Customer Ratings & Reviews
.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/b5569c02-8627-4a03-9957-b063abecb45b.jpg)
. 1 Most features require a Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f1212168-027b-4ffa-9155-e0532bbc2ece.jpg)
- Model:
- C11CJ63201
- SKU:
- 6470009
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent print quality and ease of use of the EcoTank ET-2850 All-in-One Supertank Inkjet Printer. Many also appreciate its compact size and straightforward setup process, along with its reasonable price. While some users experienced occasional paper jams, the printer is generally considered quiet during operation.
This summary was generated by AI based on customer reviews.
Paper jam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have an Eco tank for about a year and now, I get paper jam error messages and can’t clear the error. Tried cleaning the rollers but nothing helps…junk!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Epson Customer, we are sorry to hear that you are having issues with your Epson ET-2850 printer. Please visit www.epson.com/support/et2850 for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team.
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner can only scan one page at a time and the quality is awful. My $40 printer/scanner did a much better job. As far as printing, the few times we've used it so far it has made weird noises, and it has also randomly printed a previously printed document that we didn't reprint (it just started printing on it's own).
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with your Epson ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Our Epson Support Team would like to hear more about the issue you are experiencing and can be reached at (562) 276-4382. Hours: Monday - Friday 7 am - 4 pm PT. We look forward to your call. Sincerely, Sam - The Epson Team.
Comes with Blackmail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer. But if you want to install drivers to use it from a PC, they actually force you to check the opt in box for promotional emails. You can't get them without doing that. That's blackmail. F U Epson Marketing Department. I will be posting negative reviews because of this alone.
No, I would not recommend this to a friendA printer is of no use if it won't connect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having an exceedingly difficult time connecting the printer. The printer shows it is connected to the wifi network on the screen but neither my phone or PC can see it nor connect to it. Even after installing the app and downloading the drivers. If i wanted shoddy printing connections I would have stayed with my old printer. Not impressed.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Mike, we're sorry about your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance. Sincerely, Sam - The Epson Team
Wrost Printers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrost printer ever I would not recommend. Too slow and jams, errors, prints slow, back in splattered all over my paper. I would not buy this printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi chormebook, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 2-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Prints with smudges.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printing with smudges. Especially when printing envelopes
No, I would not recommend this to a friendUseless if not constantly used.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer if you do not constantly use it. The printer ink lines clog and is a terrible mess to try to clean. Do not buy if intend to not continually use the printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi, we apologize for the disappointing experience you’re having with your Epson EcoTank ET-2850. Performing regular maintenance, such as a daily nozzle check, could greatly reduce the need for print head cleaning. Our Epson Support Team can also help you customize your print settings for more efficient ink consumption. If you need further assistance, your product includes free lifetime tech support and you can call us at (562) 276-4382 between 7am - 4pm (PT), Monday - Friday. Regards, Tony – The Epson Team
Misleading specifications.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The specification identifies this as a “networkable - wireless, wired”. Not the case
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello 2500hdd, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your ET-2850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
broke after only a couple days of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all was perfect until rollers broke only after a couple days of use. my small business had to be put on hold until other printing arrangements could be made
I would recommend this to a friendBrand response from Epson
Posted .Hello user789669, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Printed one page then it broke down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought HP printers were bad but wow, this printer literally broke down after 1 page of printing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Kelby, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Look for something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uses a lot of ink to print pages and has frequent paper jams.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Homeschoolmom, we're sorry to hear about your disappointing experience with the Epson ET-2850 printer. Your EcoTank printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions.
Sincerely, Sam - The Epson Team