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Customer Ratings & Reviews

$499.00

Customer reviews

Rating 4.5 out of 5 stars with 1732 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,732 of 1,732 reviews
  • Rated 3 out of 5 stars

    Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do my ink print faded to the paper what setting should it be on to print vibrant colors?.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Ewantstoknow, we apologize for your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    Epson ET 4850

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to the MAC, easy instructions to follow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A bad purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having bought my printer in December 2022, now in November 2023, it is displaying an error on the screen that no longer allows me to make copies or print or anything. I called Customer Service with technical support and they only say that you open and close the printer, check if the paper is damaged, turn it off completely, etc. I am very disappointed because the price does not seem to me that it should break down so quickly, in addition to the fact that I do not move it and I do not use it excessively or what would be the problem, I hope you can validate the 1-year warranty that it has for that is close to expiration.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good until Ink pad needs replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an earlier model that needed the ink pad replaced. The printer shut down and stated to contact Epson Service Center. The Epson Service Center stated printer was too old and no longer supported. I didn't realize there was an ink pad issue or I wouldn't have purchased the printer. I have never had that issue with other printers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ET-4850 Huge Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson ET-4850 has trouble printing the correct colors, far from your image colors most of the time. Greens and reds are the worst. It is a huge disappointment, Epson Customer service was no help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Worked good for 1 year of home use. Now you have to spend hours trying to get it to print. Turning off and unplugging, waiting, trying to get connected. Now cannot get scanner to work at all. Starts to scan then stops when first page is part way through. Hours with tech support and tried everything I could find on internet. No luck. Way too much money for one year's worth of use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wi-Fi won’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t connect with my wifi. Kept shutting down Wi-Fi and cable every time I tried to print. I called my cable company, Epson and Best Buy. They couldn’t figure it out.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Dad1973, thank you for your feedback on the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address print Wi-Fi connectivity issues, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 2 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing seems OK, though I cannot see how much paper is available. The ADF did not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box my color prints were GRAINY, even at the highest quality setting. I did everything i could donto try ronsee if it fixes it like change paper, color profiles, wuality setting, every possible thing and it ONLY printed out grainy images no matter ehat. $400 for what? Ridiculous! I’m never going back to epson ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big Latency and Interruptions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has a big latency to print out image contained docs, not less 2-4 times of interruption for 12 pages doc any time and too slow…

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello EvgeniiK, we apologize for your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your return policy sucks, the printer doesn’t work. Overall it’s sucks

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello user306389, we apologize for your disappointing experience with the ET-4850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4850/s/SPT_C11CJ60202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    No a good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse printer i have ever buy..pictures comeup very messing everytime

    No, I would not recommend this to a friend