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Customer Ratings & Reviews

Model:
EPSON ECOTANK ET-3760 C11CG20
SKU:
6347464
Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 1051 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the EcoTank ET-3760's print quality and ease of use, with many praising its compact size and straightforward setup. However, some users reported challenges with the noise level, scanner functionality, and automatic document feeder. The lack of a touchscreen was also a recurring point of feedback. Overall, the printer receives positive feedback for its core printing functions but has some areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,051 reviews
  • Rated 5 out of 5 stars

    BEST PRINTER TO REPLACE OLD CANON

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought too replace a printer that would not go wifi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    has some good points

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to get our computer tech to-get it going --had to get directions on line ----isn't easy with no hard copy to work from had to pay for set up!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Dave,
      We are sorry that you are having difficulty finding information for your Epson ET-3710. You may copy/paste the following link into your browser to reach your printer's User Guide and drivers: https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3710/s/SPT_C11CG21202. If you still need assistance with this issue, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
      Sincerely,
      Elizabeth – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Beats the HP printer I had by leaps and bounds. I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s user friendly and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Picky Document Feeder

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the ink usage. However, the document feeder is extremely picky. I do a lot of scanning for our company and if the papers are not pristine the feeder gets jammed up. Many times I have had to make a copy of the paper then use the feeder to scan. I have had great luck with Epsons previously, and am disappointed in this product. Other than the document feeder it seems to be a good printer, but that is a deal-breaker for me.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello epsonks, we're sorry to hear about the Automatic Document Feeder issue on the ET-3760 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides helpful information on the product support web page, including FAQs and self-help tools at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3760/s/SPT_C11CG20203#questions. Additionally, your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    A bit disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer leaves a lot to be desired. The wireless connection works great on a mobile phone, but for a laptop the software is instrumental for printing successfully. The print quality is not what I was expecting. There is a lot of hype about these eco tank printers, but in all honesty, color laser is the way to go. A $400 printer should have a value added vs that of a $120 printer. Scanning function works well, as long as you have the software installed. If it wasn’t due to work paying for this, I would have spent an extra $200 on a laser printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello bengtglave, we're sorry to hear about your disappointment with the ET-3760 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3760/s/SPT_C11CG20203#questions. Additionally, your Ecotank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Why?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer as an investment piece for entering college. This was supposed to help save money and time, because I would be able to print at any time I would need to and it would be cost effective because the ink refills would be affordable, and I could have it for many years to come. However what I received was anything but. If I could turn back time I would have never bought this. The printer is constantly getting jammed and when it gets jammed you have to remove the back piece and manually pull the piece of paper out. Every Time.The printer constantly has to be recalibrated. and updated to the point where I don't even update the software anymore. The tray holds about 30 pieces of paper and is constantly running out. The ink itself isn't that great, the blacks are grayish and not a true black, the yellow shows orangish. When the papers print the ink is still wet and you have to let it dry a bit before moving the paper. The printer itself will randomly turn on and make loud grinding noises. The print speed of the printer is so slow, that it takes a long time to print 15 pieces of paper. To print several essays and worksheets for class is an event which I specifically carve out of my day to do because I know it's going to take time, and I will have to constantly unjam the paper and refill the tray and recalibrate the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Store Manager Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ET-2760 broke after 1 year of light usage (had purchased a warranty). To diagnose this printer problem from home required three hours on the phone and a $200 subscription to upgraded Geek Squad support. At the end of that discussion the assessment was the ET-2760 printer was broken and must be returned to store. Had to schedule a return trip (40 miles) to Best Buy. At Best Buy on return of printer no ET-2760 replacement was available, required to upgrade to ET-3760 (with an associated warranty) with UPS shipment. UPS shipment arrived with ET-3760 printer, glass panel was cracked and unusable. Returned to Best Buy (40 miles) with ET-3760 printer, no replacement ET-3760 available, required to upgrade to ET-4760 (with associated warranty). Store manager showed very low customer service support for the overall situation and acted like I was bothering her with my product problems.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MikeC, we're sorry to hear about the trouble you had with the ET-3760. Epson takes into consideration all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Kevin - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Has issues but it's okay. Too pricey for problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a few weeks ago and it is already routinely jamming. Also, colors are too light when color printing, and are not true coloring. It's okay, but probably not worth the price.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello BrokenArrowOklahoma, we apologize for the disappointing experience you had with your ET-3760. Your business is important to us, and we're here to help. Epson provides information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3760/s/SPT_C11CG20203#faq-8796127537228 to help you troubleshoot most problems with paper feed and print quality. Your EcoTank printer also includes free lifetime tech support, so if you need further assistance, our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Kevin - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying an Epson. This printer is the worst. I am mad we purchased 5 of them. I will be going back to HP

