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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2643 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the EcoTank ET-2850's print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported occasional paper jams and connectivity issues. A few have also noted that the printer can be quite noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,643 reviews
  • Rated 2 out of 5 stars

    Epson ET2850-never again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked when new, basically needed head cleaning every use after warranty expired. And head cleaning used dozens of pages. Junked it

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MichaelM, Epson provides useful information at www.epson.com/support/et2850 that can help you clear nozzle clogs. Your Epson ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you select the proper settings for optimal performance and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing. The screen is very hard to see. The settings are hard to understand. Temperamental machine. The wish I bought another HP but wanted to save on ink cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Screen to small

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen hard to navigate i have a hard time understanding the screen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Color seems to have problems

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Color seems to have problems. Have to reset and dump ink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good quality for double sided

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the way it prints double-sided. Always folds the top edge and leaves ink when doing double-sided. Directions not very clear with installation.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Tonya, we're sorry to hear about your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Find a different printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk - very slow and when you’re able to get it working, it cancels the job half the time. Should have purchased one a fraction of the cost and just dealt with buying cartridges.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi JoshL, we’re sorry to hear you’re having issues with your Epson EcoTank ET-2850. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Printer ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is the best home printer you can ever have in your home. It’s very easy to setup.

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    Not for my use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Epson EcoTank that I purchased. If you are not a heavy printer, this is not for you. Purchased in January and it's no longer printing. Paper feeds as if it's printing but, blank.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello TeeGee, we appreciate your feedback on the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 3 out of 5 stars

    Ok but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Window hard to read and very little space.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Nancy, thank you for sharing your experience. I will be sure to pass your feedback along to our EcoTank product team. Best, Dylan – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Worst printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I had. I had a old HP printer it was beat up but reliable. I spent $300 on this and it only works when it wants to work. It starts turning on and off for no reason.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello QueensNATIVE, we appreciate your feedback on the Epson EcoTank ET-2850. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-WF-2850/s/SPT_C11CG31201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team Epson

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller then I thought it would be. Ok set-up. Had a few issues with connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like how user friendly it is. Looking to see how the larger ink wells work out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to go with my new MacBook but for some reason I cannot get it to connect I guess it’s not compatible

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we're sorry to hear about your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Epson 2850

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Network problems I always had issue connecting with the Wi-Fi. It also stopped printing color.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Noor, we appreciate your feedback on the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team Epson

  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer not the greatest setup is a pain not pure print

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Michael, thank you for sharing your experience with your new Epson ET-2850. If you experience any other issues, please reach out to the Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Dylan – The Epson Team. Epson

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the opportunity to use it very long, but it has been performing great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Scary service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great was easy to setup using my phone. Then on all other platforms. Easy to use has been great. I am horrified with their support I opped out of them selling my info and they keep saying it is incomplete then put you in a loop. I cannot imagin dealing with these kind of people with a tech problem.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Tom1, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, prints faster than my old printer, the app is also very useful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why this printer is so highly recommended. I did a lot of research and ended up purchasing a few months ago. It is a terrible printer. When it actually prints the ink is so light but most times it doesnt finish a job or worse restarts it so i end up with multiples of the same few pages. I would never recommend this printer. I tried to return after 3 weeks to find out I only had 2 weeks to retutn it. It is also super slow when it prints. There really are no positives.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Erica, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team. Epson

  • Rated 3 out of 5 stars

    Okay printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but no instructions. Sometimes it helps to have p;aperwork to refer to

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello JaydeeB, we appreciate your feedback on the Epson EcoTank ET-2850. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-WF-2850/s/SPT_C11CG31201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team Epson