Customer Ratings & Reviews

This item was returned very poor performance. Very hard to use

It messed up after i printes it once and no o e will help me get a new one or anything

never saw a printer fail so quickly. Got a paper jam. Cant get help from epson.

Very unhappy. I have had it a couple weeks nothing but troubles. Eats paper

Never buy this printer. Colors are very bad. Just waste the money

horrible product should have gotten the newer one.

It printed one night and went back next day would not print

not good, very disappointing! will never buy this again

Epson ETank Dose not have 2 sided print I even asked all the questions

It’s super slow ,it doesn’t have the spot to place SIM cards

Will not connect to your wifi if you have spaces in the password (and you should).

Really bad quality of print, take the ink FAST, in two prints take the half of the ink

I am not tech illiterate but I'm also not an Apple Genius. I struggled with trying to set this printer up but became very frustrated with my inability to do so. In the process I realized I had signed up for both a yearly and a monthly fee. I called Total Tech and they obliged with setting up a time for phone remote setup that could take 2-3 phone hours. I had no desire to take that kind of time. for what should be a fairly uncomplicated process. I returned the machine to Best Buy!! Total Tech was helpful.

Epson - EcoTank ET-2800 >> “No Ink Cartridges” called to me…. Pardon me but the first few paragraphs ramble on about my experiences and consumer concerns I have had with the high cost of ink cartridges over the past few decades… and I am hoping the Eco-Tank concept will finally put an end to the never-ending story of “the ink costs more than the printer” that seems to keep coming up when using a new printer. Not sure how many printers I have used since my first 24-pin Epson printer from back in the 80’s, but it has been more than a few. As “wet ink” printing came along to replace the ribbons on the pin printers, it was nice to have the quality of printing improve, but doggone those ink cartridges were always a sore spot. Obvious to most consumers is the fact that a teeny tank of INK probably doesn’t cost much to manufacture, so I sure felt taken-advantage-of whenever I plunked down the high cost of replacement cartridges. Believe me I tried the “hypodermic” method of getting off-brand ink and injecting it into ink cartridges, as well as the “guaranteed compatible” and refillable ink cartridges – and some of that worked and some didn’t but it was still a hassle to replace the printer ink. In the past few years, manufacturers seem to have added more and more “smart chips” and “code plates” to their ink cartridges to make it more and more difficult for consumers to have an open-market choice for replacement ink cartridges, and some will constantly pop up “nag screens” to remind you that you have deprived the manufacture of their after-market profits and suggest that if you don’t use the manufacturer’s OEM cartridges, creepy things “may” happen to your printer. Excuse me but I’m “old school” and still believe “If I buy it, I OWN it, and can do whatever I want with the device that I OWN!” …. OK let’s move on… I’ll bet I am not the only one that tried to “stretch out” an ink cartridge and get just a few more copies printed before going to the office supply store to pay for a new cartridge(s) and ended up on Sunday afternoon running out of BK/C/M/Y (take your pick) ink for an important print job that had to be turned in on Monday morning. Sometimes it just seemed easier to get a brand-new printer “on sale” for about the same price as a set of replacement BK/C/M/Y ink cartridges… what’s up with that? SMH… At the moment, I have another printer on the “monthly subscription plan” and that has worked out OK as far as not having to pay a lot at one time for a cartridge or full pack of ink cartridges, but some months I print a lot (like at least 50 and maybe more like 100) and some I do not, so keeping up with what plan I have and switching plans to save a few dollars is still kind of a hassle, and I feel like I am spending more for less sometimes if I don’t plan several months ahead to predict my printing needs and move around to the monthly plan that meets my needs. How do I know how many recipes my wife will print and how many school reports my son will print and how many student handouts I will be printing the month after next? No way. The plan I am on now makes it easy to “upgrade” the monthly plan (surprise) but doggone it is not so much fun when you try to “downgrade” the plan after a busy month. Like most folks, I usually settle for “more than I need” to be sure I don’t run out of copies, and there you go again I get the feeling that I’m spending more for less. To be fair it still beats having to run out to the local office supply store on a Sunday afternoon to buy an (expensive) ink cartridge, so excuse me I don’t want to sound like a Karen about it and just trying to share my own experience as a consumer. OK with all that said >> I have been seeing ads for Epson “Eco-Tank” printers for quite a while but just now decided to have a look and see if it was worthy of all the buzz. Since ink cartridges are my main issue, let me start with that. The Epson Eco-Tank printer comes with LOTS OF INK in BIG bottles that empty into separate BK/C/M/Y TANKS on the printer >> like filling up your gas tank >> and there are nice little WINDOWS so you can see how much BK/C/M/Y ink you have. OK that pretty much had me sold at that point EXCEPT I wnated to go online and see how much