Customer Ratings & Reviews
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. 1 Most features require a Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f1212168-027b-4ffa-9155-e0532bbc2ece.jpg)
- Model:
- C11CJ63201
- SKU:
- 6470009
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the EcoTank ET-2850's print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported occasional paper jams and connectivity issues. A few have also noted that the printer can be quite noisy.
This summary was generated by AI based on customer reviews.
Find another printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this printer. The black ink has never worked. Epson customer service has been extremely difficult to contact. We have run every single maintenance program and diagnostic to no avail. I bought this for my elderly parents thinking it would be low maintenance for them and it has been nothing but a burden.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Shannon M, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
Try something different
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink was not as expected, the black wasn’t actually black, it was a dark brown.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Avoid this model.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly hard printer to setup. The navigation is painful and in the end I never did get it on the network. I'd avoid this one.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Vish, we're sorry to hear about your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
2850 epsom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First paper out is always ripped wouldn't buy it again
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello TimR, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Epson is Garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your time with this printer. I had problems with it right away and should have returned it. I contact Epson after its last failure and they sent me a replacement. I purchased this unit in September, it is now April. They sent me a REFURBISHED, not a new unit, and this one was broken right out of the box.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi mrswjo, thank you for sharing the experience you had with your EcoTank ET-2850. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Dylan – The Epson Team.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product but would consider a lesser model for less money
I would recommend this to a friendBrand response from Epson
Posted .Hello Mojo, thank you for your feedback on the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should really give it zero stars. After less than two months, with full ink tanks, the printer doesn’t print. You can only barely see some red lines across the pages. Cleaned the heads a few times and it’s still the same. Of course it happened right after the printer is unreturnable to the store. Feeling like that scene in Office Space right now
No, I would not recommend this to a friendDO NOT BUY - terrible printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is terrible. Print quality is fuzzy; pictures have a blue tint; it does not recognize page settings in your document - you often must enter them again, thru a convoluted multi step process on a TINY screen; almost nothing is intuitive. Even turning it on doesn’t work part of the time, Awful.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kathy, you can find product information, including FAQs and recommended settings, in the product User’s Guide at www.epson.com/support/et2850. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
Never again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wet hard to set up. Worked for hours with 2 Epson Specllist before the printer would work. A few days passed and problems again. I am done with Epson!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Vinny, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
ET 2850
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnecting from WiFi and has difficulty reconnecting.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello ChristenW, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your ET-2850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Ridiculously hard installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation took several hours, a ton of troubleshooting and finally extensive research from the web. I regret this purchase. I would street clear of this printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi BooBoo, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
- Cons mentioned:Paper jam
Paper Jam cannot be fixed after a few weeks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped printing, says paper jammed but cannot be fixed
No, I would not recommend this to a friend Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Bought this to print envelopes and I can't get even one to come out without ink smudges... With no support found anywhere on envelope printing, I wanted to return it and see that there is only a 2-week return window! That is ridiculous...
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Susan G, we are sorry to hear that you are having issues with your Epson ET-2850 printer. Epson provides useful information that can help you avoid ink smears by optimizing your print settings and using the correct paper type in the product User’s Guide at www.epson.com/support/et2850 . If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
What a Sorry Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is difficult to connect to the Wi-Fi and slow to print. You always have to do maintenance. It will not print straight lines for payroll checks. It is too late to return, so be careful with this purchase.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi PaulW, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 2-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Epson Printer ET-2850
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have problems seeing the fill levels and the black ink filling is always a mess.
No, I would not recommend this to a friendNot as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints very slow. Fuzzy prints even if just printing text. Images print even worse. Fuzzy, and bland colors. Even on good quality paper at best print setting. Joined a group to discuss, and it seems a lot of people have the same issue. I am considering returning it. I would not buy this brand again.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi JnSJ, we are sorry to hear that you are having issues with your Epson printer. Your Epson EcoTank ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday 7am – 4pm PT. Sincerely, Tony– The Epson Team.
Bewildered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are you able to help? Epson couldn't. In fact most support sites are ranked zero by me unfortunately and you'd think that after 43 years of using all kinds of Computers, Technology would be improving. Printers still give me trouble. "Smart"tv isn't.Android is deplorable.Hello Apple.You can show me the Epson Ecotank help so I can figure out how 2 print complete docs through Firefox? Should I open it in google docs or what and where do I find my product? Site isn't easy. Maybe I should have bought a better one?
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JDF3, we're sorry to hear about your disappointing experience with the Epson ET-2850 printer. Your EcoTank printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you would like help optimizing your print settings for more efficient ink consumption or anything else, you can reach our Advanced Support Team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Additionally, Epson provides helpful information such as FAQs and the User's Guide to help you troubleshoot most issues at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions.
Sincerely, Sam - The Epson Team
- Cons mentioned:Paper jam
Jam machine.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jam machine. Paper feed is extremely cheap, not in the same class as other similarly priced machines.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello SeanW, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this printer!!! We bought 2 in Jan 2024. They BOTH quit printing in color in Feb 2025 even though the ink levels are good. We were using one at home and one at work (classroom).
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi RandyK, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Nope
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope nope nope. More problems then I want to get into at this point.
No, I would not recommend this to a friend