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh Alot of money for not much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is not fast and this all in one does not have all features Its incredibly light which is great but seriously for the cost the scan feature should not be turtle like.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi OfficeSupplyKeeper, thank you for your feedback. We are sorry to hear that you are having issues with the scanning speed for your Epson ET-3760. Scanning speed can be affected by the resolution, document mode, and length of the document. Try adjusting scan settings and consult the online User’s Guide, found here: https://files.support.epson.com/docid/cpd5/cpd57088.pdf. If, after completing these steps, the issue continues, please contact Epson Support at (562) 276-4382; Hours: Monday - Friday, 6 am - 8 pm PT; Saturday, 7 am - 4 pm PT. Sincerely, Kevin - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Duplex scanning is falsely advertised,...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the key features I looked for is auto-duplex scanning, which many reviews claim this printer can do. This printer, as confirmed by Epson tech support, does not do that. Further, thinking I might cave and just flip the pages, I found that this machine jams way to easily even on a regular simplex scan. I am replacing a Canon PIXMA MX892 does a superior job at duplex scanning, or any scanning at all. I am only replacing it because the print heads clog so frequently that they are now unusable. So Epson has a crappy scanner, but the Eco Tank seems attractive. Canon's paper handling is superior, but the clogs way to often. Maybe these two companies should merge and ditch the crappy part of each product. I would be grateful to hear from any consumers out there who have found a good balance between reliable duplex scanning and decenet printing with ink tanks. But for now, the et-3760 is going back for a return. Perhaps what I will try next is to keep the MX892 for duplex scanning and get a separate print only eco-tank or mega tank.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Bill, we regret to hear you were not satisfied with the Epson ET-3760. We appreciate your feedback and will ensure it's forwarded to the relevant product teams for review. If we can help you with anything else, please call our support team at (562) 276-4382; Hours: Monday - Friday, 8 am - 4 pm PT, or visit https://epson.custhelp.com/app/ask/p_model_name/Ecotanks to contact us by email. Hopefully, we can assist you with a future product. Sincerely, Bobby D. - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Feeder Not Working.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeder not working properly. Needs replacement. This confirmed by the Geek Squad rep who I had come over to help with wireless connections to computers and phones.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi FeederNotWorking, we're sorry to hear about the issues you encountered. You can find useful information to help address paper feed conflicts within the FAQs at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3760/s/SPT_C11CG20203#faq-8796127504460. If you need further assistance, your ET-3760 comes with free lifetime tech support, and our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We appreciate your business, and we're here to help. Sincerely, Kevin - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Eco Tank printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the color quality does not match what is on the monitor. It does not seem to produce satisfactory pictures.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi truth4u, we're here to help and would like to hear more about the color quality issue that you're experiencing. Your Epson ET-3760 includes free lifetime technical support. Please reach out to our Epson Support Team for assistance at (562)276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT.

      Sincerely,
      Bobby - The Epson Team Epson

  • Pros mentioned:
    Ease of use, Print quality, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great tank printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my eyes on tank printers for a while. Prior to getting my hands on the Epson EcoTank 3760 I had an HP printer. The ink cartridges for the HP were very expensive, so I needed a better solution to this ink madness. The Epson EcoTank 3760 was my solution to this problem. I love the fact that you no longer have to purchase expensive ink cartridges and can just refill the ink directly to the tank. The Epson EcoTank 3760 has a sleek and elegant design. I was expecting it to be a large unit, but it is actually compact and much smaller than my previous all-in-one printer. The setup is a breeze, and just about anyone can do this. Filling the tanks with ink is a simple process with the genuine Epson ink bottles. The color prints are really nice and the colors are amazing. If you want to stop the ink cartridge madness, do yourself a favor and get the Epson EcoTank 3760. You will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Poor connectivity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is fine. The main problem is that the air print feature is very temperamental. Sometimes it works sometimes and sometimes it doesn’t. I have tried updating all my different operating systems. I have tried cycling the computers and printer often on. Sometimes it works sometimes it doesn’t. My family is continually trying to get me to fix it and sometimes I can fix it and sometimes I can’t. This printer is a huge pain.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Tripp, thank you for taking the time to write this review on the Epson ET-3760. We would like to hear more about the AirPrint issue that you're experiencing. Please contact Epson Advanced Support directly at 1-800-241-5794; Hours: Monday - Friday, 7 am - 5 pm (PT). We're here to help. Sincerely, Bobby - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Broke Down

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer until it broke down with scanner error #000041. I did call Epson and they are replacing it. I hope that the new one lasts longer!

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear JDS216, we're sorry to hear we could not resolve the scanner error with your ET-3760 printer. Your EcoTank printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Good printer. issues setting up though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good printer. Liquid ink leaves the paper wrinkled though. I had difficulty setting the printer up and installing the proper software.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Dale, we're sorry to hear about the issues that you've encountered. Your ET-3760 is backed by a 1-year Limited Warranty and includes free lifetime technical support. If we can help you troubleshoot issues with the printing issues described, you can reach our Advanced Support Team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Sam - The Epson Team. Epson

  • Rated 3 out of 5 stars

    Does the job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I don’t like the continuous light that gets brighter then dims on the power button on the front. Very annoying

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Satisfied, thank you for taking the time to write a review on the ET-3760 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides helpful information on the product support web page, including FAQs and self-help tools at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3760/s/SPT_C11CG20203#questions. Additionally, your Ecotank includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Cons mentioned:
    Scanner

    Rated 2 out of 5 stars

    copier and fax are fine scaner only does one page

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only scannes one page at a time very disapointed called teck support not much help either would like to send back

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scanner

    Rated 1 out of 5 stars

    Scanning fuctionality need help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the large ink tanks - always used HP printers but got tired of needing all those expensive ink carriages to print out my documents. But I also need to scan and edit multi page documents and could not find a way to do this easily with this printer. With the HP printers is would only need 1 button and one or two settings to do it all in one swoop.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello John, we appreciate your feedback, and we'll forward it to the appropriate product teams fro review. Your EcoTank ET-3760 includes free lifetime technical support, so if you ever need assistance, our support team can be reached by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20ET-3760. Sincerely, Bobby D. - The Epson Team. Epson