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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2643 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the EcoTank ET-2850's print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported occasional paper jams and connectivity issues. A few have also noted that the printer can be quite noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,643 reviews
  • Rated 1 out of 5 stars

    For me, it was awful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this printer was terrible. I tried to print 5 items. I had paper jams on 3 of them. When it did work, there were ink smudges on the pages. I completed all the setup steps correctly (print head alignment, test pages, etc.) and it still performed terribly on actual printing. I am immediately returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great service! Best Buy never fails!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second printer like this - love them and you don't have to ever pay high dollars for ink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the heads clogged on the ink after a few copies. Took a lot of trouble shooting to get it working again.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi RobinS, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson all-in-one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it a few days but it is working great and ink is have the price of HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EPSON PRINTER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is dependeble and excellent quality. The staff of best buy were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. I can send stuff through email if im not around it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the super tank refills

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer don't have to purchase those small ink refills

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not print in color correctly. When I run diagnostics it just says to contact Epson.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my amount of printing needs. It is kind of slow for larger print jobs but overall I am happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copier works great, so nice not to have to buy cartridges anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sublimation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use as a sublimation printer and it has been working out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works excellent everytime its used and love love love the individual ink tanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer, wife uses it all the time with issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easier to use with the app. Glad I got this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few challenges getting it setup but now it’s good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rusty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would probably love it if it had instructions on how to use it. I need inst. that a normal person can understand. right now i dont know how to switch from scan to copy or to use printer screen. I would any help i can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more cartridges!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, that is right no more purchasing expensive cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good printer but mine doesn't work. It doesn't recognize the ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson large ink tanks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Ink tanks are easy to fill & save the cost of dozens of cartridges.

    I would recommend this to a friend