Customer Ratings & Reviews
- Model:
- C11CJ60202
- |
- SKU:
- 11138257
Customer reviews
Rating 4.5 out of 5 stars with 1732 reviews
(1,732 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 3 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Detail is not as sharp as I would have liked. I printed a couple of maps and cannot read the names of the streets or cities
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Fredandannie, we apologize for your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
Sincerely, Sam - The Epson Team
Rated 5 out of 5 stars
A Great New Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I got tired of buying frequent refill Cartridges, decided to purchase one with refillable ink. I went in to my favorite Best Buy — Citrus Park! Michael Cuddyer helped me in picking Epson Printer. They delivered it home in a few hours. Timon Griffin of Geek Service came at the appointed time and set it up showed me how it functions. That’s Service!!
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i would have bought this years ago! Ink last for ever!!
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
I would recommend this to a friendRated 2 out of 5 stars
s-l-o-w
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace an Epson ET-3700 that is super slow to print and I needed a document feeder for scanning. Super disappointed in this. It takes forever to scan a page and the feeder jams non-stop. It took me an hour to scan a 20 page document. I love the eco tank but I'm done with Epson after 2 fails. Returning this to the store and looking for something else.
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello RMAlexVA, we apologize for your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
Sincerely, Sam - The Epson Team
Rated 5 out of 5 stars
Epson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to fill ink Makes clear copies Easy to use and set up
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new printer,and so thankful for everything
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
I would recommend this to a friendRated 1 out of 5 stars
Poor print quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to replace an HP Laser that started to have print quality issues. I was hopeful given the good reviews. The printer was easy enough to set up, but all of that went away when I printed one color document. The print quality was just poor, there is no way to sugar coat it. The colors are not vivid and the text is not sharp. I went through the extensive calibration process and was very deflated to see the poor quality. I have no idea what others are comparing this to but 4.5 stars for a $500 printer with poor quality is hard to fathom.
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Mark, we apologize for the disappointing experience that you've encountered with the Epson ET-4850 printer. Epson provides information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions to help you address most issues with print quality. Your printer also includes free lifetime tech support, so if you need further assistance, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday.
Sincerely, Sam - The Epson Team.
Rated 1 out of 5 stars
WIFI is horrible, slow scanning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever to set up wifi. Constantly loses connection. From my laptop in the next room it is offline and can't get back online 95% of the time. From my phone 2 feet away it is better but prints a few pages, errors out, I restart and it sits there for 1-2 minutes "processing" before it starts printing again. Then back to error status, rinse and repeat. Did this 8 or 9 times for a 44 page document. Slow scanning. The 10 year Brother laser printer it was meant to replace scans MUCH faster and not once in a decade (well, maybe a few times) did I have WIFI issues in 4 different houses.
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far- easy to use and does nice job of printing
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
I would recommend this to a friendRated 1 out of 5 stars
Top feeder does t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top feeder already broke. I just started to use it.
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Idk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink eatery I thought it would last a year it finished during test mode
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Best, we're sorry to hear about your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Your EcoTank printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Rated 3 out of 5 stars
Needs speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves on link but very slow. At first use I had to clean heads.
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Scammed by Bestbuy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this printer in the store and promised by the store of next day delivery. But instead I waited for a month still no printer nor refund!!! Called customers service endless times and no one can help me. So I’m without a printer and Best Buy refused to refund my money
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is very, very slow. It even has a 5 second pause when initiating print on the second side. The print is not crisp and the color is faded. It does not have reduction or enlargement capabilities and it is very laud. Only good attribute is the ink capacity.
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - Black
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Bill, we appreciate your feedback on the Epson EcoTank ET-4850. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this printer 3 months and the document feeder has been flakey at best and today it decided to quit. Clearly mine is a lemon. How do I get a replacement? The Best Buy return window has closed.
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Cookie, we appreciate your time sharing your experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes a 1-year Limited Warranty, plus free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Sam - The Epson Team
Rated 2 out of 5 stars
Spotty Wireless Capability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well but the wireless feature is spotty. I don't move the printer nor the computer and the wifi signal disappears. All other wireless devices in the house are okay except the printer. : /
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Worked pretty good for the first 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this printer is malfunctioning after 2yrs and 4 months.
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Max Tech Depo is a terrible... Total Fraud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer worked for about two months then quit. The seller (MAX TECH DEPO) has a ton of negative reviews and here is another one. They would not honor any type of return, exchange, etc... and told me to contact Epson. Epson said to contact seller so I got nowhere. Amazon should not allow this seller. This is the first terrible review I have ever written and I am happy to write it. They sold me a printer after the 12 month factory warranty had expired... I found that out late.
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friendRated 4 out of 5 stars
OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need scan and fax capability and although this had those features, it was NOT self explanatory as to how to get them to work. I have to open a box on screen in order to scan and needed an IT person to help me get settings right for fax
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
I would recommend this to a friendRated 2 out of 5 stars
Questionable at best/
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printeris a replacement for a model that was better then this one. It is slow and the print quality is not good. It has trouble picking up the paper that i put through it. I would not recommendit to anyone.
This review is from Epson - EcoTank ET-4850 All-in-One Supertank Inkjet Printer - White
No, I would not recommend this to a friend


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. 1 Most features require an Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d6e3691d-df7e-4aa7-8df7-3adddd584649.jpg;maxHeight=54;maxWidth=54;format=webp)











