Customer Ratings & Reviews

The printer works great! Loading the paper was quick and easy to do.

We Love our new printer. Prints strait from phone.

Great printer except for lack of document feeder. ..

Great product. Works great with my computer and mobile phone.

Excellent printer, I upgraded from small model . Ink is very durable.

Ink tank very easy to fill. Love it, but I have only had a month.

As a preschool teacher, I need something I can handle a lot of printing, fast and efficient. This was great at first and within about four months, it has turned into crap. The alignment won’t stay correct it prints lines every time vertical. They can print 11 pages and then the lines appear. I am so mad. I wasted my money on this printer, I would not recommend it. It also keeps getting stuck in paper jamming. I do not recommend buying this printer

I bought this printer with the 4-year Best Buy extended warranty on Mar 25, 2023. Pros 1. Lightweight 2. Prints single-sided Cons After trying to get the printer fully functioning across several weeks, I gave up. 1. Will not print double-sided, won't even give me the option to select double-sided print option. 2. Will not scan to a file wirelessly 3. Will not scan to a file wired 4. I took it to Best Buy to have them look at it since we purchased the 4-year extended warranty. I was instructed that the Geek Squad will only look at the printer with an in-home visit, and it would be expensive. What good is the extended warranty? 5. Must scroll through a small screen options to select the function you want. I went to Stapes and bought a Brother MFC-J4335DW with a 4-year extended warranty and had it up and fully functioning within an hour or so. The functions are easily selected via physical buttons vs. scrolling through a screen. It has large ink tanks. The Brother has more features, and the total purchase price was less than the Epson.

I don't like the quality of the photos this printer produces. It shows a lot of blue throughout the pictures. I and the Best Buy Tech tried different orint settings and printed photos new and old from both the cell phone and computer. Each time the outcome was the same; too much of a bluish tint. Also, too many steps to get photos to print each time. Sorry, this printer will be returned.

I would give it negative stars, the printer colors were always faded with lines in the photo. I don't have a picture because I got so frustrated that I threw all of the copies in the trash. I should've put the printer in the trash right along with it! This printer should cost no more than $25.00! It is absolute and utter GARBAGE. I DO NOT recommend buying this HORRIBLE printer! I exchanged it for a Canon LASER JET printer and am in love with the QUALITY of print and the features of the printer. Do NOT buy inkjet printers if you want a quality print job. Buy LASER JET!!!!!!!!!! I don't know HOW this printer has 4 and a half stars!!!!!! The canon was only $10 more than this lowsy printer.

Exceptional printer. Nice features. Convenient ink.

The physical setup is very well documented and easy to do. The wifi setup is very poor. The printer will not connect to a 5ghz network or a network that has both frequencies enabled. It also needs a very strong signal to work consistently. Also mesh networks cause problems since you can’t tell what access point you’re connecting to. It took me an hour to get it to work on my network. I had to create a standalone 2ghz network.

For the printer being expense, it is not worth the price. I was expecting the best. I usually like to stay within the price range of $100-$175. I thought it was going to be really good but it was mediocre. The first prints were not good and the ppm is horrible. Had to return the product to the store. Setting up is the worst!!! Took like a good hour.

I hate this printer! I'm pretty technically savvy, but this is the least user friendly device of any kind I have ever encountered. We had a Canon printer for many years that was so intuitive to use. First complaint is the tiny screen that is on the front of the unit versus the top. If you want to wrench your back, get this printer. Unless you put it on top of a stack of books you cannot see this printer screen. Second the screen is so tiny even when your nose is in front of it you cannot read it! Finally, even after reading the 6000 page user manual on line, I cannot figure out how to change basic functions like paper size, double side printing, black and white or color. And to boot... it arbitrarily changes to multiple copies without my even having changed a setting!!! THE WORST PRINTER EVER! I got it for the ink cartridges but so not worth it for the lack of user friendly design.

I purchased this printer from Best Buy about a year ago. Im currently experiencing print head problems. The only color it now prints is black. Sfter several attempts of cleaning the prints via their printers software tool is still very unsatisfiable. Would not purchase this printer

The setup was complicated and kept having issues. The scan software was very basic single sided scanning and almost looked like a beta version of a program under development. I returned the Epson and bought a HP office jet pro 6978 for less money and far better software, double sided scanning, double sided printing, fax capable in software.

I purchased an Epson Tank printer based on favorable reviews in Consumer Reports. I was disappointed. Set up was a long and arduous process. I had to keep moving the printer closer to my router to achieve full wireless control. Even then printing was slow and would often time out. I returned the Epson to Best Buy and purchased an HP Tank printer which I am satisfied with.

I bought this printer 2 years ago. The printer has now quit printing. Have extended warranty but Epson wont cover it. Said i need orginal receipt. Cant find it. This is the second one i have had quit. Will never buy another.

STAY AWAY if you print less often than every few days. I print every Monday and every Monday at least one ink jet head is clogged. I have to clean the heads every time before printing which wastes expensive ink. Epson even claims they solved this issue. They have not. Big disappointment.

Very poor printer. I bought this when my other printer died of old age. It was installed by a tech Geek from Best Buy, and it was fine for several days. Then I got messages that the ink levels need to be checked. They were full. I called for assistance, and kept getting appointment dates that were subsequently canceled or were no shows. I finally returned it and canceled ties with Best Buy.