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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2643 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the EcoTank ET-2850's print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported occasional paper jams and connectivity issues. A few have also noted that the printer can be quite noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,643 of 2,643 reviews
  • Rated 1 out of 5 stars

    Misleading specifications.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specification identifies this as a “networkable - wireless, wired”. Not the case

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello 2500hdd, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your ET-2850 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Printed one page then it broke down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought HP printers were bad but wow, this printer literally broke down after 1 page of printing.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Kelby, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Look for something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses a lot of ink to print pages and has frequent paper jams.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Homeschoolmom, we're sorry to hear about your disappointing experience with the Epson ET-2850 printer. Your EcoTank printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions.

      Sincerely, Sam - The Epson Team Epson