it would cost to buy more ink… So, sticking with Epson Official Ink – a BIG bottle of ink in any particular color costs about HALF of the price of a little bitty ink cartridge on other types of printers, and I would guess there is 3 to 4 times the ink in the Epson BK/C/M/Y bottles than in an ink cartridge. There you go that looks like a deal to me and the most “bang for the buck” for keeping the ink flowing that I have seen so far. Problem solved, mostly. PRINTER SETUP – easy peasy >> I really have to admit that I am used to going “step by step” in the unbelievably small print found on all the “quick setup guides” for new devices, and I got out my magnifying glass to get started with the Epson, but as soon as I downloaded the app on my phone (and there is the same app that you can download on computer) the app just took care of it and all I had to do was follow each step in the app and the setup completed without any problems. What I mean is that the app starts with “unpack the printer” and takes you all the way through to checking print head alignment and printing your first test page. Get the app FIRST, and no need to squint at the microfiche on the “quick start” flyer. NOICE! WIRELESS SETUP – OK on a home network that I have control over, it is easy to connect to my home wireless by choosing the network name and entering the password. We can print from desktop, laptop, Chromebook, and phones – all we must do is run the app on the devices to find and connect to the printer. Do it once, and it’s all set up. If you are wanting to set up at an office or school network, please be advised that you will probably need to get the support of your IT folks to give you (or help you) enter in the security key for the wireless router/hub that is in your area - at least this was the case on my school system. There is no “username” and “password” login on the Epson, it seems to want the security key from your office wireless network, so plan to get some help (if your IT folks are OK with personal printers connecting wirelessly to their network). Not an issue with me as I can use USB connection if I want to use the Epson at work. PRINT QUALITY – as good as any other printer I have tried in this price range. I have not tried printing on photo paper as that is not something I do very often, but printing color pages, flyers, copies of presentations >> all those are good quality. If you need “super crisp” colors and laser-printer DPI, then you will need to plop down at least a couple of hundred more dollars. OK one more little thing…. I made the mistake of assuming (or expecting) there would be a paper tray. There is NO paper tray on this printer – you can load about 30 pages in the back of the printer with about half the page inside the printer housing and about half the page sticking out the top. I do miss being able to load paper in a bottom paper tray like I have on some other printers in the same price range. When I chose this printer, of course I looked at the product pictures and I did not see ANY pictures from Epson that showed paper sticking up out of the back of the printer. There are lots of pictures of happy people with the printer on their desk and conveniently tucked in their living room bookcase but doggone not one of those product pictures shows paper sticking up at the back of the printer. I guess all those happy people sitting on the sofa and wanting the convenience of printing wirelessly from the comfort of their sofa will have to get up and put paper in the printer and then go back to sitting on the sofa and smiling and then they can print the recipe they found on Pinterest… it just kind of rubs me the wrong way but I’ll get over it. To be fair, there are more expensive Epsons that have the paper tray, and for about 1 Franklin more you can get an Eco-tank with a paper tray and a few other features. To wrap it up… if you are tired of the ink cartridge hassles, you can go with another manufacturer’s “subscription plan” which is OK for me AS LONG AS I am printing a good number of copies like 50 or more per month on a regular basis (actually that is not how it goes, but maybe for you?) or AS LONG AS I am not printing much at all and can stick with the "economy plan" >> OR you can go with the Eco-Tank line and still plan to order ink, but at a LOT LESS cost and a LOT LESS OFTEN. Peace and Stay Safe from Central Georgia!

The printer quit after one year...not what I would expect from Epson. At the beginning the quality was great, and then it started to print everything in blue, after contacting customer support and performing all the troubleshooting, it printed only in BW.

For best print quality you must mess a bit with the printer's settings. Saw online reviews showing how to do this. The contrast and colors are a bit toned down out of the box. Removing one star for this, Otherwise, much better than the HP it replaced, constantly losing connection with my PC and smartphone.

Prints well but the wifi network keeps disconnecting. I have to re run the initial setup every time I use it. My printer is right next to the modem router.

This printer is so cheaply made and the instructions are so small you can barely read them. Over price-not worth it.

This is an awesome printer/copier/scanner but was hard to set up. The unit should have come with the necessary software but you had to find out what you needed on your own. Other than that, after you get it set up, it's great.

good printer for sublimation. however you will void your warranty if you decide to go that route. works well for everday use. very solid printer for the price.