Customer Ratings & Reviews
.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/b5569c02-8627-4a03-9957-b063abecb45b.jpg)
. 1 Most features require a Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f1212168-027b-4ffa-9155-e0532bbc2ece.jpg)
- Model:
- C11CJ63201
- SKU:
- 6470009
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the EcoTank ET-2850's print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported occasional paper jams and connectivity issues. A few have also noted that the printer can be quite noisy.
This summary was generated by AI based on customer reviews.
printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the small screen on printer. Don't want to use smart phone all the time
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Deee, we are sorry to hear you are having issues with your Epson printer. Your EcoTank ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Terrible Wi-Fi Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time the printer gets turned off, it loses its ability to connect to the Wi-Fi network when turned back on. I wind up having to wipe the settings and set it up as a new printer.
No, I would not recommend this to a friendDON'T BUY THIS!!! IS NOT WORTH YOUR MONEY!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not worth it the price its trash!!! I have issues never prints always wifi is not working I called costumer service and its really bad! Tooks for ever to answers and never resolve my issue.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi IvannaL, we're sorry for the disappointing experience you've encountered with your Epson ET-2850 printer. Our Advanced Epson Support Team may be able to provide additional assistance and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We appreciate your business and look forward to your call. Sincerely, Joseph – The Epson Team.
Terrible printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer jams every time I try to print. It is horrible. I am so tired of opening it and digging out the paper that tears and comes out in little bitty pieces because there's no release lever. I even bought Epson paper that it liked for a few pages, and then CRUNCH. GRRRRRRRRRRR.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello mmn123, we're sorry about your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team.
Just dont, zero wasnt an option
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer i ever bought. Paper jams every 3rd sheet, cleaned it a dozen times and still fails
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Epson Customer, please visit www.epson.com/support/et2850 for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team.
Over rated
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for black and white but when you print in color, very poor quality.
No, I would not recommend this to a friend.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is great until it comes time to change the ink pad. Once you change the ink pad it no longer works. This is my 4th printer of epson that has done the same exact thing when my ink pad is at end of life. contacting epson is a waste of time as well.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KristinaG, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 2-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Printer is the worst!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is my 3rd attempt with an Epson Printer and I continue to be disappointed. The staff at Manchester BB has been great. However this product is horrible!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi SusanM, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Don’t buy here
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. It doesn’t work. I brought it to the Best Buy Orem to try to replace and they said sorry, it doesn’t cover the replacement, they said talk with the manufacturer but anyone answered. It’s so annoying, no one wants to help
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Alexander, we are sorry to hear you are having issues with your Epson printer. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
Absolutely not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly seems to have issues printing. Either streaky lines or “no airdrop printers found” or poor quality prints in general no matter how many alignments and printer head cleanings get done. App is awful as well.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Gary, thank you for sharing your experience with your new Epson EcoTank ET-2850 If the issue continues, please reach out to our Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Dylan – The Epson Team.
refill ink leaked from the bottom of printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.also at first- once I tried to fill the ink it, it wouldn't come out of the refill bottles. once I got it refilled it started leaking from the bottom of the printer all over my desk-
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ChristinaJ, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
ET 2850 Epson printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. That is the review. Very disappointed as my Epson WF 435 worked great for years.
No, I would not recommend this to a friendEason Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, this Eason printer meets all of my needs and not having to by ink cartridges when it needs ink is a definite reason why I picked this unit.
I would recommend this to a friendSet up nightmare.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this printer a one for set up as it took me over 11 hours to get it to connect to my wifi. Why does Epson make it so hard to use their products? I hate the tiny display screen too. Really? I had to use a magnifying glass to read it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi sah1109, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Joseph – The Epson Team.
- Pros mentioned:Print quality
my little perfect printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally perfect printer.easy to operate,quality is fantastic
I would recommend this to a friendBrand response from Epson
Posted .Hi MichaelC, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your Epson - EcoTank ET-2850includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Kind Regards, Tony – The Epson Team.
Garbage that’s expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This never worked since I purchased it. I had to get the geek squad to connect it. Which it did. There great. But this year I found out the defect is it clogging ink heads. To power clean would kill it . I’m done with Epson products!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello nan01, thank you for sharing your experience with your Epson EcoTank ET-2850. If the issue continues, please reach out to our Epson Support Team at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Dylan – The Epson Team.
no cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epson ET-2850 does not include the cheap cord to and from Mac
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello RayV, to offer high-quality products with the latest technology and sell them at the most competitive prices, we must choose which components are necessary and which may be redundant. Many customers already own USB cables, so we eliminate the costs of including them in every box and use those savings to improve product features. If you need any assistance setting up your printer, please call Epson Support at (562) 276-4382 between 7 a.m. and 4 p.m. (PT). We appreciate your feedback and will ensure it's passed on to our product teams. Kind Regards, Joseph- The Epson Team.
unreliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive always had hp printers and tried the epson. regret it. the color is not as crisp. I've only had it for one year and it won't print in color.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi TaliaO, we are sorry to hear that you are having issues with your Epson printer. Your ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Horrible Printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer. I’ve had this printer for about 9 months. Printer doesn’t print. Have to constantly clean the printer heads. Screen is hard to read. Instructions don’t make sense. Not worth the money
No, I would not recommend this to a friendDo not buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst printer ever, i am go I ng to return it and back to HP again. Do not buy is . It jammed paper, asks contact support every time.
No, I would not recommend this to a friend