper feed and Jamming problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second printer i bought. The first was returned because it was having issues feeding the paper. Now this one keeps saying paper jam. There is no paper jam.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Compatable with AT&T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comparable with a AT&T system. Some charters found on any key board, are missing when you try to input your password.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t connect the printer to my computer. Still not connected!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing clogs constantly, cannot get it to print faster. Call support and still operate the same . Junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps jamming paper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly. Paper keeps jamming/ stats that there is something stuck in the printer and it is clean. So with the second use it is no longer working.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello AMS124, we apologize for your disappointing experience with the ET-2800 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2800/s/SPT_C11CJ66202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer to sublimate 26 jerseys. It was such a pain to feed the paper. I would attempt 4-5 times to get it to print correctly once. It will either say "paper jam or no paper" If you want this printer for sublimation, I suggest you pay extra for a different printer because this printer did what it was supposed to but had many inconveniences/obstacles to making it work.

    No, I would not recommend this to a friend