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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2643 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the EcoTank ET-2850's print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported occasional paper jams and connectivity issues. A few have also noted that the printer can be quite noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,643 reviews
  • Rated 1 out of 5 stars

    Slowest Printer Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest printer I’ve ever owned. Printers 20 years ago are faster than this one. It’s terrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ET 2850

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IRETURNED THIS AS THEY WERE ABLE TO REPAIR MY ECO TANK 4550

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid like the plague

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is horrible. The ink runs out pretty fast even with basic use. Avoid.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi AirRick, you can find product information, including FAQs and recommended settings on how to optimize ink usage, in the product User’s Guide at www.epson.com/support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. If you continue to experience this issue, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team. Epson

  • Pros mentioned:
    Print quality, Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest problem with printers are the ink refills and how they can cost so much, with the Epson Ecotank ET-2850 they managed to solve that problem. This Printer is an all in one inkjet, it can scan, copy, do photo prints, 2-sided prints and it comes with a 2 year supply of ink (you read that right, 2 years). This printer even comes with the software installed on a CD, something you never see anymore, and much appreciated. Setting up the printer is very easy, you have 3 options, you can use your computer, you can use your phone or tablet with the Epson Smart Panel app, or you can use the printer itself viewing the small LCD display. Once everything is set up, you can either use the epson app to print documents, or photos, or you wirelessly print from any device that has internet connection. I first wanted to see how well the printer works with photos, so I loaded some glossy photo paper and used the app to print some test photos. The app automatically applies an auto enhance, no matter how well the photo looks – whenever you print. This resulted in my photos being way to bright and oversaturate. So, I went in and turned off the options. The results weren’t all that better to be honest. I found that this machine prints photos where the colors are either way too bright, or way too dull. Needless to say, I wasn’t impressed with the quality of photos. I tried printing regular document and and graphics on plain paper and the printer was able to do a fantastic job. I like the ability that this lets you load 100 pages at once, and it also does 2-sided printing as well. The documents came out very clear and in no time at all. The printer is also very compact, so it doesn’t take up that much space on your desk. The best part about the printer is the ink, and how much ink can be stored in the tank at once (2 years worth). The refills of the ink are inexpensive as well. Overall, I think the Epson Ecotank is a great printer that saves a ton on ink. It eliminates the need for cartridges and just uses ink bottles to refill the tanks. The printer is fast too, it can print in no time and the print quality is fantastic. My only complaint is the photo quality prints, those can come of very dull and over saturated. Other than that, this is a great printer and I would definitely recommend it to anyone looking for a new printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t connect to my pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give zero but not an option. Printer cost to much to not connect to my laptop. I’ve been trying for a month to connect to this wireless so called printer. Taking it back.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Donna, we're sorry to hear about the Wi-Fi connection issue with the Epson ET-2850 printer. Your EcoTank printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions.

      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Worst printer ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probbaly the worst printer ever, would not recommend it to anyone. The WiFi keeps getting disconnected it has been an expensive printer and useless. Do not buy

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Marvin, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your EcoTank ET-2850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality. printing paper gets jammed every time, does not connect to wifi router in same room disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad faded print quality. Would not reccomend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size
    Cons mentioned:
    Paper jam

    Rated 4 out of 5 stars

    An OK printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer for home use. Set up is very easy. The small printer footprint makes it unobtrusive in the home office. Print quality is good. The one negative so far is the paper feed mechanism holds too little paper and is balky resulting in paper jams that are bothersome to clear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality pictures

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not print good quality pictures. Do not recommend for pictures or stickers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted two weeks and the techs at Epson said it was unrepairable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay and it works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works but not for the price. Recommended if really needed

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi FilbrahamC, thank you for reviewing your new Epson ET-2850 wireless printer. We appreciate your business, and hope you have a wonderful day! Cheers, Alissa A. – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Worst printer ever!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color printing is horrible. Do not buy this printer!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello SandraR, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Mrs.Ward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer constanly had to be realigned and the printhead had to be cleaned after a few copies were printed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    10 thumbs down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked.. right out of the box.. printed nothing but streaks. Horrible interface for interaction.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello CB61, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical suppoPlease get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance
      ce. Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Quality Sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the printing quality is horrible! Printing was dual and especially the red.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Vero, we appreciate your business, and would like to hear about the issue(s) you are experiencing with your Epson EcoTank ET-2850. You may contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Regards, Tony – The Epson Team. Epson

  • Rated 1 out of 5 stars

    No happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing quality sucks. I will be returning it back to the store.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Johanna, we are sorry to hear that you are experiencing issues with your printer. Your EcoTank ET-2850 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Dylan – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Mays landing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did make work. Return it to store. Will be looking for new printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Powerkit, we appreciate your feedback on the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Did not have features I wanted. Bought a H P.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Jaztex523, we're sorry to hear you were not satisfied with your Epson printer. We appreciate you taking the time to share your experience. Kind Regards, Dylan – The Epson Team. Epson

  • Pros mentioned:
    Print quality, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Love it

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It is compact, but loaded with ability. There was a quick start guide and I followed the instructions and downloaded the app. The app gave very clear instructions on how to fill the cartridges which was a totally new concept for me. That was easy. I like that you can physically see the ink levels on the front. My old all in one was larger but didn’t do anymore, and as far as I can tell, nothing better than this Epson ET2850. My chief complaint for the Epson, and it is important, is that the screen on the printer is very small and the print is TINY and very dim. This made it very difficult to input my WiFi password during setup. Other than that, setup was very simple. Once I got my password in, it found and connected very quickly. I downloaded the app to my iPad, iphone and my husbands android. They all connected very easily. I did not find the same app available on the Microsoft store for my laptop. There was an older Epson app that works just fine. I will look again to make sure that I didn’t miss it. Another feature that I liked was a creativity app that lets me do some nifty designs. So far, I’ve printed a few documents and one photo just as tests. Everything looked great. I can’t speak to the print speed, but compared to my prior printers, it does very well. This Epson seems to “play” better with more devices with less proprietary obstacles than the old other brand printer. I didn’t have to set up an account to do things that wanted to do as my other printer did. So far no passwords required, except for my own WiFi. That being said, I’ve only begun to play with it. The picture I printed was only on plain paper, but it rendered perfect color with no adjustments. If it offers the ink life it promises, then it will be a huge improvement over my inkjets. Sadly if the ink really does last a year, then I could never do a timely a review. I can say, because I can see the ink levels, that the pages and full page color photo that I have printed have NOT lowered the ink at all! In the past, because I’m cheap, I worried every time I printed something. Not anymore! I love my new printer.

    I would recommend this to a friend