Customer Ratings & Reviews
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. 1 Most features require a Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f1212168-027b-4ffa-9155-e0532bbc2ece.jpg)
- Model:
- C11CJ63201
- SKU:
- 6470009
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent print quality and ease of use of the EcoTank ET-2850 All-in-One Supertank Inkjet Printer. Many also appreciate its compact size and straightforward setup process, along with its reasonable price. While some users experienced occasional paper jams, the printer is generally considered quiet during operation.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Bought this to print envelopes and I can't get even one to come out without ink smudges... With no support found anywhere on envelope printing, I wanted to return it and see that there is only a 2-week return window! That is ridiculous...
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Susan G, we are sorry to hear that you are having issues with your Epson ET-2850 printer. Epson provides useful information that can help you avoid ink smears by optimizing your print settings and using the correct paper type in the product User’s Guide at www.epson.com/support/et2850 . If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
- Cons mentioned:Paper jam
Paper Jam cannot be fixed after a few weeks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped printing, says paper jammed but cannot be fixed
No, I would not recommend this to a friend Epson Printer ET-2850
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have problems seeing the fill levels and the black ink filling is always a mess.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this printer!!! We bought 2 in Jan 2024. They BOTH quit printing in color in Feb 2025 even though the ink levels are good. We were using one at home and one at work (classroom).
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi RandyK, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Not as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints very slow. Fuzzy prints even if just printing text. Images print even worse. Fuzzy, and bland colors. Even on good quality paper at best print setting. Joined a group to discuss, and it seems a lot of people have the same issue. I am considering returning it. I would not buy this brand again.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi JnSJ, we are sorry to hear that you are having issues with your Epson printer. Your Epson EcoTank ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday 7am – 4pm PT. Sincerely, Tony– The Epson Team.
Just dont, zero wasnt an option
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer i ever bought. Paper jams every 3rd sheet, cleaned it a dozen times and still fails
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Epson Customer, please visit www.epson.com/support/et2850 for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team.
DON'T BUY THIS!!! IS NOT WORTH YOUR MONEY!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not worth it the price its trash!!! I have issues never prints always wifi is not working I called costumer service and its really bad! Tooks for ever to answers and never resolve my issue.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi IvannaL, we're sorry for the disappointing experience you've encountered with your Epson ET-2850 printer. Our Advanced Epson Support Team may be able to provide additional assistance and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We appreciate your business and look forward to your call. Sincerely, Joseph – The Epson Team.
printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the small screen on printer. Don't want to use smart phone all the time
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Deee, we are sorry to hear you are having issues with your Epson printer. Your EcoTank ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
- Cons mentioned:Paper jam
Jam machine.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jam machine. Paper feed is extremely cheap, not in the same class as other similarly priced machines.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello SeanW, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Terrible Wi-Fi Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time the printer gets turned off, it loses its ability to connect to the Wi-Fi network when turned back on. I wind up having to wipe the settings and set it up as a new printer.
No, I would not recommend this to a friendNope
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope nope nope. More problems then I want to get into at this point.
No, I would not recommend this to a friendBewildered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are you able to help? Epson couldn't. In fact most support sites are ranked zero by me unfortunately and you'd think that after 43 years of using all kinds of Computers, Technology would be improving. Printers still give me trouble. "Smart"tv isn't.Android is deplorable.Hello Apple.You can show me the Epson Ecotank help so I can figure out how 2 print complete docs through Firefox? Should I open it in google docs or what and where do I find my product? Site isn't easy. Maybe I should have bought a better one?
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JDF3, we're sorry to hear about your disappointing experience with the Epson ET-2850 printer. Your EcoTank printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you would like help optimizing your print settings for more efficient ink consumption or anything else, you can reach our Advanced Support Team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Additionally, Epson provides helpful information such as FAQs and the User's Guide to help you troubleshoot most issues at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions.
Sincerely, Sam - The Epson Team
Printer is the worst!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is my 3rd attempt with an Epson Printer and I continue to be disappointed. The staff at Manchester BB has been great. However this product is horrible!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi SusanM, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Terrible printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer jams every time I try to print. It is horrible. I am so tired of opening it and digging out the paper that tears and comes out in little bitty pieces because there's no release lever. I even bought Epson paper that it liked for a few pages, and then CRUNCH. GRRRRRRRRRRR.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello mmn123, we're sorry about your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team.
.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is great until it comes time to change the ink pad. Once you change the ink pad it no longer works. This is my 4th printer of epson that has done the same exact thing when my ink pad is at end of life. contacting epson is a waste of time as well.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KristinaG, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 2-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Over rated
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for black and white but when you print in color, very poor quality.
No, I would not recommend this to a friendDon’t buy here
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. It doesn’t work. I brought it to the Best Buy Orem to try to replace and they said sorry, it doesn’t cover the replacement, they said talk with the manufacturer but anyone answered. It’s so annoying, no one wants to help
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Alexander, we are sorry to hear you are having issues with your Epson printer. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
refill ink leaked from the bottom of printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.also at first- once I tried to fill the ink it, it wouldn't come out of the refill bottles. once I got it refilled it started leaking from the bottom of the printer all over my desk-
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ChristinaJ, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Absolutely not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly seems to have issues printing. Either streaky lines or “no airdrop printers found” or poor quality prints in general no matter how many alignments and printer head cleanings get done. App is awful as well.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Gary, thank you for sharing your experience with your new Epson EcoTank ET-2850 If the issue continues, please reach out to our Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Dylan – The Epson Team.
ET 2850 Epson printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. That is the review. Very disappointed as my Epson WF 435 worked great for years.
No, I would not recommend this to a friend