Customer Ratings & Reviews

Takes 5-10 minutes to print a color picture. Otherwise ok i guess. Not overly impressed for $250.

Epson says this is a "stress free" printer. Unfortunately, I cannot use it when I needed to because I don't have wifi and Epson unbelievably haven't included the USB cable necessary. What a terrible, pennypinching company - good grief, include the cable and charge the honest price OR charge the fake price and CLEARLY label the box to show that they left part of the equipment out to get themselves a sale by offering a cheaper price - that way their "stress free" promise would be valid. This is my first Epson printer and I will never buy Epson ever again, the inconvenience this had caused me is huge. What a disgrace.

I love the concept of these printers because cartridges are not environmental friendly and overall expensive. With that being said, ecotank printers have there own downfalls. If you want to do light printing, not everyday, the ink dries up and when you do need to print your ink probably has expired and gone bad, colors distorted and no way to drain the tanks so that you can replace the ink. The only pro is that thanks to these printers, the prices of cartridges has dropped, but for light duty printing I do not recommend these units. Now I've discarded a $200 printer because the ink is expired with no way to replace it. What a design flaw!!!

It doesn’t keep the WiFi signal. I have to keep resetting it.

The refillable ink tank is the best feature. Control panel is difficult to navigate. Does not make 2 sided copies. Plastic parts feel like they could easily break. Doesn't communicate well with computer or phone.

Did not work out of the box. Printed first page, then Jammed 3-4 times. Clearing Jam was difficult, and then, paper jam error continued after cleared. Googled how to fix, and nothing worked. I have had this thing exactly one day, and it's going back. Going back to a cheaper Cannon printer. So much for trying something new.

BUYER BEWARE......We've had this printer for a little over a year and I got an error message about the ink pad needed to be changed. WHAT A MESS IT HAS BEEN. You can buy the ink pad online and try to change it your self. Youtube makes it seem so easy......only its not. You need a key to rest the ink pad and you have to pay some website for this key or take it in to be serviced. I would have never bought this knowing that I would have to take my printer in for $100 service fee to have it reset.

The printer has been fine so far, a few minor problems. The biggest problem is with Epson and all there required software and firmware updates, and agreements. It locks up your computer and in general drives you crazy. Avoid.

A business we deal with purchased one and couldn’t say enough good things about it. Then my neighbor bought one and also had great reviews. Now I’m loving mine, particularly not replacing cartridges constantly.

2 months in and cannot use. Keeps saying there is a paper jam. Waste of money.

EcoTank - Really Bad product. Apparently this printer has an issue where you must print weekly or the heads clog permanently. If you call epson they will eventually give you a service center and the service center will tell you this printer is a disposable one really. Epson does not warantee this product very long because it's faulty.

I will never buy from best buy. They sent the printer and then for whatever reason they kept extending my delivery date. The printer was in Durango stayed in Durango as Best Buy kept extending the delivery date, REALLY??? So I called UPS in Durango and that is what they advised. So I called Best Buy the man couldn't explain why then they have it sent back to Best Buy

Great printer. Had an HP and went through ink in my no time. Have printed a ton so far with this printer and have hardly used any ink. Great that you can see ink levels too.

Printer was leaking at first use. Went all over everything and my 3 month old puppy ate a bunch of toxic ink and was covered in it. Just spent 2 hours in the phone with Best Buy and then epson service Center. They hung up on me twice. I will bot be buying any epson products again or using Best Buy. They are selling broken printers and not refunding people or letting them exchange. Giant waste of time and money

This might be the cheapest built printer I have ever owned. Got a paper jam. Followed the onscreen instructions "which by the way are almost useless" When the printer opened a piece came flying out. I have no idea how to put it back in or even where exaclty it goes. This printer does not print on both sides. What a waste of paper. I have had decent luck with the epsons in the past but this is seriously just cheap crap.

Poor quality product. Breaks down frequently. Poor color output. Noisy and slow.

I bought this printer a year ago and have had nothing but trouble every time I try to print or copy. The printer head has to be cleaned each time I use the printer. If I print several times in the same day, it works. The next day the printer head has to be cleaned in order to get a readable copy. Have contacted Epson but the whole process is time consuming and frustrating. Ready to go back to HP

I've had this less than 6 weeks and after minimal use it has already begun to have problems. It now prints only every few lines, leaving blanks lines all the way down each page. I've contacted Best Buy and they want me to buy a protection plan of $100 for them to replace or fix it. What a joke! I won't be shopping here any more.

I bought the ET-2720. The user manual says you can mess up the printer if you don't fill the ink properly. I tried refilling the ink and it hasn't worked since. I bought this to save money and ended up losing a ton. Lesson learned. In the future, if I buy a printer and the manual says I can easily break the printer just by installing the ink then I'll immediately return it.

Worst printer I've ever owned. Ink smudges on paper, over use of ink so text is all dark and bold, even the scanner stinks (grey bars smudge and don't maintain solid color when scanning). I've owned many epson printers and have always been happy with them, but this one sucks. Unless I just happened to get a lemon, don't waste your money.