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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2643 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the EcoTank ET-2850's print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported occasional paper jams and connectivity issues. A few have also noted that the printer can be quite noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,643 reviews
  • Rated 1 out of 5 stars

    Hate this printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never hated a printer as much as I do this one. I bought it for my business and it sucks. Either it is always disconnecting from my wifi, saying that its out of paper, (when theres paper loaded), ink gets clogged.... Very undependable!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this printer, but honestly probably the worst printer I’ve ever owned. If you don’t use the ink within a reasonable amount of time the ink tends to fade while it’s still in the printer. The yellow no longer prints yellow, red no longer prints red and I’ve spent more time “cleaning the print heads” than I have printing because the ink dries on the heads preventing clean prints.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi SkubaSteve, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Think before buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up. Difficult to print envelopes. Could be paper size change???? Light print quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Really bad at printing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I try to print things, there are constantly lines going through whatever it is I printed. It also is constantly jamming, and I have no idea why. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi NatalieL, Epson provides useful information at www.epson.com/support/et2850 that can help you clear nozzle clogs. Your Epson ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you select the proper settings for optimal performance and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Wish I had returned it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the photo quality of this printer and probable will never use it for photos! I don't print many so it's not that big a deal but for the price this printer should do much better than it does. The deal breaker is the size of the display screen. It is totally useless. I was going to return it but I missed the return window and that is on me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Epson is pricey I hope it performs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to switch from an HP unit that had automatic ink replacement by mail. HP never had good photo print quality. I always felt Epson had the edge on photo printing

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Mimo, we appreciate your feedback on the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Dont waste the money, great in theory not practice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and returned in a couple months for color ink distortion. It was replaced and in a year with minimal printing it will now NOT Print in color even after filling with $75 worth of brand new ink, Dont waste your money. This one is going back too

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Christian, we are sorry to hear that you are experiencing issues with your printer. Your ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Worst Printer EVER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How we let the guy talk us into this piece of crap I have no idea, he said it was the best one. Thankfully we kept our other printer. This jams continuously. Maybe printers just aren’t made like they used to be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A fine printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this printer. Ink usage is out of this world. I believe one fill-up of ink for normal use would last a lifetime.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sucky doesnt work with windows 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly i had to take my computer to a guy to download some kind of drivers to get the printer to connect to my windows 11 computer!!! Super bitter!!! But it is working now after another 75$ fix.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible print quality. Terrible connectivity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible connectivity. Air drop printing doesn’t work from an iPhone. Print quality is bad. Pixilated prints. Cuts tops of lines off at start of each paragraph. Don’t waste your money on this printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this new epson printer. Easy to use and filling ink is nice instead of ink cartridges. Great looking design.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Consultant

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I have ever had. It is NOT user friendly, NOT intuitive, does NOT come with a user’s guide. The screen is the size of a postage stamp. I have wasted a ridiculous amount of time on this printer. I unplugged it and plugged my very old HP back in. I will now use my old HP to print the 259 page user’s guide. I will most likely use this printer as a door stop.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi ShereeF, we're sorry for the disappointing experience you had with your Epson printer. Your ET-2850 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4.p.m. PT. We're here to help. Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson- Eco Tank ET- 2850 All-In-One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Eco Tank printer! Very easy to use, and the liquid ink colors are true to what is being copied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it for HP ink jet. Did not like fooling with the liquid ink bottles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was extremely easy to setup, and I am looking forward to the ink not drying out when we are not using it much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture color from the printer is not good quality and the ink is very expansive

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Mauricio You can find product information, including FAQs and the product's User’s Guide at www.epson.com/support/et2850 to help optimize photo print settings. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Have a great day. Sincerely, Dylan – The Epson Team. Epson

  • Rated 1 out of 5 stars

    bad item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item is not worth. I had to exchange it. then returned it. it didn't print right

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Print from your iPhone easily!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer since we went fully remote and I didn’t have one. This one has been really quite impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    New @ Shop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it works perfectly, no difficulty in installation, quality printing and fast as well.

    I would recommend this to a friend