Customer Ratings & Reviews
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. 1 Most features require a Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f1212168-027b-4ffa-9155-e0532bbc2ece.jpg)
- Model:
- C11CJ63201
- SKU:
- 6470009
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the EcoTank ET-2850's print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported occasional paper jams and connectivity issues. A few have also noted that the printer can be quite noisy.
This summary was generated by AI based on customer reviews.
Epson ECOtank ET -2850
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old Epson printer used for 6 years and brought new one it's awesome new Ink and test work so Nice !!
I would recommend this to a friendVery disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t print after not being used for 1 week. When printing several pages starts out ok then can barely read it is so oight
No, I would not recommend this to a friendPrinter doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We cannot get the printer to initialize. The app doesn’t work well and we currently haven’t found a way to use the wireless printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kevin, we’re sorry to hear you’re having issues with your Epson ET-2850. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Joseph – The Epson Team.
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it’s been a year… I loved this until now. Trouble connecting not only through WIFI direct but also through cable. It’s basically junk now and will have to buy new one.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Juan H, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your ET-2850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Do not buy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. I bought this thing 2 years ago and it won't even take the paper into the machine to print anymore.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi GabrielaC, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
WORST Printer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever. Stopped printing within 2 months. Black color jammed and will not refill. Tried the autoclean etc Also can't scan more than 1 document at a time!
No, I would not recommend this to a friendNot the right printer for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now the printer is leaving white unprinted lines across the whole sheet of paper. Don't like that I have to keep loading sheets of paper in the back rack.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear HerbertM, we are sorry to hear that you are experiencing issues with your Epson printer. We want to make sure you reach to our Support Team. Please contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Dylan – The Epson Team.
Paper Stuck
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I bought this until now I’m getting hard time for the paper. Every time I print something, the paper always stuck inside.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Marianita, Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at www.epson.com/support/ET2850 . If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Poor quality. Large size for what it is.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Large size for what it is. I would not recommend this printer to anyone.
No, I would not recommend this to a friendWhat's up with ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating is in question. Looked on Epson website "where to buy ink". It said couldn't find a place (even on line)???? Great if i can get ink.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi DuaneG, We appreciate your time in sharing your experience. We will be sure to pass your feedback along to our product teams. Epson 502 ink bottles for your EcoTank ET-2850 are available at major retail outlets like Best Buy, Dylan – The Epson Team.
Don't waste your time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item. It was extremely difficult to install and during the installation process I was bombarded with attempts to enroll in other software items.i
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi OLEDLover, we're sorry to hear you were not satisfied with your Epson EcoTank ET-2850 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day. Kind Regards, Tony – The Epson Team.
Didn't last me long.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feeder messed up after 6 months of use. Bought and converted to sublimation printer. Didn't use more than a couple times each month then the feeder went out.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Sandrag, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance
. Sincerely, Sam - The Epson Team
Very Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Cannon MG3620 Printer/Scanner. It Scanned, Copied and Printed Great with no issues. The only complaint I had was I was spending a lot on Ink printing photos. So I decided to spend a little extra and get this Epson which had good reviews. I haven't had it long enough to tell how much it will save me on ink. The things I don't like are: It seems slow...... compared to my old Cannon, especially the scanner. On my old Cannon, everything was done on the computer. You never had to punch buttons on the printer, except unless it was out of paper. I cant print anything on the Epson without it having to press a button for OK or proceed. I also get this error saying printing is suspended due to paper mismatch, do I want to continue. I used to print all kinds of cards and envelopes in the Cannon. When I tried printing some cards and envelopes in the Epson, I had paper jams and inked smeared on the envelopes. I wish I had tried the Cannon MegaTank instead.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JABrown, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Was hard to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called company direct, got some things fixed screen 2 smal hard 2 see
No, I would not recommend this to a friendDon’t do it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it! Waste of money! Lines across the page! I took a month to install since I was busy and now too late to return!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Flower, we are sorry to hear that you are experiencing issues with your printer. Your Epson EcoTank ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Sincerely, Tony – The Epson Team.
Buyer beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was 4 years old. Is not even usable. Shame on you for even selling. That was my last trip to your store
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Connie, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.
Solid printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent printer. Ink does not dry out like my old cannon printer.
I would recommend this to a friendI would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good it’s slow and if you don’t print every day, apparently the ink starts trying out and the first couple pages are not very bright I wouldn’t recommend it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello farmer, we appreciate your feedback on the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Sam - The Epson Team
Terrible print quality and muted colors
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give this printer a zero if I could. Terrible print quality and muted colors I quickly returned this printer
No, I would not recommend this to a friendNot for old eyes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attempted to link this to my new iMac. We couldn’t get the app to work. The small control screen was hard to read and work, Had to return it to Best Buy in exchange for a different manufacturer’s non-Ecotank model with a larger screen.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Oops, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. If we can help you with anything else, you can reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.